CD
Chan D
Active since Jan 2021
14
Reviews
0
Industries
Reviews
14 reviews2 months ago
Get it together
Good day, first communication was on the 5th of February 2026, asking assistance to remove lock screen message as well a mobi management system, instructions were sent and with great difficulty, I then sent an email on the 25th of February 2026, with attachments requesting further assistance, to no avail, no assistance and no response, very unprofessional. I then tried the online “chat to us” option, with the bot system caption “we respond within minutes”, of which I would like to add is a fabricated lie. 30 minutes went by, an hour, few more hours and up until now, I still do not have a response. I have received certificate of ownership. What is so difficult for you guys to just assist customers in having the screen message as well as mobi management system. This is not the way, it’s unprofessional to ignore a client especially after numerous requests. What makes it even more frustrating is that we cannot call in to a call centre for assistance, which makes it even more difficult for me as a client to want to take out another contract for an upgrade due to these small nitty gritty things. I came to the end of my contract in November 2025 and we are at the end of February 2026, there’s no need for me to be struggling like this to erase and delete. I’ve requested assistance, I am still waiting for a response!!!
0 replies
7 months ago
Pathetic
To Whom It May Concern, I am writing to formally express my deep dissatisfaction regarding a recent interaction, with one of your attorneys of whom I understand is acting as an attorney on behalf of your office concerning an outstanding account. While I fully acknowledge the existence of the account and my responsibility to address it, I was appalled by the manner in which she conducted herself. Upon calmly explaining that I am currently unable to make immediate payment and would be in a position to settle the account at month end, I was met with an unprofessional, dismissive, and condescending attitude. Her exact words — that my financial situation is "not her concern" and that she is "not my financial advisor" — were not only unnecessary but also entirely inappropriate. I do not take issue with being contacted about the account; I take issue with the arrogant and disrespectful tone in which the matter was handled. Being an attorney or acting on behalf of a medical practice does not justify a complete disregard for basic decency and professionalism. Let me be clear: I will not tolerate being spoken to in such a manner by anyone representing your office. I am willing to make payment as discussed by month end, but any further communication — if required — should be conducted respectfully and in writing only. I also request that this complaint be formally noted and addressed. How your representatives engage with patients says a great deal about your practice. In this instance, it was a poor reflection. Sincerely
0 replies
8 months ago
*******
I do NOT know this company nor have I had any dealing or ever had any account with them, and they appear on my credit profile and harass me about a UNIFI account as well as a ALOAN account that prescribed and both closed and prescribed these accounts, I don't understand why they reflect on my credit report and continue to harass me! Remove your listing under my credit profile ASAP, or you leave me no choice to report this to the ombudsman as it is against the South African law, Prescription Act 68 of 1969.
53 replies
10 months ago
MWEB
I cancelled within cancellation period and requested a refund 2 weeks after being promised by the sales guy that I would be refunded and I was not, proceeded to contact and request for a refund, it has been a week and still no refund.
0 replies
13 months ago
NON EXISTANT NIMBLE ACCOUNT
I do NOT know this company nor have I had any dealing or ever had any account with them, and they appear on my credit profile and harass me about an African Bank loan that prescribed in November 2023 and African Bank closed and prescribed the account, I don't understand who they are and why they reflect on my credit report and harass me! Remove your listing under my credit profile ASAP, or you leave me no choice to report this to the ombudsman as it is against the South African law, Prescription Act 68 of 1969.
54 replies
21 months ago
FORCED MEMBERSHIP / DEBIT ORDER
Once again, after numerous attempts to cancel the debit order as well as membership from 2023, my account has once again been debited, with reference changing everytime. I refuse to lodge a complaint with the box as I have done so numerous times. CANCEL MY MEMBERSHIP AND PLEASE REFUND ME THE UNAUTHERISED DEBIT ORDER THAT YOU DEBITED FROM MY ACCOUNT.
56 replies
54 months ago
Bad Customer Service
I contacted BlueLabel Connect on the 4th of November requesting a statement to settle a contract to which I was told that I'd receive it in 2 working days, its been 6 working days now and still nothing? And I am so tired of aways having to come to Hello Peter to write a review just to get an answer
53 replies
57 months ago
Poor Customer Service
I have called in over two months ago with regards to my contract simcard that stopped working and was told that a agent will contact me, I am still waiting. Why does one always have to write a review to get a response. We pay for services yet get treated as if its a favor. This is the worst customer service.
53 replies
58 months ago
FISRT CLASS KAK
Rentoza, PLEASE explain what must happen if one does not have the funds to pay for subscription and is willing to pay for the late fees yet you still lock my phone and previously when I missed a payment and made arrangements, the guy unlocked my phone but just added late charge fees to my account. This is the ****test service. No consideration or what so ever for their customers.
0 replies
59 months ago
Bad Service
I contacted blue label more than two weeks ago not once but three times regarding a simswap and then to register the simcard and i am still waiting for them to call me back. Why must one always write a review to be acknowledged.
53 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
14 (100%)