KS
Kenneth S
Active since Jul 2021
12
Reviews
0
Industries
Reviews
12 reviews31 months ago
Service manager says doing favour when I have warranty
Joch the service manager had no way how to speak to a customer there no such thing as his doing us favour that's what he tells me cause I told him off he treattened me he will make sure he drops my warranty cause I told him there's no such thing as favour when I paid my money,his saying his the manganer n ford will listen to him ,as a manager he has no customer service my van was there for 3 days just to do brakes then to hear that I mustn't complain cause his doing me a favour
0 replies
34 months ago
waist of time people
was in hospital in January i had to pay cash and claim the money back for Sizwe its gone months now no reply to my emails when i call they say someone will contact me but no1 has ever since they are a waist of time company
60 replies
39 months ago
bad service don't trust heat tech
my geyser bust i called the call centre and the guy told me 24/48 hour to get the team out there so i told him i cant wait so long with no water if i buy a new geyser will i be refunded or get a new 1 he said yes long as it still under warranty so i bought a new1 same make as the old paid cash cause i cant wait so long with no water now when im calling to get my money back or the geyser replaced they tell me i must go put my old 1 back and before they pay me back if i new i was going to be made a stupid i shud have never bought the same geyser heat tech just lied to me to buy the same geyser for they geyser cant last please guys dont buy heat tech cause they lie and cant keep up to they words
0 replies
39 months ago
taking money from people easy paying back hard
i have a taxi which got smashed the drivers licence expired last year which he applied for new card his driving with a temp licence which he got from licence office now that he meet an accident they don't want to pay saying his not licenced and i sent them the proof when he applied and is still waiting but my claim was rejected saying his not licenced and i must take it up with the licence office why so long he is waiting they cant pay for damages
0 replies
43 months ago
poor service
my rent was due on the 1st and it fell on the weekend i called the landlord to say it never go out cause of the weekend but monday moring it will clear he didnt tell me to call the c agent Monday afternoon the agent sends a mail that if i don't pay late fees ill be handed over n black listed i explained to her what happened and its the 1st time this happened for 1 day late she charged me R700 they called me from wats up call and charging me for that so unprofessional keep phoning and treating me if i don't pay the 1 day late fee they handing me over to be black listed they cant give a brake nothing
0 replies
49 months ago
Don't trust them,they will tell you everything just to take your money but time to pay look for everything not pay
i have been paying for extra cover for electric damages for my machines not 1 pc board has a problem and outsource refuse to pay, Dawie Rabie from outsurance says that pc boards is wear and tear part,cause they dont want to pay or fix my machine they trying to bluff me i have asked so many people if that's true they saying they do no what his talking cause the pc board don't move so how can it be a wear n tear part , guy please don't use outsurance they will just take your money and bluff you when time come to fix or pay they look for every excuse not to pay i have prof for my statement that im posting on email that they claim pc board is a wear n tear don't trust them
148 replies
49 months ago
don't trust outsurance all promises just so you take they policy
very bad service was paying all this month just to find out that cause not that i have a problem with my machine they tell me that old age pc board 1st time in my life i heard that so why didn't outsurance tell me that when they insurance the machine and made me take extra covers for electric faults ,its all about taking the money and dont want to pay out claims
148 replies
50 months ago
Disgusting
I bought a car from them when I left the car sales it picked up a fault same time took it back they said dnt worry will fix it the booked the car in for repair n wen the car was fixed nva pay for if when I called they said I MST pay and will refund me I have all this on mail bt up till today , I haven't got my money every time I call the manager says working on it but it's lies cause about 2 months to work on it that's lies
0 replies
51 months ago
yes
bad service from the advisor Zanele Nhleko and her attitude very unprofessional ,i had to calling her everyday for the past 7 working days and massaging her but i was ignored and when i did get a reply it was will get back by the end of the day still waiting for report and when she did get the report her reply is cant be replaced cause of age
127 replies
52 months ago
bad after service
i purchased a eco printer in November paid cash for the machine from day 1 iv been having problems with the machine keep calling them for help they sent a guy to check it he came did a report and nothing happened i was told they ordered the part now the machine is not working at all from last week i am calling and speaking to them they asked me to send emails and to try this and that on the machine but no1 has come to check the machine noting that the machine is faulty i will never advise anyone to buy a machine from them the after service is at most bad end off the day my money is gone and they are happy i am crying just for them to fix they machine
159 replies
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