MV
Maureen V
Active since Jun 2021
6
Reviews
0
Industries
Reviews
6 reviews59 months ago
Vodacom Poor Attitude and Theft from Customers
I have had the following services added to my contracts without my consent everytime I upgrade my contract over the phone: Hotspotter Rescue Box Safety Box Techrace Phone Box I never gave consent for these services to be added to my account and now also with this debit orders off my bank account which I did not authorise or give consent for. I have asked Vodacom to have these services removed many times to no avail, between Vodacom and these providers you are a bunch of thieves. I am a pensioner and ever cent counts. I am by no means happy with this, and if this is how Vodacom does business i will definitely be moving to another service provider and change my banking details so no more theft can take place on my account. I am extremely unhappy withVodacom and the attitude you have towrads your customers. No customers = No Vodacom
106 replies
59 months ago
Phone Box stealing my money
I have been subscribed to Phone Box without any approval for this to be done. I upgraded my vodacom contract and suddenly i have been receiving a debit order from Phone Box for R60 a month. I am a pensioner and every cent counts, i have emailed your so called support email address to cancel the contract and nothing has comeof it. Between Vodacom and Phone Box you are a bunch of thieves, I never signed ANY paperwork saying i approve a debit order to go off of my account. I have tried to cancel this contrat many times with no response. My next steps will be toget a lawyers letter write to you and if no joy is given i will open a case of theft atthe police as you are stealing from me monthly. I am not happy at all.
0 replies
59 months ago
Techtrace stealing my money
I have been subscribed to Techtrace without any approval for this to be done. I upgraded my vodacom contract and suddenly i have been receiving a debit order from Techtrace for R60 a month. I am a pensioner and every cent counts, i have emailed your so called support email address to cancel the contract and nothing has come of it. Between Vodacom and Techtrace you are a bunch of thieves, I never signed ANY paperwork saying i approve a debit order to go off of my account. I have tried to cancel this contrat many times with no response. My next steps will be toget a lawyers letter write to you and if no joy is given i will open a case of theft at the police as you are stealing from me monthly. I am not happy at all.
0 replies
59 months ago
Safety Box Stealing my money
I have been subscribed to Safety Box without any approval for this to be done. I upgraded my vodacom contract and suddenly i have been receiving a debit order from Safety Box for R80 a month. I am a pensioner and every cent counts, i have emailed your so called support email address to cancel the contract and nothing has come of it. Between Vodacom and Safety Box you are a bunch of thieves, I never signed ANY paperwork saying i approve a debit order to go off of my account. I have tried to cancel this contrat many times with no response. My next steps will be to get a lawyers letter write to you and if no joy is given i will open a case of theft at the police as you are stealing from me monthly. I am not happy at all.
0 replies
59 months ago
Rescue Box stealing my money
I have been subscribed to Rescue Box without any approval for this to be done. I upgraded my vodacom contract and suddenly i have been receiving a debit order from Rescue Box at R90 a month. I am a pensioner and every cent counts, i have emailed your so called support email address to cancel the contract and nothing has comeof it. Between Vodacom and Rescue Box you are a bunch of thieves, I never signed ANY paperwork saying i approve a debit order to go off of my account. I have tried to cancel this contrat many times with no response. My next steps will be toget a lawyers letter write to you and if no joy is given i will open a case of theft atthe police as you are stealing from me monthly. I am not happy at all.
0 replies
59 months ago
Hotspotter steling my money
I have been subscribed to Hotspotter without any approval for this to be done. I upgraded my vodacom contract and suddenly i have been receiving a debit order from Hotspotter for R75 a month. I am a pensioner and every cent counts, i have emailed your so called support email address to cancel the contract and nothing has comeof it. Between Vodacom and Hotspotter you are a bunch of thieves, I never signed ANY paperwork saying i approve a debit order to go off of my account. I have tried to cancel this contrat many times with no response. My next steps will be toget a lawyers letter wriitento you and if no joy is given i will open a case of theft atthe police as you are stealing from me monthly. I am not happy at all.
0 replies
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2 Star
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1 Star
6 (100%)