Active since Jul 2021
I bought an Ebdlo bed last year at ok furniture but 6 months in the mattress is sinking in and losing its firmness. I tried complaining and I was told to send pictures. The bravo group decline my complain stating that everything is still fine. I'm disappointed with the quality and customer care. Selling bad quality and not owning up to their mistakes.
Terrible service from adidas. Bought sneakers in February and the size was wrong. Initiated a return since February and we are in the month of May now since I waited for the courier to collect the items. I called the customer more than 5 times form February and they just make empty promises.
Worst service ever, forever no connection or slow speed, worse customer service I don't recommend
Bought a washing machine online 6 days ago and still not delivered. They can't trace my order or know what's happening. Terrible customer service ever they can't help the clients
Worst service ever !slow speed that buffers every time you will always call the customer care and they will always say that your matter is being attended while nothing is done
Payed for the installation still waiting, tried calling them
I bought an item online in September last year me it was not delivered. I asked for my refund and they said it's on process. I've been waiting for my money since last year September and I sent so many emails and calls and still nothing
Bought boots online they didn't deliver and promised me a refund but nothing happened and it's more than 2 months now. They don't answer calls or emails.
I was scammed R30 000 from my fnb account. It was on the 8th of May 2021 when I couldn't access my funds using the Fnb app n went to enquire on the matter on the 11th of May 2021 at fnb tokai branch and that's when I found out that 2 transitions to the value of R29482.33 was made which I didn't approve. My card was cancelled and i was made to open a case with fraud department. I followed on my case since then but was not be able to reach the fraud department of which I called everyday but couldn't get through to them. It was then when I decided to go to the branch again to enquire on my case on the 29th of June and that's when i came to find out that I was send a letter which state that I was not liable to get my money back. I'm not happy with the outcome because those findings from fraud department are not true. I did not receice any otp pin on my phone to approve the transaction. On the statement it shows that that a foreign transaction on that day was declined 7 times and still didn't receive any messaage to indicate or warn me.The investigators must provide me with all that proof of the GPS n device which made the transactions because I believe that your security was compromised and I'm the one who takes the blame. I have been a loyal customer of fnb for many years because i believed that my money was safe there. I since opened a case with the saps.
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