CS
chang S
Active since May 2021
11
Reviews
0
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Reviews
11 reviews9 months ago
Compromised goods
My bro here deals with food they can see they tampered with the box and internal packaging. They know it's against health and safety protocols to sell food that is packaged in an unpackaged state. Like the you must be really dumb to send the same things back twice
56 replies
9 months ago
Best fibre if you a masochist
My friends at vodacom tell me I was paying a ghost all this time. They have 0 record of my account being active. They vaguely tell me I stole the router somehow even though it was used and cancelled because of moving houses. they refuse to unlock a simple router. By the way every call they keep asking for different details which shows this is the reason I keep getting spam ams and calls, if they can't manage their own database clearly they are leaking or selling information. They must come collect their ewaste since I can't even use the router if they dont unlock it
109 replies
13 months ago
FIXING PREVIOUS ANGRY REVIEW.
So with these main points I can only give a 3.5 but not a 4th star!!! Sorry for insulting but like I said its me who hasn't slept properly for a couple of months not you. 0) they have good prices, package well, nice selection, fairly easy to talk to the people 1) there is confusion about the main point of writing this review. The initial statement given by the technician was "the supplier will swap the board even if there are minor problems" it was something i took to heart. the next few rma queries this rule did not apply and the possiblity of warranty failure became more and more relevant in the future messages. for example it went from the supplier "WILL" to "i cannot guarantee it" or "lets take a look" even when the bios disappeared. 2)the previous business history transaction with you guys consists of things that did not reach average lifespan. (again one person with more then 5 cases still tried you guys once more.) 3) in that previous transaction the RMA of a motherboard however the entire pc was sent in. firstly it was a forced replacement I was not given any options. (at that time everyone knows asrock is not a treasure its a stone) anyway it was received in a thermal paste mess (board and case). the way it was handled was too bad for my taste, there was no " i will talk with the suppliers technicians for them to improve" or "how can we make this up to you". so yeah I didn't take it too hard and dropped it, i was not that upset. 4) the current case there were lies told, it could be you guys speak better in Afrikaans or wrong words were chosen etc. however as a Authorised retailer you have to take responsibility. (even if its a miscommunication its really fishy if its a woman trying to persuade you) phonecall stated the board was checked, then another lie the supplier who said they didn't touch the memory(got a tomato sauce, oily fingerprint, impact mark) while the board had (too many things to mention that a manufacturer would have stopped looking after a few). 5) there was a statement of "we know it was the supplier(not we guess)" no apologies (except from giagbyte taiwan hq), no action taken immediately???. Sure I don't know the details of your contract with them but the local agent said they only deal with you and not end users . in any case you did not reveal the supplier so, the only one I can complain to is you. 6) before reiceving the board (and during) we had a rma discussion and these statements came out "this has not happened before" "we have a low rma history" 7) yes there were helpful discussions with the rebeltech rma tecnician. So yeah I was angry so I was rude to him however to me a 5 star technician is someone that settles things without you having to run to INTEL, GIGABYTE etc 8) the current board rma progress is taking too long, 2 months and barely any progress has happened, you say its midway or near the end but still no one has apologized. 9) so literally you guys said "we know its the supplier" but what else is there left to do? but for some reason you or the supplier want to contact gigabyte who all 3 of you know (or should know if you actually deal with anyone) that "induced damage = warranty void". so it is usually the authorized retailer who buys from the authorized supplier who gets its stock from the local Agent of the manufacturer. 10) you or the supplier (who ever suggested that)cannot offer PERSONAL FAVOUR WARRANTIES. (especially if you will evade the whole reason why electronics among other things are coated, which is to stop shorts and fires and rust) so you can understand why i am even more angry.
0 replies
13 months ago
Best worst company of the year
This is actually a clown company. Gigabyte calls them twice they still lie and feign ignorance and tell me they didn't. They have no system to even prove that they didn't buy this board I got from a junkyard 😂 even though it took them 1 month for them to send me a board and it came to me in a warranty void. I don't know how gigabyte chooses local agents to represent their name 😂 but these guys can only breach contracts and be unhelpful, they should be kicked out if they getting benefits . Infact gigabyte even apologized on behalf of them, while they didn't even try give any apology. I was forced to file a consumer goods complaint and the way it's moving it seems like it's going to end up as a ncc court case. Speaking to the manager in jhb or even their rma zombies 😂 don't even waste your time, daddy likely gave them a company when they failed business economics.
