CD
CELESTE D
Active since Jan 2021
9
Reviews
0
Industries
Reviews
9 reviews3 months ago
Payjustnow taking almost 7 months to clear accounts
Email with paid up letter was sent on 28/06/2025 and to date the account is still not cleared. They're experiencing a technical therefore the allocation cannot be done. Payjustnow can you please do better???? Been waiting for almost 7 months to get my account sorted out. Poor service mahn!
0 replies
13 months ago
POOR SERVICE DELIVERY AND BAD MANAGEMENT
I would like to know why our first year students must suffer like this???? They need to concentrate on their studies but dealing with too many hassles from nsfas which can be resolved telephonically if NSFAS would answer their telephone calls. WE APPLY FOR FUNDING BECAUSE WE'RE VULNERABLE AND DO NOT HAVE THE LUXURY OF HAVING SAVINGS FOR STUDIES OR TRAVELING !!!! BUT WE HAD TO DRIVE MY COUSIN ALL THE WAY TO THE NSFAS OFFICE WHICH IS MORE THAN 30KM FROM WHERE WE LIVE, FOR ATLEAST 4 TIMES. HER STATUS IS ON PENDING AND THEY REQUESTED FOR HER MOM'S SARS DOCUMENTS IN ORDER TO PROCEED WITH THE APPLICATION, BUT THEY NEVER GAVE HER ACCESS TO DO SO, WE DROVE THERE TO SUBMIT THE DOCUMENT BUT THEY REJECTED. TODAY WAS THE WORSED!!!!! WE GET TO THE OFFICE, THE SECURITY SAID THEY WON'T BE ABLE TO ASSIST US, NO REASON, NO NOTES, NO NOTHING! THE STUDENTS HAD TO LEAVE THEIR CONTACT DETAILS. ARE THEY KIDDING US????? DON'T PLAY WITH OUR BREAD MONEY? WE DON'T HAVE, HENCE THE REASON FOR US APPLYING FOR FUNDING FROM NSFAS. POOR SERVICE DELIVERY FROM NSFAS
0 replies
29 months ago
Pathetic service delivery from Eskom who delivers the most essential service in our daily lives!!!! ****** from our Human Rights
Poor and pathetic service delivery to paying customers. Our electricity just go off every day since October month and there was a contractor who was dispatched to come check out the issue but could not assist with it. They were supposed to hand it over to a different department, up until today no one came out. We just started buying our food for christmas thinking it won't happen again because it didnt go off for 2 days. Today it happened again and we have been off for more than 6hours, this now after our entire area was already out of electricity for 3days up until Sunday. Our biggest and most important appliance has blown because of this nonsense. We are fed up and the next step will be the media. This is the most pathetic company ever. They have ****** us from our human rights and the most essential services. Festive with loadshedding is already bad now we are suffering like most poor citizens who lives in squatter camps and the most difficult circumstances. We live where most of our middle class families live!
0 replies
29 months ago
Poor BASH online shopping experience
I placed an order online with bash( tfg) and was notified that a few items i ordered was out of stock, but I already paid the full total. I immediately sent them an email asking them how will I go about getting my refund. I placed the order a week ago, up until today I haven't received any feedback. Their client services are very very poor!!!
0 replies
29 months ago
Poor pathetic client services
My car was in an accident 1 week ago, I skipped 1 month's premium, been with this insurance for a year. The tow truck came out to tow the car, they expect me to pay R3800 cash for the towing of the car and declined my claim. This insurance are not willing to accept the 1 month's premium that I skipped but I have been paying for 1 year!!!!!! What happened to the other premiums I already paid. I have never came across such nonsense and poor service, I changed for a lower instalment but the service are also downgraded.
72 replies
36 months ago
Expensive Hyundai car with no service plan, misleading the clients....
I would like to complain about the fact that I was misled by one of Hyundai's sales executives. We purchased a car in April 2021 which was bought on very low km's and the reason why we purchased the car because we had to trade in the other car due to the service being expired and the high maintenance it would've cost us at the end of the day. We purchased this new car, with a service plan "according to the sales executive", the deal went through etc etc. We were notified than on 45 000km we need to bring the car for the service, we contacted the service department and that is when we got the shock that the car does not have a service plan. I was ****ed off to say the least, because I mean, the sales executive told me that he can give me lesser price on the car because it includes a service plan etc etc. We contacted him for answers and up until today we haven't received any. The Branch manager was informed, it's been more than a month now and no one has contacted us, because it was said that they will investigate it. I wish I could give the car back to Hyundai, but it's going to affect us in the long run.
0 replies
39 months ago
Poor service from FNB and negligence for a bank and their most important department
We have been scammed in December 2022 where payment on the fnb app showed pending because we paid with the credit card. FNB was contacted and advised the client that the payment never went through to the recipient hence showing pending. The money still went missing from the account. The incident happened 22 Dec 2022, we send the paperwork they requested 2days after the incident. They requested for more paperwork the first week of January, which forwarded again and now they requested it in last week again, because they never got it. FNB's fraud department has given us the poorest service and cannot assist with the correct information. They had to keep the client updated and not expecting the client to call after them week after week. I've advised the account holder to move away from fnb!
132 replies
52 months ago
Unprofessional and Disgusted by their client services.
It saddens me to write this review today. I have submitted a claim recently with Santam and went through all the trouble to go and scan in the technician's report and everything that they required for the claim. I received an email a few days later stating my claim was approved and a few minutes later, I received another email with a decline email without any notification or an explanation to the customer as to why the claim was declined. Unprofessional and disgusted with the bad client services from Santam which you are so commited as a customer, by paying your premiums every month but they think nothing about you as a customer. This is not the first instance, I asked them about my TV aswell, if I could submit I claim for it and they agreed, but after a week I haven't received any feedback. I don't know I am paying insurance if they are not able to assist you in a decent manner. I'm really thinking of moving to another insurance company, I don't have a problem with paying, the service are more important to me.
53 replies
63 months ago
Vumatel is a no go!!!!!!
We opened an account with afrihost for fibre connection and everything went good and well, account was paid and everything was in order, than the contractor for vumatel pitched the following day to come and install the fibre connection, we requested for the guys to install the router in one of the rooms and they have advised us that the back room is more than 30 meters (which was not the case and they never took the measurement) and we will pay R50 per extra meter, so they suggest we put it in the lounge. We already werent happy because they need to do what the customer request. They eventually installed it in the lounge, we found out afterwards that we couldnt even access the connection in the rooms so we need to sit in the lounge for connection. I phoned afrihost and asked them what we can do about it, they said they would escalate it to vumatel. So vumatel phoned and said that they will be able to move the router but we need to then pay an extra R400. I was so upset because we asked the guys to install it in the room in the first place, how can we pay another R400 extra. If they installed it where we requested it to be, than this shouldnt have happened. I told my parents i will ask afrihost to come and remove the router and we want our refund. Im furious so furious and disgusted with the further charges, its not our problem for what happened. I want vumatel to resolve this issue asap and im not paying anything.
61 replies
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1 Star
9 (100%)