Active since Jul 2009
As per their increase of prices email, it states average of 3% increase. ALL our services was Increased with 8%. That is quite harsh
There was 3 Payments from them that went through our Bank Account. As per Melon Mole, they only received 1 Payment. The Bank cannot give a Proof of Payment is it was paid via Internet Card. They contacted Payfast, and payfast says they never received the payment. Bank cannot help, as it went of bank account and paid to Merchant.
I would like to take a moment to commend the Seacom Service Desk for their outstanding support. Their consistent communication during outages, along with detailed and constructive feedback, is truly appreciated. Keep up the excellent work!
Internet Down since 14th, Call Log Early on the 14th. Vox gave feedback Monday morning, its Wednesday the 16th, no feedback what's so ever, since Monday morning, after numerous emails, no FEEDBACK. This is absolutely disgusting service.
Datacentre department always quick to respond to technical requests.
I have Submitted my Return and Uploaded Supporting Docs the Same Day (3 July 2015)<br> I have phoned the Call Centre 2 times already, they say that no one has looked at it yet. Its a Plain and Simple Return, I dont know why this is taking so long? If they have not looked at my Return which was sumbitted the 3rd, how backlogged are they? Getting verry impatient :( Im sure it would have taken 2 weeks less if I just went into a branch.<br> <br>