LS
Lufuno S
Active since Feb 2021
12
Reviews
0
Industries
Reviews
12 reviews12 months ago
Contracts aren’t done with MTN- they outsource it to some weak companies
I would never recommend MTN to any living person. I took an upgrade on my data contract. I changed my mind and now I’m being told I cannot cancel. They give me a number to call some EOS upgrade and now when I call, their phone doesn’t go through. It took me 5 minutes to get this upgrade but to cancel it is taking more than 7 days. The final verdict is that I must wait for 10 days and then they will cancel for me at fee. MTN is the worse service provider and I’m changing this with immediate effect and I’ll tell everyone I know to cancel too.
0 replies
12 months ago
Application process nice and easy…staff is friendly and patient
Application process nice and easy…staff is friendly and patient. Willing to assist with any questions. I app**** in store with a young man called Rori. Such a helpful and dedicated young man.
1 reply
13 months ago
Definitely coming back again
Great service. Great food. Literally paid R250 for a full meal with my wife and you get a cup of coffee!!! Love it.
0 replies
17 months ago
Worst service ever courier it!!!
Use company at own risk!!! The only way this company makes money still is because shops use them, so they take advantage then don’t care about the customers. I order all star converse about 2 weeks ago. I get an sms everyday saying that my parcel is coming then nothing comes. I call in daily and I am not assisted at all. They either hang up on me and they don’t ever call me back. Service is extremely horrible here.
0 replies
23 months ago
Claire Naidoo assist...
Claire Naidoo assisted me so good and even saw a mistake in my cover which took my premium even lower than the low premium I accepted
1 reply
23 months ago
essential cover is a ****!!!
I took out something called essential cover as soon as I paid off my car. Told the agent that I’m not a new driver who will just claim for a bumper or windscreen. I need an insurance that will cover me in the event of THEFT, BEYOND REPAIR/WRITTEN OFF CAR. I specifically said this!! So with this cover, if you get an accident, they pay out something like 30% of the value of the car for you to fix (I was never gonna claim to fix anyways, didn’t care) my amount was at a maximum of 35K. Guess what, if your car is written off or is involved in an accident beyond repair, they will only pay you 35K!! They don’t tell you this on the policy, I’m just making you aware now. Call them and ask if you don’t believe it. As for me, I found out when a sales agent wanted to give me comprehensive cover. To add salt to injury, I asked them to give me the recording of when I took this cover because I specifically said what I want. It’s been 3 weeks, I do not have the recording even now because they know they’re wrong and they owe me all my premiums back because I was ****med basically. I really loved OUTsurance hey, I recommend it always and this is the thanks I get. Insurance is a big **** nje, from small companies to the conglomerates.
3 replies
45 months ago
Great service, keep it up
Friendly consultant. Great customer service, she explained everything properly
1 reply
47 months ago
I remember before jo...
I remember before joining it people always told me that it’s a small company and I will receive bad service and my claims will never be paid on time (esp other companies’ agents say this) but to be honest, I’ve been with PMD for about 2 years now, not a sign of bad service.
1 reply
48 months ago
Unauthorised Debit Order because I refused 150K cover
I got a call that I need to pay R400 to keep my “R150 000” cover what what. I rejected, this and requested to let go of the “R150 000” they said I can’t. So obviously I cancelled the service. Little did I know that was the beginning of my problems, they started debiting random amounts every two-three days because I cancelled services.
1 reply
Review Distribution
5 Star
7 (58.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (41.666666666666664%)