Active since Mar 2021
The worst insurance to date. Only looking at photos they make an assessment on your possessions. Then they hold long meetings over the phone log into your phone browse your gallery your time line and eventually when they find out that you don't drink or nsui they blame the vehicle for being old. Leave alone it being damaged in an accident . Total ******* insurance. Thank god I recorded all calls on my side too
I travelled from pmburg to this hospital to a family member that was at the emergency room.. Yes he was dying . We were grateful to have a few ****** moments with him because we snuck in here and there to assist him with a pee pot then ofcourse we had to help with xrays because of *********** staff. The cherry on top is the security who decided to enforce where we sit awaiting the the doctors decision whether the patient should be transfered to another hospital for an emergency operation. The mighty security lady who was absent during the whole time that the patient needed assistance suddenly appeared when the work was done and ordered that we move from where we were seated to 2 metres away because god knows why.. Nevermind that the doctor asked us to wait there because we awaiting a decision. Anyway we waited a few chairs away while the security guard disappeared again maybe she had some other serious patients family seating arrangement to combat. Then our family member passes on. We then notified and enter the hospital again then the security at the main door 'I Cant let you people go in I wont allow you people to make niyaga niyaga inside ' the mighty security again. Are these security people trained ?? How in gods name do they get these contracts who ever employs these security? Anyway nothing was stopping us we went in and abided by the rules my family sat at the waiting area I went in and found my family member laying on the bed dead. No we not fighting with anyone because he died. We not fighting with anyone may his soul rest in peace. I am not complaining about any services from the health dept it is what it is its the best we can get that our taxes can buy hospitals don't give life nor can they take life they can only try and save life and I am sure they do it to the best of their human ability. Our Islamic belief system requires us to conduct the burial as soon as possible . With all wrapped up at the main hospital the next ordeal starts at the hospital mortuary. At the mortuary there was one female guard and one dude who is like the King of the dead. That's all he will ever be in my eyes. Every effort to release the body to the Muslim burial society seemed to be a dead end with him. He gave problem upon problems without solutions. Eventually I told him to keep the body. Funny how reverse psychology somewhat worked. My story is going on too long now but my problem is who puts all these rules in place? I wish that those same people would use the same voom and zest to replace the ceiling and bucket collecting water at the xray dept. Also get those fancy scanners at gate to work, ask your staff to get off their phones and assist patients in distress. Yes I have enough video evidence and audio evidence to back up my story. My intentions are not to use any of this to degrade anyone I would just like the people mentioned in this to think about your attitude toward the distressed
A message to Discovery Medical Aid - While you are busy taking notice of all your clients' concerns and investigating all our matters, I just want to point out that you should employ a team to take notice of the team that's taking notice and investigating all these matters because it's clear that they have absolutely no clue as to what they're noticing or investigating. In addition to all the complaints against the Medical Aid Scheme, I just want to add that my daughter earns below the R9450 salary bracket and according to your 2024 Contribution Guidelines her premium should have increased from R1489 to R1652. According to your calculators, they have increased the premium to R3354, which includes a GAP cover that she never took out and a Vitality program that she never app**** for. The big question is, what authority or who gives Discovery such authority to include the GAP cover and the Vitality program without the consent of the policy holder? The debit order is scheduled for 2 January 2024 and I am confident that this action amounts to ***** and someone is guilty of a crime if that debit order for the amount of R3354 is deducted. I'm sure your response will not be any different from all the other complainants' responses which is "We've noted your concerns and we're investigating the matter. We'll contact you with feedback as soon as possible". My message is that if you don't investigate and rectify before the debit order goes off, then we will have no choice but to have our attorney investigate and contact you. Thank you. Kind regards.
Absa credit card division namely consultant called marsha . Outstanding work ethics and well versed in in her job description. After many hours of calling absa and after many consultants pointing me in the wrong direction my final call led me to this person who fixed my problem within minutes. Welldone mam you are an asset to absa hope you get the promotions because you are that person that South Africa needs. Thanks a million and stay as you are you are just the best thank you
A big difference from the normal standard bank insurance. Keep up the good work
Changed from axxess adsl to axxess fibre great and awesome service. Thank you for the hassle free change over
Online sales awesome excellent on delivery. Thank you keep up the good work.
Great service always best carwash and food always pleasure to go there
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