SN
Sonja N
Active since Mar 2021
30
Reviews
0
Industries
Reviews
30 reviews2 months ago
Reference 6764937573; pin code 1815
I booked accommodation for one of my staff members at Aqua Stone Guest House in Nelspruit and paid in full. Check in 18 March. Upon his arrival, the owner stated that they did not receive payment from Booking.com and as such did not secure his room. I had to make alternative arrangements and pay for accommodation again. The host/owner was rude but besides that, I have been to date, unsuccessful in obtaining a refund from Booking.com. They keep on requesting the same information already furnished. We are using Booking,com REGULARLY but I am now hesitant due to their inability to assist.
0 replies
4 months ago
Repeated failure to stop debit order
I had a contract with On Air which I cancelled after the 24month period. They simply refused to terminate the debit order. It will stop for a month or two after my request to my bankers and then it just re-appears again. When I called them for the 100th time, they referred me to Deals Direct indicating that they are actually at fault not to cancel the debit order. Deals Direct then inform me that I must give yet ANOTHER one month's notice......................
0 replies
4 months ago
Tooth stains removed at last with Optic White Charcoal from Colgate!
I have to give credit where it’s due 👏 As someone who vapes, I’ve struggled with tooth stains for years. I tried expensive dental products and countless “whitening” toothpastes — nothing worked. Then I tried Colgate Optic White Charcoal toothpaste. After just two weeks, friends started commenting on my smile and asking what I’d done. The difference is real — visible, affordable, and confidence-boosting 💙 I now have a bright, confident Valentine’s smile for my partner 🥰 Thank you, Colgate, for finally making something that actually works!
0 replies
4 months ago
Failure to activate contract as agreed
After enormous effort and being send back and forth, my contract was terminated and I accepted the quote 5-36175884560975, account number 17479121-6 for a 3GB, 100 min line. Despite this now being two days later, I can still not receive any calls!!! I have spoken to a one Arlene and responded to the e-mail she issued and requested action but received no reply. I am a manager and without being able to receive phone calls, I am stuck.
2 replies
4 months ago
Vodacom inaccessibility to call centre and poor service except for Sibosiso
I attempted for some time now to get somebody to assist me in either obtaining contracting to my preferred contract being the Red Core 3GB 100min at R199 since I am retiring. I was at first informed that this contract is only for new clients and not for a loyal customer of 22 years...............The agents kept on sending me quotes for options that I do not want to consider. I now want to cancel my contract and keep my number as a pay-as-you-go to rather join MTN when an agent by the name of Sibosiso did her level best to assist me. I could not take her return call at the time and if I want to enquire now, they system simply informs me that my number has been blocked due to excessive calls to the call centre!! WHAT AM I SUPPOSED TO DO?
3 replies
7 months ago
******** deductions by OnAir TV
I was promised on Monday 17/11 that somebody will phone me regarding my complaint ticket [#6457928] as to the bad service of Padmani Kandhan. Today is the 21st and I received no call, no response, no joy regarding the ******** deductions from my account. Hannelie Wickham
5 replies
7 months ago
Unauthorised deductions - H Wickham
A contract of my spouse that ended but yet the monthly deductions carried on. I was requested to assist her, H Wickham after which a one Padmani Kandhan issued a ticket [#6457928]. He requested me to forward the unauthorised deductions which I did on the 10th of November 2025. Subsequently he once again requested the information, and I have sent it to him again. UP to today, no joy, no reply
1 reply
7 months ago
Excellent service
I recently ordered the incorrect products from Kryolan, and they handled the exchange with absolute professionalism and ease. They exchanged the items for the products I actually wanted and even refunded me the difference in price — all without any hassle. What a pleasure dealing with your team. Thank you for the excellent service, Kryolan! 🌟Sonja Nelson
0 replies
8 months ago
Ford Extended warranty
I am disappointed that they refuse to offer me an extended warranty just because my car is 7 years and 4 months old with less than 100 000 km and a full Ford service history.
0 replies
15 months ago
Incompetence and incorrect information
I left my previous employment and asked that the money must be transferred to my new employer whose Provident Fund is also at Momentum - Funds at Work. I completed the required documents, but funds were not transferred. I instead today (26/3/2025) received DISTURBING correspondence stating that the money was paid to an account unknown to me with a tax certificate.?? I NEVER REQUESTED OR AUTHORISED THE MONEY TO BE PAID OUT. I submitted the choice for the money to be transferred. I received confirmation of receipt of my choice on 9 January 2025, but funds still do not reflect. Despite my choice, I received correspondence on the 14th of March stating that my choice was to withdraw the funds and that an application for a tax directive will be made. I then, on the same day rep**** that I don't want the money to be paid out but transferred and up to date, I received no reply except for the letter received today containing information unknown to me. I immediately contacted Momentum only to be advised that they "think" the money has been transferred to the fund of the new employer which is not the case. I was then assured that "somebody" will phone me which also never materialised.
1 reply
Review Distribution
5 Star
3 (10%)
4 Star
0 (0%)
3 Star
2 (6.666666666666667%)
2 Star
2 (6.666666666666667%)
1 Star
23 (76.66666666666667%)