Active since Dec 2020
Bought a pair of Oakley sunglasses. Turns out it's ****. An authorized Oakley sunglass retailer confirmed this. Sent it back for my R2k refund. That's what the end user gets when they use 3rd party suppliers which they don't know from a bar of soap.
Paid R795 upfront for 10 min. Did not bother to feel the one bump. I still don't know if it's a cyst, lipoma or hernia. Other bump was identified as a cyst and he can remove it in office. I said: let's go about 5 times. Nope. Notice in office says 2nd app is also 15 min. So if I had unlimited medical funds, I'd probably get rid of the bump by the 5th appointment. Don't expect Dr ****le Popper go getter attitude.
Overcharge on import duties and vat. Refuse to present bill of entry. My item is subject to 15% advolarum and vat. But I must pay 55% customs duty if I want to receive my parcel. Tipping off SARS customs over this thievery.
Do not use them. Does not finish the job, but insist on full payment with promise to return and complete the work. They never return. The woman on phone is very good at making excuses and play you until you give up. Poor workmanship: uneven railings, doors hanging scew, lateral movement so the rails are too far apart. Doors don't seal properly so garage and cars are always full of dust. Used the excuse of parts need replacement. Got the consumer Ombudsman involved and even after officially being told to repair their work, they refused.
2 out of 2 parcels not delivered within specified time. You pay for a same day service but by day 3 the parcel has not even been collected. What happened to the sharp, on time service you had years ago? looking at other options for a courier service as they are no longer that dependable.
Contracted them to install 2 existing garage doors. Rail was installed too high, doors don't seal, one door hangs skew, the 2nd repair team bent the rails with pliers in an attempt to fix it, now the door shifts from side to side too. Receptionist well trained to brush you off. Now they refuse to engage at all. Sent my complaint for a refund to the Consumer Ombudsman.
Contracted them to install 2 existing single garage doors. Poor installation left gaps on the sides and top, makeshift steel structure to keep the rails in the air. One door hangs skew. One rail not level. 2nd repair team made it worse by damaging the rail after I asked for a month for the callout. Now they just don't get back to me. Non existing after sales service.
I cancelled my month to month subscription in mid June 2021, with a 1 month cancellation notice. But they debited my credit card for a R999 now for August. WHAT IS WRONG WITH YOU?
Scammers. Emptied their offices. SAP cases are being opened for fraud. They falsify proof of refund bank slips. Payfast dropped them as a merchant partner. Fight as hard as you can for your refund while they have some money left.
I reported you to the Consumer Protection Board for non delivery and then also not returning my money when requested. You are a bunch of thieves. My 9 Dec order has still not been honoured. We should send all the info to Carte Blanche.
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