WC
Whaidunisa C
Active since Oct 2009
77
Reviews
0
Industries
Reviews
77 reviews1 month ago
No service just attitude
Bought a couch on Friday that passed it is a full week and us having to chase Mr Price to find out what’s going on. This is unacceptable as we just need to know when delivery will be so we can plan as we do work for a living instead you get attitude from agents. No customer service and delayed responses like it’s a hand out.
53 replies
2 months ago
I don’t want the MTN service
I cannot keep trying to cancel my acct. I called and even went into a shop and I’m still being debited so if MTN doesn’t want to cancel then il go to the bank and cancel my debit. This is not okay and it’s *******.
0 replies
2 months ago
No service
I want my voucher, it’s a gift hole 2 months later and I’m still waiting or should the ombudsman get involved ?
56 replies
2 months ago
Service in non existent
Tried to make a payment arrangement and getting no where. Been on hold since 8 , transferred multiple times but meant to pay
0 replies
2 months ago
Theft
I want my voucher or points back , it’s been 2 months since the voucher was purchased but i didn’t receive it yet.
224 replies
3 months ago
Bad service
I purchased a R1000 voucher a month ago and I been calling cause I never received it from the audacious rewards program but my points were taken, I even spoke to someone that said it wil take 24 to 48 hours but still nothing. That’s daylight theft cause you took something for something in return but as a client I never got what was promised. I need my voucher and I need it asap.
56 replies
3 months ago
Daylight theft
2 months later no refund and no feedback. I am now looking into going to the ombud as I am getting no where and my money isn’t returned back either
0 replies
3 months ago
Canawalk staff are entitlement
I booked a root touch up appointment on the 14th of December while in store straight after completing a wash and blowout. The appointment was around other appointments which I had to move including having ti make arrangements for work as I would have needed to leave earlier. I made the appointment and did all the changes to Accomodate the time given by Sorbet. On the 23rd I get to Sorbet 15 min earlier for my appointment , the reception was lovely said I should sit and il be attended to then the hairstylist comes through with a towel in her hair and o greeted and waited assuming she will be sorting me out shortly. I started speaking to her as she undid her towel saying what I was there for to which she responded that she is going to do her own hair. I still thought she will probably put in the colour into mine and then do hers but upon asking her she said that she won’t as she is busy and I have no appointment, took the brushes and hairdryer and walked of to the other end. By this tim it was already 8 and my app should have started, i had to then get the receptionist involved then the manager was called as she was not in store and it was a back and forth till 8:30 due to the stylist refusal. I’m a client of Sorbet and to have to have witnessed the argument over sorting out a client to getting the stylist forced into doing what she is actually paid for is pathetic in my opinion. My husband and I would use sorbet and recently he has changed and pea not use them at all and I still use them every now and again. It is always a hassle with Sorbet, ther is no customer service from certain people even though we paying for the service. The dye was rushed and the whole experience was then put in Fast forward at my expense only because the the****** didn’t do what she was supposed to do when she was meant to. Sorbet neeeds to train their staff cause customers are leaving due ti the putrid service being given aswell as the way the****** treat customers even though we paying.
0 replies
3 months ago
Customer service is non existent at Takealot
Still no response or refund for Khanyisile, all I get are promises and scripted responses. My money was taken, only a portion of my order was delivered and now a month later I’m still waiting on a refund cause they clearly can’t send me the items due to stock. So I paid over 1k and they took the money but now I’m sitting with nothing and they collecting interest. Really pathetic service with no ownership or resolutions.
0 replies
3 months ago
Compensation
I am at a point where I am moving policies due to the incompetence with Old Mutual and the lack of urgency. For a financial institution it’s weird how they themselves cannot follow instructions knowing full well we all work on budgets. I have no more investment’s or retirement policies with Old Mutual as they have been moved to discover but again I was debited…. Like seriously… how hard is it or does Old Mutual stop hiring competent people?
56 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
11 (14.285714285714286%)
1 Star
66 (85.71428571428571%)