HM
Hilda M
Active since Sep 2009
30
Reviews
0
Industries
Reviews
30 reviews7 months ago
Makro is the worst ever!!!!!!!!!!!!!!!
Definitely less than zero. No customer service for online orders. From the 3 products I ordered, they cancelled 2 products without letting customers know. They are the worst. TEMU and Shein is 150% better.
159 replies
11 months ago
Irene Farm - The Barn conference venue
If you have to arrange a function, please consider Irene Farm. They have excellent service, the staff is friendly and efficient. The food is excellent. We had a corporate function in April and it was really great. They are helpful, they know what they are doing. From the security at the gate to the people assisting at the venue is friendly and helpful. Even the team in the kitchen is excellent and we had a lot of feedback from the people attending the function that their food is really good.
0 replies
11 months ago
Do not use Renew-it Rivonia
It is a shame that we should use Hellopeter to get a better service. Please do not use Renew-it Rivonia for your vehicle repair. We waited for the spares to be ordered, it was arranged in that way, before we booked the vehicle for repair. When I spoke to them on the phone, they said an estimate of 10 working days. When we booked the vehicle, it was suddenly 15 working days. Fine, not the biggest problem. But I had to phone to get an update, and every time they have NO CLUE on the status of the vehicle. Every time they have to phone me back to give me an update (which never happened). Then I would get an update that they found extra damage (which is not true) or they waiting for parts (which should not be the case, the parts were supposed to be there before the vehicle was booked in - have this on email) or they requested more labor hours from the insurance, they just could not get there story straight. I wonder if it is an automated response when a customer phones. This has been ongoing for the last 3 weeks. Got an update last week the vehicle is in re-assembly. Phoned to find out when we can pick up the vehicle (the 8th of May is 15 working days). Again, could not get a straight answer other than extra damage found and waiting for spares. Just note, they can't tell me what the extra damage is or give me a report on what extra damage they found, are we not supposed to be informed? When I got upset (after I requested call backs 5 times), then it suddenly came to light that they are waiting for the head light (that is part of the original quote and damage) and now they are blaming the vehicle parts supplier for the delay. They are telling me now to follow up with said vehicle parts supplier. My question remains; the arrangement was that all the parts should be in the workshop before the vehicle is booked in. Why is the head light not there? And no-one can answer this question or is willing and able to assist. Now we are looking at only getting the vehicle back 21 working days after the vehicle was booked in. And they are just of the opinion that they don't give a ****, it is our problem.
58 replies
15 months ago
Again Makro Online lack of service
All the good promises that they will resolve issues and they promise the orders will be smoother. False promises. Ordered product (my mistake, should not have trusted anything Makro said). Only 1 item delivered, I have been battling for more than 24 hours to get it sorted. I informed the driver and Makro immediately about the problem. Still waiting for any assistance. Honestly some of the most pathetic service that you can get. Perhaps they should keep to selling from their stores and stop the online service. They clearly don't know what they are doing.
159 replies
16 months ago
Again, another order cancelled by Makro after advertising the wrong price and blaming someone else
Yet again, another order being cancelled. Now they are having issues with the supplier. But the product is still on their website but at double the price. Suddenly again, they want to refund. Even after I gave direct instruction to supply me with an alternative product at the same price. This is getting out of hand. And no one is taking on Makro and they are getring away with this.
224 replies
16 months ago
Skynet not an express service, more like no service
Definitely not an express service. I have been battling to get hold of anyone at Skynet. No one answers the telephone lines, been on hold for 15 - 30 mins per call. No one answers emails, or WhatsApp. They have my parcel for 3 weeks and no delivery. NO updates on the tracking system online. They don't respond to calls, emails, their contact forms on their website or WhatsApp. How do they function at all?
0 replies
17 months ago
MAKRO online useless service
Placed an order, paid for the order. Now the order is cancelled due to no stock. Call centre is very unhelpful. Can't get hold of online customer care. When I go into Makro again, you can order the same product (no stock issue) but more than double the price. MAKRO lies to their customers, advertise products and then suddenly cancels orders and refuse to assist customers.
923 replies
18 months ago
Vodacom horricfic service
How is it that Vodacom can't get it right. I have changed my contact details with them numerous times, giving them the main contact number for my contracts. Still they phone my underage daughter. I have opted out and is not registered for marketing and yet they phone her 4 times a day with sales offers. And everytime the contact number is incorrect on my account. Last change requested was the 9 of September and again today the same problem, phoning my daughter with sales having all my account information. How many times do I have to request the amendments. And how is it that the details can be altered back to original details without my approval.
106 replies
24 months ago
Agropoultry livestock
PLEASE BE AWARE - THIS IS A ****. THIS IS NOT A LEGIT COMPANY. The website is a ****, it seems legit but it is not. PLEASE REPORT THEM. They "sell" livestock and it never gets delivered. **** numbers: 0611743238 0611943238 074 295 1813 - They work with Mr Tony from Global Logistics deliveries in White River (Not the real Global logistics), his number 078 040 9048.
0 replies
33 months ago
Discovery Health impersonal customer services
Is there any medical aid that treats their customers like people and have the option of really talking to someone that understand procedure codes. Don't even mention the reviews department that don't have people with any medical background reviewing procedure codes. That just sends an automated message with what your benefit cover is as if yoj don't know what the standard benefit cover is. It is so easy to take their monthly contribution but when it comes to paying they will find a loophole. You are just a number and a monthly payment.
420 replies
Review Distribution
5 Star
1 (3.3333333333333335%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (6.666666666666667%)
1 Star
27 (90%)