RS
Ryan S
Active since Aug 2021
9
Reviews
0
Industries
Reviews
9 reviews7 months ago
Heartfelt Thanks to the Urology Hospital Team for Exceptional Care
The Urology Hospital delivers truly top class service with staff who are extremely helpful and caring. A special thank you to Desiree January for her flawless service and for keeping me updated from start to finish, she made the entire process so much easier. I would also like to take a moment to remember and thank the late Shawn de Bruyn, who sadly passed away shortly after my care. His kindness and dedication will not be forgotten. Finally, my deepest gratitude goes to Dr. J.E. Coetzee Lance and his professional team. His care was absolutely world class, and he truly lives up to his outstanding reputation. You will not find better. I highly recommend the Urology Hospital to anyone in need of expert, compassionate care.
0 replies
7 months ago
Hot Chocolate Disaster, Cold Customer Service: My Car Damaged, No Accountability
I am extremely disappointed with my recent experience at McDonald’s. A staff member accidentally dropped two large cups of hot chocolate in my car, causing significant liquid damage. I reported the incident to the manager, but I was met with a cold shoulder. Although the manager did replace one hot chocolate and a cheeseburger and fries (which I never received initially), she ignored my question about who would cover the cleaning costs for my car. I contacted McDonald’s head office, but my case was closed without resolution, and I received no formal feedback. A few days later, the manager called me repeatedly from her private number, asking why I reopened the case. When I explained that it wasn’t resolved because my car still needs professional cleaning, she was rude and unprofessional. To make matters worse, she sent me a message at 11 PM on a Friday night, completely disregarding my personal time, asking for the invoice, which I have not provided, as this was McDonald’s responsibility. This experience was extremely frustrating, and the handling of the incident has been unprofessional and dismissive. I expected better from a company of McDonald’s reputation.
0 replies
7 months ago
Poor Service and No Resolution from Head Office
I ordered a pizza on 2 August 2025, specifically requesting no onions. When it arrived, it was swimming in onions, and I had to throw away most of the toppings. I didn’t immediately complain, but after seeing another customer’s post online about their Debonairs pizza, I decided to raise the issue. I contacted Debonairs on Facebook on 26 August and was given a case number. On 30 August, I followed up and was told “the team will be notified.” On 3 September, I followed up again and received the same response “the team will be notified.” It is now 4 September 2025 at 16:30, and I am still waiting for a call. I am not holding the store responsible, this is clearly a failure on Debonairs Head Office, who seem unwilling or unable to resolve a simple matter. After years of supporting the brand, I now feel like just another number in their system. It is very clear that Debonairs does not value its customers or their loyalty.
0 replies
26 months ago
Complaint Regarding Recent Debonairs Pizza Order
Dear Debonairs Pizza Customer Service Team, I am writing to express my extreme dissatisfaction with the service I received during my recent pizza order from your Vryburg branch, in line with your slogan "Try something amazing." Unfortunately, my experience fell far short of amazing. On Friday, February 23rd, I placed an order for a pizza with your establishment. Despite your estimated delivery time, my pizza arrived a staggering 1 hour and 30 minutes late. To add insult to injury, the delivery driver was incredibly rude upon arrival. Furthermore, when I finally received my order, the pizza was not only late but also cold and soggy, rendering it practically inedible. Since then, I have been diligently reaching out to your customer service team daily, expressing my concerns and seeking resolution. However, the responses I have received have been nothing short of disappointing. Each time, I am told that your team will contact me, yet I have not received any meaningful follow-up. It is disheartening to experience such poor customer service from a company that prides itself on providing quality products and excellent service. As a loyal customer, I expected better treatment and a more satisfactory resolution to my issue. I urge your team to take immediate action to address the shortcomings in your service and to ensure that similar incidents do not occur in the future. Additionally, I would appreciate it if you could provide me with a direct point of contact or escalate my complaint to someone who can offer a timely and effective resolution. Please find the necessary details of my order and the Vryburg branch for your reference. I trust that you will take this matter seriously and make the necessary improvements to uphold the reputation of your brand. Thank you for your attention to this matter. I look forward to a swift and satisfactory resolution. Sincerely, Ryan Smith
0 replies
26 months ago
Quality Concerns Regarding FATTIS and MONIS Penne Pasta
