TH
Tamryn H
Active since Jul 2021
24
Reviews
0
Industries
Reviews
24 reviews2 months ago
UPDATE CREDIT RECORDS!!
Dear FNB Please update my credit profile with payments made and accounts closed. Just as quick as you report overdue accounts, you can update the system. Accounts: 1008965684 - closed July 25 1008965684 - closed Oct 25 1008965684 - closed Dec 25 - pass the 30day mark This totals R16385 on my profile which affects my affordability.
56 replies
2 months ago
NEDBANK CONTACT CENTRE WITH NO CONTACT
i HAVE BEEN TRYING TO GET THROUGH TO NEDBANK VIA PHONE AND HAVE BEEN HOLDING FOR 20 MINUTES. I WANT TO UPDATE MY BANKING DTEIALS AND ALSO FIND OUT WHY I AM NOT GETTING STATEMENTS FOR MY CREDIT CARD
0 replies
2 months ago
AUTOMATED TRANSFERS FOR BANK CHARGES SUCKS
First of all I don't agree with your automated system of transferring monies from ones debit card to ones credit card because its over the limit, despite paying the monthly installment. I have a black suite account Apperently for the more benefits you get, but a Credit card with a limit of R750 , yes R750 which you refuse to increase, no matter how many times I try, and banking fees which total 536. Its over the limit because of your banking feeI just moved my salary back to Discovery and already you are reminding me why i left in the first place. If the only benefit is priority boarding then it surely not worth paying the fees, what even is Vitality money that I pay 101 for? I already have vitality with my medical aid, seems like I am paying for all these so called benefits I don't see happening, yet Discovery promises you a bed full of roses. Discovery is literally taking the bread from once mouth to feed themselves!
224 replies
4 months ago
Transaction Verification Sucks!
Whilst i understand the reasoning behind it and trying to protect the consumer, you really need to think of another way verifying purchases. So many times i have been needing to use my card online, or in store and it gets declined as the purcashe needs to be verified online. Some people dont just inline shopping or needing to pit in petrol between 9 amd 5. I am so over it and will closing my account as i cannot have a card i cannot rely on when i neednit most
53 replies
4 months ago
No card after 2 months
I opened a Credit card almost 2 month ago. I received 1x Amex Card, however on my App there were 2x Amex card as well as a Mastercard loaded. I cancelled the one Amex card and to date have not received a Mastercard despite following up numerous times. I can only see the cards on my app but not the account and transactions that goes off. I cannot access any statements as none is available, yet there is money deducted but I don't know for what. I am tired of following up on this!! I will have to close this account as fast as I opened it as the service is terrible
0 replies
4 months ago
Duplicate Tramsactions and missing money
Theres duplicate transactions on my credit card amouting to more then 5k which pits my account in a minus. I transffered 17k into my card yesterday, where my balance is only 12k, yet only 6k was available. Where did the other money go? I need this recified asap. Your secure chat is useless!! This reminds me why I left Fnb in the first place, maybe its time to move again!
106 replies
5 months ago
HOW CAN WE NOT HELP YOU SHOULD FNB SAY
So much for how can we help you. Recently complained about FNB not offering financial products to me. If they do, it R7000 at most for 6 months at 30% interest rate. In some instances I take it and come month end I pay it in full again- this apparently hurts my credit profile which means they cannot offer me anything. Tried for a credit card increase, nope cannot get. Yet I went to Nedbank and they gave me a credit card of 27k checking the same credit bureau that FNB does. So safe to say that I will close of my CC with FNB as clearly I don't need extra products from them. I qualify to upgrade to Private clients, but why must I pay R500 in banking fees for something that does not benefit me. Even went into the branch to speak to a consultant to do a manual application and explain all the expenses and income as your automated system is not a true reflection of my expenses. Another issue I have is that since pay day 24th October to date I have transferred 30k into my credit card, they debited R760 for the credit card payment which I reversed because I already transferred, now you want to send me messages that my limit is exceeded and I must pay the R760. I moved away before because you were not accommodating, nothing is stopping me to do this again.
71 replies
6 months ago
RCS COMMUNICATION SUCKS
RCS, you need to up your game with communication. Tried to use my card for fuel this morning only to be declined and be embarrsed when my account is fully paid up to date. I called the call centre and was informed I have a old card, I need to go get a new one. Your cards does not have expiry dates so I would not have known that, you cannot send a message on the day that I queried this. At least let a person know before hand.
106 replies
6 months ago
N1 CITY BRANC MANAGER - DESERVES 5 STARS
FNB N1 CITY branch manager, Deon, deserves the manager of the year award. The way he goes the extra mile to sort out a query is showing that he truly lives the value of FNB's slogan- "How can we help", I cannot always say this for the rest, but I sure give credit, where credit is due. Well don Deon for soreting out my refund
53 replies
6 months ago
CREDIT CARD APPLICATION TURN AROUND TIME VERY SLOW
I am getting really discouraged by Nedbank and the lack of assistance. I app**** for a credit card on Monday 6th October, after a back and forth with requesting documents, I finally was given an offer. I logged into the app and it gave me an error to accept the offer. I then called the call center to which I was assist, received the contract and was told to sign and send back which I did immediately. My app still does not work and no word back as to what is happening since I sent the signed contract back to the consultant that assisted me. How long does it take to get feedback or to finalize an application?
0 replies
Review Distribution
5 Star
3 (12.5%)
4 Star
0 (0%)
3 Star
1 (4.166666666666667%)
2 Star
3 (12.5%)
1 Star
17 (70.83333333333333%)