FJ
Fiona J
Active since Jun 2021
8
Reviews
0
Industries
Reviews
8 reviews4 months ago
Worse experience ever
If there was a minus, they deserve a minus. I just bought hair fibre with them, when I got to the door I realised that it is the wrong length. They refused to do the exchange, I think what makes it worse is the attitude of the store manager, I When she was talking she didn’t even look at me she had such an attitude. I felt I was thrown with cold water. What a an experience to start your day with, never again being treated like a person is doing a favour to speak to you.
53 replies
43 months ago
Unauthorized deduction
I have been looking to speak to someone for the past three days. Regional office send me to head office. The call center can't assist. Only respond I can get unfortunately there's nothing we can do except to transfer calls. Take it they can keep my money.
0 replies
43 months ago
Buying Mercedes worst decisions ever
If I could give a rating lower how I wish. Never image buying a Mercedes Benz could traumatized me. My car has been sitting with a dealer since Easters. They don't know when I will get my car back. The part has been on back order since Easters. They blame covid than it was the Iran war. But I took my Jeep in for repairs got it back the same month. I am paying the car every month, but it is no use for me. Shame on Mercedes Benz so called premium car. If it was not that my car was under warranty I could have taken it long ago with your useless call centre where they can only respond on what is written on systems. The part is still on back order. I don't know if they are trained to respond like that to customers.
0 replies
46 months ago
Depressing service
Worst experience I ever received, I get depressed just to think about what I am currently going through with these people. My car has been with them since Easters. They don't have any curticy. If I told call will never know what is happening to my car. I communicated with the supervisor it's worse. Went to do a follow up today. The supervisor promised to call me back today with response. The only response a sms telling me they still waiting for my ordered part. What an experience I am going through with these people it is depressing.
0 replies
52 months ago
Nightmare
I don't know how I can get assisted. My mom bought a phone last year, the phone was return in July last year. My mom received a call from her business to be told that her credit is terminated cause she is listed on itc. My mother don't have a income has been listed for a phone she returned July 2021. When I call I have been told it is still with cancelation department. Call center agents don't allow you to speak to managers for fast tracking they are always in a meeting when you ask for them. Please be careful when you buy from them, the reason for the return the phone received was not the one she ordered. Very frustrating
159 replies
55 months ago
Insurance claim
I am happy my claim was approved. What a relief.
53 replies
55 months ago
Budget Insurance
I wish I have checked the reviews before taking insurance with them. I submitted a claim on the 07 September. More than 3 weeks has passed still no response. I just wish they could tell me if they are going to approve or not. So I can get legal advice. Very disappointed most mesirable past weeks of time
53 replies
59 months ago
Telesure investment
Telesure is reflecting on my credit profile as a new account opened and my score has dropped because this. I don't even know them
53 replies
Review Distribution
5 Star
0 (0%)
4 Star
2 (25%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (75%)