IM
Iggie M
Active since May 2021
6
Reviews
0
Industries
Reviews
6 reviews4 months ago
"GAME Online Is Useless – Zero Accountability, Zero Service"
If I could give GAME Online ZERO stars, I would — bold, underlined, and highlighted. This has been one of the most frustrating and disappointing experiences I’ve ever had with a retailer. GAME’s online store and contact centre are completely useless. They take your money instantly, but when it comes to actually delivering what you paid for, they disappear. Two weeks of waiting for a fridge, two weeks of empty promises, and two weeks of dealing with a support system that has no urgency, no follow-through, and no accountability. What makes it even worse is that GAME continues to use Wumdrop — a courier company that has proven to be unreliable, dishonest, and full of conflicting stories. GAME still partners with them, making them complicit in the chaos and incompetence. If your courier is failing customers repeatedly, and you still choose to work with them, then you clearly don’t value your customers or their hard-earned money. Their contact centre is another story altogether — long waits, vague answers, no real updates, and zero ownership of the issue. Every call feels like being pushed around in circles with no resolution. To anyone thinking of buying online from GAME: DON’T. Do not trust them with your time, your order, or your precious money. You will only end up frustrated, disappointed, and without the product you paid for. GAME Online has shown me one thing clearly: They deserve a ZERO — absolutely nothing more.
159 replies
4 months ago
Wumdrop Is a Disaster – A Courier Company You Should Never Use
If I could give Wumdrop zero stars, I absolutely would. This has been the worst courier experience I have ever had, and I need to warn anyone considering using them. I waited two full weeks for a fridge I ordered from Game, and Wumdrop never delivered it. Instead, I was fed a series of lies and excuses: The driver falsely claimed they called me and that I refused the delivery. What makes it even more ridiculous is that they said a “she” refused the order — I am male, and no one contacted me at all. Today, Game contacted me again with yet another unbelievable story — that the Wumdrop driver was “hijacked” while delivering my order. At this point it’s clear these are just more contradictory stories to cover up their incompetence. Wumdrop has shown zero honesty, zero accountability, and zero professionalism. Their behaviour feels deceptive, and I strongly believe customers should avoid this courier at all costs. Because of this experience, I also strongly advise people not to order anything online from Game if Wumdrop is involved — you will regret it. Wumdrop has wasted my time, misled me, and failed to deliver my product. This company should not be trusted with anyone’s goods.
0 replies
8 months ago
Exceptional Service and Quality from Poggenpoel
I recently had the pleasure of working with Poggenpoel to create a custom ring for my wife, and the experience was truly exceptional from start to finish. She was able to choose exactly what she wanted, and the team guided us through a specialised, personalised design process that made the journey as special as the final product. The end result was nothing short of perfect — the ring matched the design we had envisioned in every detail, and my wife absolutely loves it. The craftsmanship, attention to detail, and genuine care from the Poggenpoel team made this such a memorable experience for us. Thank you, Poggenpoel, for turning our idea into a beautiful reality that will be treasured for a lifetime
0 replies
42 months ago
Neo Malatsi - Massive compliment and you are a Rockstar
Neo Malatsi is a Rockstar and a prized asset to Innovation group, he handled my claim process smoothly and saved the day for me.
132 replies
42 months ago
Worst Service Agent Nateesha Singh
I have had a terrible experience with a Service Agent NATEESHA SINGH, have never had any issues with Grand Central Motors, don't know when she was hired, but she is the WORST!!!!! agent ever, cant even go into detail with my FRUSTRATION
0 replies
59 months ago
6/5 rating for the fantastic Kelebogile (Lebo) Diale on emergency road side assist
Great compliment to Kelebogile (Lebo) Diale for organising a swift road side assist, she kept me updated and calm during a very difficult time 6/5 star rating, she was amazing
53 replies
Review Distribution
5 Star
3 (50%)
4 Star
0 (0%)
3 Star
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2 Star
0 (0%)
1 Star
3 (50%)