MB
Mohammed B
Active since Mar 2021
17
Reviews
0
Industries
Reviews
17 reviews17 months ago
Service center
I sent in my VW Polo to sort out a rubber after fitting rubber the damage my smash and grab *****driver marks on it the try call service manager and he does not
0 replies
23 months ago
Bad
**Title: Unacceptable Service and Lack of Communication from Santam Car Insurance** I am extremely dissatisfied with the service and communication from Santam Car Insurance regarding our car insurance policy. We have multiple cars insured with Santam, all of which included a car hire option in the event of repairs. Despite paying for this service, we recently discovered that one of our cars was removed from the car hire option without any notification to us. This is unacceptable, as we continued to pay for the service in good faith, expecting the coverage to be in place. To add to the frustration, we recently needed to send one of our cars in for repairs. We were then informed that the car hire option was not available for this vehicle, even though we had been paying for it. The lack of communication from Santam regarding this change is highly unprofessional and unacceptable. Furthermore, it has been a month since we submitted the car for repairs, and there is still no resolution or clear understanding of what went wrong. This prolonged period without a solution is causing significant inconvenience and frustration. We rely on the car hire option to manage our transportation needs during repairs, and Santam's failure to provide this service is impacting our daily lives and business operations. We demand immediate action to rectify this situation: 1. Provide a clear explanation as to why the car hire option was removed without notice. 2. Ensure the car hire option is reinstated immediately for all our vehicles as per our policy. 3. Offer suitable compensation for the period we have been paying for a service that was not provided. 4. Expedite the repair process of our vehicle and provide us with a timeline for its completion. Santam's lack of service and communication is unacceptable, and if this issue is not resolved promptly, we will consider alternative insurance providers and escalate the complaint to relevant consumer protection agencies.
371 replies
25 months ago
Service pool
Service I got from an option nation is putrice First of all I bid for a car I have received an email the next days To say about my bid I tried calling the cape town branch numerous times it just cuts off After numerous calls cape town has answered the call The lady said I must talk to the mechanic.I called the mechanics.Sorry I'm not at work.I'll be there In an hour's time Call him in an hour' s time.He says he's not at work still This is what we call customer services poor
0 replies
39 months ago
Poor service
I'm receiving poor service from SMd I tried calling numerous times assembly to put me through the Bloemfontein branch I have an issue I purchased a vehicle online but I want to know whether the vehicle is a 2L or 2.3 call about 15 times and only thing the guy will tell me I'll call you back payment and waiting to get whether the vehicle is a 2.3 or a 2 l
0 replies
41 months ago
RSA Suck
RSAWEB a services suck they cancelled my line after I made a payment plan with them sent me an invoice to pay 2000 change reconnection fee when I called them they said it's their mistake they will connect me up up to today they did not connect on have the calls recorded
0 replies
46 months ago
Not starter
I purchased a car frm gobid Cape Town I received the vehicle with the carrier today in durban the vehicle clearly states on invoice starter but when I try starting the vehicle the vehicle is a not starter cst 33456
148 replies
47 months ago
Bad
I had purchased a vehicle from @GoBid via the time line option. However, the status of the vehicle is different on my invoice. Gobid was contacted and agreed to correct the error. I am still waiting for the error to be corrected. GoBid has been persistently calling me wrt payment but silent on resolving this issue.
134 replies
49 months ago
Vodacom
Vodacom has blacklisted me up to today I cannot do anything with my accounts up to today no response on vodacom I only had one called they said they'll sort it out I'm ready to take this matter to higher
222 replies
49 months ago
Poor service
Up today vodacom did not sort my problem out I had a call from vodacom they said they'll sort the problem out and said there emailed me but no one has contacted me and and now on the credit bureau my score is Reading very bad all because of vodacom I need to be sorted out today or handing my attorneys ,, vodacom really sucks
106 replies
Review Distribution
5 Star
1 (5.882352941176471%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
16 (94.11764705882354%)