AB
ashvind B
Active since Dec 2010
58
Reviews
0
Industries
Reviews
58 reviews1 month ago
Shocking lack of service
I have my work pension fund with Sanlam and I have requested multiple times for one of their advisors to get in touch with me. I have made multiple calls and no one bothers to get in touch with me from Sanlam!!! Is this how Sanlam operate?
212 replies
1 month ago
Misleading delivery lead time
Can you explain how does a next day delivery turn to a next week delivery??? This is completely annoying and frustrating from Amazon - I never order from them and this is like the second or 3rd time I am ordering and it clearly does not inspire me to consider them for the future. I was going to order the same thing from Takealot and ended up with Amazon because they promised next day delivery but that never happened and when I went on their app to track the delivery, it has now moved to next week. This is annoying and not professional.
0 replies
4 months ago
Shocking service from Woolworths Financial Services
Woolworths should not associate their name with Woolworths Financial Services - I have never experienced such bad service from anything relating to Woolworths. I have been issued 2 credit cards since 19 November and none of them work. No one has a clue on what is going on. WFS want to charge me R199 initiation fee, R69 monthly fee and interest before they will close the account. And out of about 6-7 transactions, only the very first one has worked and everything else is declined. How bad is this, Woolworths? You clearly do not care! This is the kind of thing PnP would do. After a lot of frustrating calls and shouting, they have finally managed to waive the initation fee but now want to charge me for a monthly fee? And interest on a transaction that took place not even 2 weeks ago?
0 replies
6 months ago
Poor service from Makro
I ordered 6 packs of 4 rolls of kitchen paper towels - they only deliver one pack. I called the online customer service to find out why they did not deliver all 6 packs. I am told they cannot deliver the remaining one and I must make return request to get a refund for the remaining 5 packs. Then they send a courier to pick up the one and they still have not refunded me. This is ******* from Makro!
549 replies
6 months ago
Credit Card statement missing money
There is an issue with the statement on my credit with a few cents to almost a rand missing every month for the past few months. I have escalated this to Private Banking and a lady called me back to inform me that Standard Bank is aware of it but nothing has been done to fix it until the customer brings it to the attention of Standard Bank. I was basically told that the statement shown on the cellphone app and internet banking are wrong and that I must only refer to the statement emailed every month. How professional is this? Why do you even bother to have a cellphone app and internet banking if I, as a customer, cannot trust the figures shown there?
212 replies
17 months ago
Continuously shocking service from Standard Bank (including Ucount)
Standard Bank had a fairly simple Ucount rewards programme in the past but it has been nothing but problematic this year. They decided to complicate it - and guess what, on top of already high monthly bank charges, you still have to pay to be part of the rewards programme. And now, there is constantly glitches in their system. You have to notify them that you have reached their top most tier level and that you meet all the requirements for them to grant you maximum rewards where applicable - their system are so retarded that it cannot think that hard. This happened to me at the beginning of the year and they throw their terms and conditions at you regarding timeframes within which you must notify them! Surely they could just do their job - why must I notify them? Now the latest, they decide to untick certain options on my profile resulting in me dropping to a lower tier level. This happened around September and now again. And when I queried it, they say that I unticked it! So much easier to blame the customer! If they do not reverse this mistake of theirs for now and for September, then it is time to reconsider this rewards programme as well as banking with Standard Bank. This has been really attrocious for the past few months anyway!
168 replies
17 months ago
Bad service from Standard Bank!
If I could give ZERO stars to Standard Bank, this is what they deserve right now. It is ridiculous how their level of service, efficiency and professionalism has dropped to an excruciating painful level these days. I have called in to their Private Banking requesting for a call back regarding the lack of response of my dedicated banker - even the team leader of my dedicated banker does not bother following up on this matter or calling me. It is now high time to consider other banking institutions as this has become frustrating to a level where nothing gets resolved! Recently, they just decided to randomly debit my account for a transaction that took place over 6 months ago claiming I was not charged for the service fees! How bad is that?
168 replies
22 months ago
**** - not reliable any longer!
Do not trust this app - they used to be reliable but not anymore. It has been over a month I decided to request a cashback but nothing happens. I thought that it was maybe only me but after seeing all the negative comments, I understand why I have not received any cashback. I am not using this app any longer.
0 replies
26 months ago
Shocking packaging
Completely shocking how Clicks do their packaging for online shopping. Toothpaste box damaged, almond milk carton no longer rectangular, medication box completely torn. Talk about poor service
0 replies
27 months ago
Double the difference **** from Pick n Pay
No staff at Pick n Pay ever knows about the double the difference, whether conveniently remains to be figured out, or knows how to apply the double the difference policy. Can someone from pick n pay get in touch with me?
58 replies
Review Distribution
5 Star
5 (8.620689655172415%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
9 (15.517241379310345%)
1 Star
44 (75.86206896551724%)