Active since Jul 2021
Since Thursday morning I have been waiting for vehicle, been told 48hours, now I must sit around and wait and can't plan anything because I must wait, but you dont have to wait and sit around for monthly premium.
On Friday two online transactions did not go through, still today money has not been reversed.
Thabang and Joalane gave me good service over the phone and helped me promptly
I was charged a yearly subscription but I am recieving 1 month
I phoned twice to request a settlement amount, I am still waiting... Seems like you want to keep people paying interest on accounts to generate more income as you can't give me a settlement amount in an email.
When you phone in they answer once but never again and it is just to get some information regarding decoder set up.
Just would like to know if you can add a call me back service
Thank you Candy for the wonderful service and guidance provided when I phoned in for assistance
Vehicle engine light came on, took it into a RMI Approved workshop. Claim was rejected, tried to phone to understand why, waited then somebody answered and then referred to another section and just waited and waited.
I did not understand how to use my wallet and book flight, used their WhatsApp link and the person helping me guided me step by step to complete everything. Good service received, I applaud the team for the excellent service.
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