0 replies
13 months ago
The unfortunate truth is...
1. Every order I had made in the past 10+ or so years had atleast 1 defect mixed in, ranging from boards (ports) to GPUs (fans failing) to peripherals (hdd mood swings data *******s and revives by itself,Yes my matrix and China city hdd is still working 😂 ) some of which happen like a week to a month after 1 year period. Coincidentally matrix warehouse stands at only 1 defect... 2. Their rma section are a hassle to deal with, rather ask another company for info (then you can confidently just ask for RMA) because if you ask them yourselves you will hear alot of hypothetical words like "try" "look" "attempt" (even when my board half died) don't get fooled into things like wait for the next bios or driver update unless it's well known issue. They welcome and encourage bandaid fixes. Probably would say the same think if you say your GPU caught fire and still seems to work... 3. Rune might be nice and the team might keep saying pride and honour blah blah etc but just like most companies they do love to "not" honor warranties. Like really, a board was sent in and got replaced with in a void state. So they got a woman to phone me to insist that she checked it and it was fine??? Why lie I'm looking at it right now, after all they could produce 0 board checklist or statement of even an attempted quality check. 4. Most if not all of their Flowery words in terms and conditions are just meant to lure you in, however unless you go face to face with them and point out this or that, then none of it applies to you as you know what you don't know can't benefit you. 5.they don't follow laws or obligations so I have no idea how they are classified as an authorized retailer for some manufacturers!!! 6. if you rma something that they don't stock anymore they make a statement for you take this instead. Everywhere else will ask "can we give this instead? " 7.if you ever send anything in to them for example "my system doesn't work properly help me" expect to receive something like a newbie level tech service, thermal paste mistakes here and there. I got memory back with oil and probably tomato sauce (white sticker had a little red). .Just so you know don't bother complaining about it, you will get lured into a "😮 it must have been the courier " then a "I ended the conversation, so now you" and yes not a single sorry was involved. The Accuracy of this is atleast 90% I didn't bother to re-read the tech support messages. Congrats The good things are they don't do is strip *****s, they process it fast once you pay up. the courier guy has yet to make a mistake or cause damage.
0 replies
16 months ago
Best business practices after winning awards apparently
Prices are insane food quality Is pretty low, the owner must be a Chinese person from China, since the proportions of meat for like 100 rand = about half a chicken leg 😂 a few things in the menu are actually mixed meats, mostly chicken, so titles are wrong . For example katsudon is About 0.2 - 0.7cm meat and 4cm batter
56 replies
24 months ago
Best internet provider
Thank you for selling me air instead of internet , for atleast a week or so every month then internet doesn't even work. Thank you 0-2 sinr 4g clown backup. And yes other people in the area say the same thing 🙄
106 replies
28 months ago
Draught 💧
Whoever the CEO is should step down and get exiled! Advertising a certain price, yet my bill seems to be jumping up and down (no it's not me paying for the next month). I think only 3 months have I paid 529 (the rest of the time there is a suprise double payment in one month ???), as if they were doing probation the signal was conveniently full after that 😂 suddenly by coincidence I get near full speed for about a week or less a month while 75% being on 2 or 3 bars connectivity. In fact they keep killing their own towers, suddenly I keep having to move the router to opposite ends of the house...
512 replies
30 months ago
Clowns without competition
Not a company, a clown company. secret payments, high latency more double then the worst provider cell c "data", yet i must pay for what i cant use. can almost only use it for streaming since its the only thing that doesnt stop when it cuts more then eskom. thanks for the ride
393 replies
32 months ago
Surprise payments and false advertising
This internet business ****s you at every turn. 4g backup with 5g contract??? Only worked for the first 4 months . Pay 500 a month in a contract written by themselves ??? What's this I paid 500 then it wants 300 the next day. Which I have to pay with their bull excuse Clearly these idiots love false advertising. Or they just don't read their own contracts. Rather go with fiber or broadband from webafrica or afrihost.
264 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (9.090909090909092%)
2 Star
2 (18.181818181818183%)
1 Star
8 (72.72727272727273%)