Active since Mar 2021
I am trying to cancel my gym contract with the gym company, I have emailed twice with no response. They are quick to sign you up but customer service does not exist... They will never see me again...
Very unprofessional, my parcel should have been delivered a week ago, nobody answers their phones when you are trying to do a follow up. They block your emails when you ask when you are going to receive your delivery... I will not recommend that any company use MTE Xpress.....
I had a minor accident at the end of January 2025, claim was submitted and approved, they only had to replace the front bumper, front left hand mirror, fender and the window glass with anti-smash and grab tinting. Car went to the panel beaters and came back with all aftermarket parts, original bumper trims and side door trim are coming loose as the original bumper trims does not fit on the aftermarket front bumper, the aftermarket mirror was not functioning properly at all with a awkward mirror reflection which is not acceptable. Hollard gave the panel beaters the instruction to only use aftermarket parts and they do not care about the quality of work and parts on your vehicle. After fighting this through my broker, they only replaced the mirror with an OEM part and now I have take it further to get them to replace the aftermarket front bumper with a OEM bumper so the trims don't fall out of the bumper.... I moved over from Discovery Insurance to Hollard Insurance, BIG MISTAKE.
I have been trying to get hold of Miway since 20 May 2021 to give them notice that I am moving away from them, I also have an outstanding claim which is valid but they are impossible to get hold of, they don't phone back and to tell you where you should take the vehicle for the repairs. I am not happy with Miway's service at all won't recommend them to anyone
Worst service provider, don't waste your money. They are unable to sort any kind of issue out, promise to get back to you but they don't.... Sim got no service, they tell you oh, it's connected to different tower far from your location, reset your router and face it East and it will work, bull! They don't know what to tell a person so they just give you stupid answers........
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