ZM
Zandile M
Active since Jul 2021
15
Reviews
0
Industries
Reviews
15 reviews4 months ago
MTN MOMO IS A **** . BECAREFUL FROM TAKING MONEY FROM MTN MOMO.THEY WILL KEEP YOU ON THE PHONE FOR MORE THAN 4 HOURS WITHOUT RESOLVING YOUR CASE AND TELL YOU YOUR CASE IS NOT SPECIAL. THEY ARE BUSY!
MTN MOMO IS THE WORST SERVICE EVER. THEY APROVED A LOAN FOR ME AND PAID INTO FACILITY THAT THEY DONT HAVE. 5DAYS AGO. A DAY LATER AFTER KREPIN ME ON THE LINE WITH SUPERVISORS OF THE CALL CENTRE WHO HAD TO BE DRAGGED TO COME AND ATTEND TO MY CASE ON THE PHONE BCZ I WAS TOLD THERE WAS ONLY ONE SUPERVISOR ON THE FLOOR AND IS ON A CALL, I WAS PLACED ON HOLD FOR MORE THAN 3 HOURS BY MTN. EVENTUALLY SOME NJABULO PERSON CAME AND SAID WE WILL REVERSE AND REPAY BACK SO YOU CAN GET THE MONEY INTO YOUR BANK ACCOUNT. WHEN I ASKED FOR THEIR SURNAMES, THE MMANAGGER OF THAT SECTION SAID I MUST NOT BE GIVEN THE SURNAME. THAT MANAGER WAS MOLEFE. HORRIBLE SERVICE. ITS 5 DAYS LATER AND THEY STILL HAVE NOT PAID ME BUT GUESS WHAT, THEY ARE ALREADY REMINDING ME OF THE DEBT OF THE MONEY I NEVER RECEIVED. MTN MOMO IS A BIG ****. TOTALLY UNPROFESSIONAL. THEY TOLD ME MY CASE WAS NOT SPECIAL. THEY HAVE OTHER CLIENTS ON THE LINE AND MY CASE WILL BE TESSOLVED MACIMU WITHIN 48 HOURS. ITS MORE 72 HOURS LATER. MTN HAS A DEBT AGAINST MY NAE FOR MONEY THEY NEVER GAVE ME. BE CAREFUL.
0 replies
6 months ago
Kellogs Noodles packed without spices inside
I buy Noodles from Kelloggs Noodles in bulk bcz my son is Autistic and can't do without them. To my disappointment, the last batch had no spices inside and I had no plan B. I'm very dissatisfied and disappointed in Kelloggs SA.
0 replies
6 months ago
My funeral policy has been canceled after I made a payment. I haven't received any feedback after sending proof to Hollard. This is a 10 year old funeral policy!
I have a Funeral policy with Hollard that I've had with them for more than 10 years. I'm not sure now if this policy gets canceled because it's too old or what, I made a payment on their system, the system rejected but wrote due date was the 1st of October. That comforted me. Made a payment at 7:345am and received a massage that my policy has stopped. My loyalty to Hollard seems to mean nothing at this point because I phoned in, was given a turnaround time of 48 hours but I havet heard anything from them. I asked for a working whassup number s I can foward proof of payment but that number given , their robot just sends you back to the Call centre. I sent them proof of payment. I also have screen shots of their system refusing me to make a payment on the 30th of September and feedback from their system. I'm very frustrated and disappointed at this time again!
159 replies
8 months ago
Thank you KFC BEDFORD CENTRE for your loyalty to your customers.
I have always been happy with Bedford Centre , KFC until they changed stuff and onetime I was told they ran ou no salt for my meat and chips, and the pieces were so small like a baby chicken pieces. I spoke to the teamleader and wrote na email to KFC to express how unhappy I was. The response to was very fast and MY CONCERN WAS ACKNOWLEDGED. I WAS ALSO OFFERED A FREE MEAL OF SAME AMOUNT I HAD SPENT. THANK YOU KFC BEDFORD CENTRE FOR BEING LOYAL TO YOUR REGULAR CUSTOMERS & CUSTOMERS.
0 replies
23 months ago
CHARGED FOR A KFC MEAL VIA UBEREATS, THAT WAS NOT DELIVERED
I am charged a R59 of a KFC MEAL THAT I NEVER RECIEVED. IM UPSET! This meal was supposedly delivered in December 2022, charge went off from my Capitec account on the 24th of May 2024. Email received also confirms, order not delivered. But you took my money I want it!
0 replies
23 months ago
CHARGED FOR KFC ORDER THAT WAS NOT RECEIVED
I am charged a R59 of a KFC MEAL THAT I NEVER RECIEVED. IM UPSET! This meal was supposedly delivered in December 2022, charge went off from my Capitec account on the 24th of May 2024. Email received also confirms, order not delivered. But you took my money I want it!
0 replies
31 months ago
2 months lapse of an 8 year old funeral without any communication
Hollard has decided to cancel my 8 year funeral policy without communicating with me. I have sent them an equiry email, no response yet. The calling SMS says I'm behind with 2 months , but their terms and conditions are 3 months before it lapse. This is the second time Hollard does this to me . Communication is 0 percent from their side . I only hear from Hollard when they are selling and those selling when you ask them about your policies they will tell you they can't view existing policies . Om very disappointed and waiting for a call back if I ver will get one.
131 replies
46 months ago
Policy lapses after 2 months and not 3 as per terms and conditions and no communication
I received an sms saying my policy has stopped because there is 2 months that is skipped . No communication at all. I have had this policy and other policies with Hollard for more than 10 years. I made arrangements with Hollard. I was told it's 3 months and not 2 months for the policy to lapse.
134 replies
50 months ago
JHB mantainance court not paying money dues for the kids
They are not bothered about the well being of the children. They took a lumpsum from the father's account for the kids and placed it into a court's account. They said it's better this way because if they give it to the Mom's, moms misuse the money, so they are suppose to pay it monthly into my account. Every month is a struggle. This month, it had not been paid into my account. I've spoken to clerks, supervisor and a court manager, no one is giving me an answer of why the money is not being paid. I'm very disappointed with the system that clearly shows, they don't care about the children. They might aswel close down that department of mantainance. It's hell, going through it, one needs councelling. It's hell getting the money that you are entitled to. It's not sassa grant. But it looks like it's treated like one. Even the father was never that bad like them when it came to being efficient.
0 replies
53 months ago
Poor customer service, difficult to claim. No feedback.
I'm struggling to get any feed back with the claim I made for a funeral cover. This is the second time I'm having difficulties with Hollard when it's time to claim. No one has contacted me. I have phoned the CAll centre atleast 3 times. No acknowledgement that the claim was received, Call Centre says, they received it by its not captured yet. And yet they ask you when is the funeral on the form. I am very disappointed, once again. No one seems to be bothered. I sent an email to the complaints department, response is, it might take up to 5 working days for them to respond to me. WOW!!!!! It's strange how I made 2 payments To the existing policies yesterday and got acknowledgement immediately but when it's paying time, there is nothing like that.
106 replies
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5 Star
2 (13.333333333333334%)
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0 (0%)
3 Star
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2 Star
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1 Star
13 (86.66666666666667%)