Active since May 2021
I have recently received a new credit card. The Uber App will no longer work. I have deleted and reinstalled the App, I have keyed in credit card details about 6 times. When I google Uber customer services it takes me to the employee’s app so there is no forum for an Uber user to get help. Even using the “help” selection on the app and following the prompts still won’t accept a new credit card. I understand that cash can be used but that is not convenient in an emergency.
This is the worst service I have received. A delivery for the 24 December still hasn’t happened. If you want a refund it will take 5 to 7 days to appear in your account. This is an in store order. There is no one at the head office. The store doesn’t answer their phone. It is ahocking
I bought a Smeg kettle 14 months ago and it has developed a large bubble on the enamel. I see on Smeg’s face book sight that I am not the only one with this problem.
In January I was told about The Rates Guy to get my deposit back from the City of Joburg. I was shocked by the efficiency of Kevin. He emailed and got all my information and of course R4000 and from the moment the money was paid all went dead. He doesn’t reply to emails, he doesn’t return calls, you get no feedback. It’s like it’s a ghost company. Please don’t use them. Their inefficiency and lack of interest is appalling.
I have never experienced customer service that is so appalling. I requested a new rooter on the 16th April and have yet to receive any communication from Supersonic. I have made several calls and this hasn’t changed anything. I was referred to a senior staff member Angie Nel and she has refused to answer calls or return calls or give feedback of any kind. This is extremely disappointing and shocking customer service. Supersonic obviously just doesn’t care
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