Active since Dec 2020
I am very disappointed and irritated with TFG Insurance and MonitorSA taking advantage of my 80yr old mother, she’s being paying insurance for this phone only to be told that the phone was not in her use, she’s 80yrs old for crying out loud, and she bought the phone for her grandson, and she was supposed to be verbally told that fine prints Also I had to be the one to make follow ups because the *********** consultant Noxolo Sibisi, for me she is just a liability to your company.
Wesbank was deducting an insurance premium without my concern from 2019 till 2025 R186 and they promised to pay me back every time they give excuses after excuses(reference number :62572523)
COJ are so unfair to the paying customers, we try our best to pay for our services but City will estimate charges and it make it difficult for us to keep with current and arrangements fees. We log calls for billing queries and no response from the city and then they will cut services without pre termination notice which is *******, also cutting before the 30 days due date. Instead the Joburg water guys who are cutting water are very rude and would not listen to anyone. The paying customers should be given a chance, as they are trying. The informal settle never run out of water with their leaking tabs. Please correct your mistake we were told to pay what we can and not to just stay without paying a cent, but the city is falling us in so many ways
I just find out this afternoon that Hollard has been debiting my account without my approval. So they decided to have a policy for my daughter without my approval so according to my calculations they owe me R14 618 - R2 220 that I was told it was cash back paid into my account. So they owe me R12 398. How could they do this, I pay less than R100 for my policy and my mom's policy. What would be the reason for me to pay R R326 for my daughter for a funeral policy 🤔. I want my money back as soon as possible they have been debiting since 2019.
Nokulunga Mlangeni now come to me with a new thing that is not on my policy documents, I was paying premiums for me to be covered for R15000 Don't come and tell me you decide what you pay me, you even have the nerve to be rude towards me , why make me pay full premium if you cannot pay me the full insured money? You are taking me for a ride I see. You are the cause of why people don't want people to be associated with old mutual and bring corpes to your premises you are the reason for such
Old Mutual is a **** I sent a claim for a damaged phone which came back with a same problem the only thing they did was to bring back the phone with a pouch and a fancy screen protector. I sent it back to them and now they want to payout a phone which was insured for R15 000 they only want to pay R5000 and I told them I don't want the R5000 because I was paying for R15 000 and Palesa Vinger is insisting to pay R5000 and I told her I need full payment. She's not come back or do anything because I won't accept the offer She's giving to me I'm tired of the disgusting treatment and service getting from them. I am going to look for a better service and move all my insured stuff to another insurance.
I just had a call from Nqobile telling my claim was not approved, then I asked to speak to her manager because she was trying to be rude with, she was like I must give her my number so she can get her manager to call me, guys she is the one who called me. So my phone cracked a screen and she tellse. I took time to claim for it, Finrite never gave these kind of problems, can Monitor SA fix my screen without these back and forth. Dankie
My roof was leaking due to the storm, and I emailed Nedbank Home Insurance, they send through someone to come check, then Razia Sarlie told me they won't pay because I a was supposed to maintain it. They can only fix the damage caused inside, I had damp walls which I reported to them within months of moving in my house and nothing was done. 19 November 2021 I wrote Razi Sarlie to cancel my insurance since they are not assisting, I copied insurance@nedbank.co.za to date I haven't received cancellation documents. I think they are taking us for a ride, I have already spoken to other insurers who are ready to listen and give advice. I want nothing to do With Nedbank Home Insurance
Old Mutual and Fanie Moloi went mum on my cellphone claim where my compensation limits is R16 200 and Fanie was qùick to say they can get me a Replacement of R9 999 from take a lot. They promised to contact me after i wrote a review but to date no one has contacted me.
I have a cellphone insured at a compenstion limit of R16 200. Then Fanie Moloi is telling me that he can offer me a R9 999 phone from take a lot. Please don't take me for s ride, I know my rights you cannot say i. Insurred for this much and then decide to reduce the amount because the device insurred is discontinued. Cellphones does get discontinued hence the insured amount do you can get a better replacement. Old Mutual please work on your services or you will get more corpse brought to your offices because of your incompetence. Thanks
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