Dear Tiger Brands Customer Service & PicknPay I hope this message finds you well. I am writing to bring to your attention a concerning issue regarding the quality of the FATTIS and MONIS Penne pasta, a product under your brand, which I recently purchased. On February 8, 2024, I purchased FATTIS and MONIS Penne pasta from a Pick n Pay store located in Vryburg. I had high expectations for the product, but upon cooking the pasta, it disintegrated into small pieces, rendering it unfit for consumption. Believing it to be an isolated incident, I returned to the store to purchase another bag of the same brand, only to encounter the same disappointing outcome. The inconvenience of having to make an additional trip to the store and the frustration of experiencing the same issue twice were exacerbated by the fact that I reside approximately 20 minutes away from town on a farm. This resulted in not only wasted time but also increased fuel expenses. In order to resolve the issue, I opted for a different brand of pasta, Spar, which thankfully met the expected quality standards. However, the dissatisfaction caused by the FATTIS and MONIS Penne pasta persists. While I appreciate the compensation provided by Pick n Pay, the issue at hand extends beyond mere inconvenience. As a consumer, I expect products bearing the Tiger Brands name to meet the highest quality standards. I kindly urge Tiger Brands to investigate the quality control processes associated with the production of FATTIS and MONIS Penne pasta. It is imperative that steps are taken to rectify this issue and prevent similar incidents from occurring in the future. Thank you for your attention to this matter. I look forward to your prompt response and actions taken to address this concern. Sincerely, Ryan
56 replies
26 months ago
Quality Concerns Regarding FATTIS and MONIS Penne Pasta
Dear Tiger Brands Customer Service, I hope this message finds you well. I am writing to bring to your attention a concerning issue regarding the quality of the FATTIS and MONIS Penne pasta, a product under your brand, which I recently purchased. On February 8, 2024, I purchased FATTIS and MONIS Penne pasta from a Pick n Pay store located in Vryburg. I had high expectations for the product, but upon cooking the pasta, it disintegrated into small pieces, rendering it unfit for consumption. Believing it to be an isolated incident, I returned to the store to purchase another bag of the same brand, only to encounter the same disappointing outcome. The inconvenience of having to make an additional trip to the store and the frustration of experiencing the same issue twice were exacerbated by the fact that I reside approximately 20 minutes away from town on a farm. This resulted in not only wasted time but also increased fuel expenses. In order to resolve the issue, I opted for a different brand of pasta, Spar, which thankfully met the expected quality standards. However, the dissatisfaction caused by the FATTIS and MONIS Penne pasta persists. While I appreciate the compensation provided by Pick n Pay, the issue at hand extends beyond mere inconvenience. As a consumer, I expect products bearing the Tiger Brands name to meet the highest quality standards. I kindly urge Tiger Brands to investigate the quality control processes associated with the production of FATTIS and MONIS Penne pasta. It is imperative that steps are taken to rectify this issue and prevent similar incidents from occurring in the future. Thank you for your attention to this matter. I look forward to your prompt response and actions taken to address this concern. Sincerely, Ryan
0 replies
36 months ago
Vodacom One number
Dear Sir/Madam, I hope this letter finds you in good health. I am writing to address a persistent issue that I have been facing with the one-number ESIM service of my Apple Watch for the past few weeks. As a customer of Vodacom, I have been paying for this service regularly. However, the recent inconveniences have left me disappointed and frustrated. Despite my numerous attempts to seek assistance from your agents, none of them have been able to resolve the issue. As a result, I am paying for a service that I cannot use. I would like to request that Vodacom credits my account for the period during which the service was not operational and offers a solution to ensure that the service continues to function properly in the future. I am disappointed that I have not been provided with the level of support that I would expect from a reputable company that puts its customers first. If this issue persists, I will have no choice but to escalate my concerns to the relevant authorities. As I am sure you can understand, the level of service you provide impacts my decision to continue doing business with you and recommend your services to others. I hope to hear from you soon on how you plan to resolve this issue. Sincerely, Ryan Smith
212 replies
42 months ago
Happy kitty
Great service from Gershwin, he understood all my needs and explained everything to me in a great manner highly recommended.
133 replies
57 months ago
Dates Amendment
Im not happy with vodacom. I get a sms saying I can upgrade 20/12/2021 and when I call the robot tell me I can upgrade 1/12/2021. But agents tell me I can only upgrade 22 October 2022. I have black and white writing from vodacom. But they don’t accept it.
212 replies
Review Distribution
5 Star
2 (22.22222222222222%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (77.77777777777777%)