ND
Nazmy D
Active since Dec 2020
5
Reviews
0
Industries
Reviews
5 reviews9 months ago
Victoria was amazing...
Victoria was amazing, she was informative and provided the right options to me.
56 replies
19 months ago
Vox Telecom – Disgraceful Service and Deliberate Line Blocking.
I have never encountered such poor service and disregard for customer satisfaction as I have with Vox Telecom. After deciding to switch ISPs to Afrihost, I requested Vox to release my Vumatel fibre line, a process that should have been straightforward. However, Vox has deliberately delayed the release of my line, making it impossible for me to connect to Afrihost. I was on a 100/100 Mbps plan paying R499 per month – a price that was obviously too low for Vox to handle profitably, as they openly admitted. Instead of providing any solution, they refused to cancel my line cancellation request, and now, they have outright blocked me from activating my new ISP. Over the past two days, I have called Vox six times and sent two emails, and yet no one has bothered to take action or even respond. Their agent, Happy, informed me that the line release is still pending, and the company has failed to address this despite my numerous attempts to escalate the issue. The utter lack of communication and customer care is astounding. Vox Telecom is holding me hostage by preventing the release of my fibre line. This is not just unprofessional but feels like an intentional obstruction. If you are considering Vox as your ISP, I would strongly urge you to think again. Their service is disgraceful, and their inability to resolve simple issues has caused me immense frustration. Until now, I am still waiting to connect to Afrihost, all because of Vox’s refusal to take swift action. Save yourself the headache and stay far away from Vox Telecom.
159 replies
27 months ago
Unacceptable Customer Service: A Disheartening Encounter
I recently engaged with MEKOR SUZUKI TYGERVALLEY and unfortunately, my experience was far from satisfactory. Despite diligently providing all necessary information, the reception I received was nothing short of disappointing. It seemed evident that there was a lack of willingness to accommodate my needs, leaving me feeling undervalued as a potential customer. This blatant disregard for customer service and basic business etiquette left me questioning their commitment to client satisfaction. It's disheartening to encounter such incompetence in what should be a straightforward transaction.
0 replies
34 months ago
Extremely Disappointing Experience with Hisense U7H TV and Customer Service
I purchased this Hisense U7H TV in December 2022, hoping for a top-of-the-line viewing experience. Unfortunately, my entire experience with this product and the customer service provided by Hisense has been nothing short of a nightmare. I encountered multiple issues with the eARC port, which is meant to provide seamless audio connectivity with my soundbar. However, instead of the promised convenience, I have been plagued with a never-ending series of problems. The eARC port constantly reverts to the TV speakers, necessitating manual intervention each time I power on the TV. It's incredibly frustrating to have to repeatedly toggle the eARC setting just to establish a proper connection with my soundbar. Seeking a resolution, I contacted Hisense customer service, hoping for assistance. What I received instead was a complete lack of responsiveness and a disheartening runaround. Their representatives were unable to provide effective solutions or even acknowledge the severity of the issue. It was clear that they were ill-equipped and lacked the necessary expertise to address the technical challenges I was facing. After enduring weeks of back-and-forth with Hisense, they finally sent repair agents to address the problem. Unfortunately, the repairs were ineffective, as the issues persisted even after multiple software updates and a motherboard replacement. It is astonishing that a supposedly reputable brand like Hisense is unable to resolve such basic technical issues with their flagship TV model. The overall quality and reliability of the Hisense U7H TV are questionable at best. I expected a premium product that would deliver on its promises, but instead, I have been left with a defective TV that has caused nothing but frustration and disappointment. It is disheartening to see how a brand can market their products as top-tier, only to deliver a subpar and dysfunctional experience to their customers. I strongly urge potential buyers to reconsider their decision to purchase the Hisense U7H TV. The issues I have encountered, coupled with the abysmal customer service, make it clear that Hisense is not committed to providing a satisfactory customer experience. Save yourself the headache and invest in a more reliable and reputable brand that stands behind their products and values customer satisfaction. I regret ever purchasing the Hisense U7H TV, and I hope my review serves as a warning to others who are considering this product. It has been an extremely disappointing experience, and I would strongly advise against supporting a brand that fails to deliver on its promises.
60 replies
65 months ago
Skyworth 40” TB7000 FHD Android TV - NOT FULL HD, but HD READY
I've recently purchased a Skyworth 40" 40TB7000 Android TV from Makro, however, the advertised screen resolution of 1920 x 1080 is not true. The native resolution of all of the Android TV apps is in 1280 x 720 screen resolution. This is false advertising and this TV must be removed from the market. I paid for a Full HD display and only received a HD ready TV. I've reached out to their customer service 13 days ago and received zero response. Poor, very poor service! My ticket number is #36510
0 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
4 (80%)