RN
Rose N
Active since Jan 2021
18
Reviews
0
Industries
Reviews
18 reviews15 months ago
**** of a company
**** of company 😒 I ordered online on the 18th of December until today i haven't received my order no response on WhatsApp then not answering calls no communication on. The email
0 replies
16 months ago
HORRIBLE ONLINE SERVICE
unhappy with the online service I am receiving, firstly they delivered the wrong item logged a return on the 18/12/2024 no one has bothered to contact me no communication at all I want the correct item I ordered not this
56 replies
18 months ago
Worst service
Worst service ever my brother have claimed on the 22nd of October it's 31st haven't received the payout what is the delay yet all the payments have been up to date
53 replies
26 months ago
Horrible service
I am so furious your driver Sifiso delivered my order short it didn't have tassenberg klipdrift and old brown I want those things delivered or refund my money for the first time using Makro online service and this is the worst experience and frustrating considering that I paid for the full order
56 replies
28 months ago
Best customer service 👌
Thank you so much to Letlotlo.M from head office customer care, and Cindy the admin manager from springs mall for handling my complaint with such a manner both of you are truly an asset to the business. Indeed I'm now a happy customer this is definitely the type of service I pay for. Thank you 😊 💓 Happy holidays to you and your families Regards Rose Nkosi
0 replies
30 months ago
Horrible customer service
I requested that a voucher to be refunded into my account in September as I'm not going to use it until now no one is willing to communicate or say anything my account hasn't updated I don't want to end up pay for something I didn't even use. Sent emails and called no feedback up to this point
131 replies
30 months ago
Horrible customer service
Horrible customer service its been a month I took a kettle they said they taking it to repairs that was the 20th of September until today no communication no nothing when you go inquire instore no one is willing to help
318 replies
32 months ago
Horrible service
Horrible online service from Tsakane mall at springs been waiting for over an hour for my order when I call it goes to the call center agents when they transfer my call the store doesn't answer calls 😕 😐 why on earth should I pay my money for a ****ty service
0 replies
37 months ago
Horrible unreliable service 😑
Worst service ever I placed an order on the 23rd today is the 29th still I haven't received my order,no communication nothing, I had to waste my airtime calling them the unreliable ladies from their online told me my order was with a courier I called the courier and they told me the store didn't give them my parcel. Then had to call sweet hyper again 🙄 stupid ladies told me they gave the order to the wrong courier I am an unhappy customer 😑 still waiting for my order which I paid money for
0 replies
39 months ago
Jerusha
very happy with how I was assisted to She was very patient with me
132 replies
Review Distribution
5 Star
3 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
15 (83.33333333333333%)