SN
Sfundo N
Active since Jul 2021
16
Reviews
0
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Reviews
16 reviews17 months ago
Fix your house please.
MTN staff is very lazy and ***********. I called them regarding my account number BA115771365 that needs to be settled and they referred me to VeriCred because the account is no longer with them. I called, WhatsApp and emailed VeriCred but the response was the same. “We do not have that account on our side”. I called MTN again and each and every time I call i will get a different agent and ask me the same thing over and over again after that ill be on hold for 30 min to and Hour. When tell them that VeriCred doesn’t know anything about the account they transfer you to legal department. When you finally get hold of an agent he is also clueless, he’ll transfer you back to collection department. We played that game the whole day without me getting the help I need. They keep telling me that the account is with VeriCred since last year but not even a single day I have ever get any contact with them. My credit profile is ruined because of this. Why can’t i pay mtn directly because these third parties their using are useless. You need to fix this. ID number 9302095467081 0737286754 Sfundobright.ngidi@kzntvet.edu.za Just send me the account details please.
0 replies
19 months ago
Answer your phones
These guys don't answer their phones. I have been calling MTN trying to make arrangements about payments but they told me the account was handed over to these guys of which not even once i ever received any call from them. The account now has turned my credit profile from bad to worse and when you try to call them they don't bother answering their phones. this is frustrating and very unprofessional
53 replies
22 months ago
I don't owe nothing. Update my credit profile.
Hi I recently found out that you have declared an account under my name as adverse on the credit bureaus websites. How is that even possible because I had a data sim card with you. No contracts were signed but I was paying for the service, If I didn't pay , you didn't send anything. How come now I'm owing you yet the account is no longer exists on your side because it was a transactional agreement. I pay , you give me data.. I don't pay you give me nothing. Please sort this thing out. It's ruining my credit score. Ref: BA115771365 ID Number: 930209 5467 081
0 replies
22 months ago
Close that account and update my credit profile
Hi What's the point of paying my debts if you not gonna update my profile. ? What is going on between you and TSL legal cz it looks like someone is sleeping on duty between the two of you. I have sent you my proof of payment and a paid up letter but nothing has been done. This is infuriating cz I have settled this account long time ago but your legal team seem to be useless. Do your job and stop being lazy.
212 replies
22 months ago
Update my profile
Hi Why is so hard for you to update my credit profile on credit bureaus institutions? I have settled all my accounts and I got a paid up letter but you're still failing to do one little thing for me so that I can move on with my life. Please do your job I have paid my debts.
212 replies
23 months ago
Update my details
Hi Why are you not updating my profile on credit bureaus because I have settled my account.
106 replies
23 months ago
Update my profile please
Hi Can you please update my profile on credit bureaus. I have settled all my accounts but it still says I'm owing. The account number is I8407450. This thing is ruining my credit score. Please I want to do other things but I can't because of poor credit yet I settled everything.
106 replies
23 months ago
Update my profile.
Hi Why are you not updating my profile on credit bureaus? That credit is affecting my credit score and you said it doesn't. Close that account and update my sfuff. I no longer owe you.
0 replies
24 months ago
Poor customer service
Hi Guys answer your phones. We can not settle accounts and not get hold of you if we enquire about something.
0 replies
24 months ago
Poor customer care
Hi You need to up your game when it comes to customerservices . We are phoning with money but agents are always unavailable. My reference is VOD706085. I need a feedback cz I have paid my account.
0 replies
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