TB
tony B
Active since Sep 2021
48
Reviews
0
Industries
Reviews
48 reviews1 month ago
Client complaint
I sent in a client complaint to Simba on the 4th March 2026 Ref P000012603060086 tell then I bought the string of Nik a Naks and when eating them the 2 out of 5 packets where so hard and that's when I contacted them. They requested screen spot of the back of the packet which I did but it was not clear and checking quiet a few times but could not see a BB date plus they all requested all my personal info which I also supp****. I was told to keep the open and closed packets for then to collect. I then received an email on the 15th March 2026 Ref 2603060086 stating that they have looked into this matter and tested the product and could not find anything worry with the product and that they issued me with a voucher on the 10th March 2026 which I did not received. The problem I have with this is that how can you test a product if you have not collected the items in question. Checking products in the factory do not have the same sell by date all the time and there is no BB date on the packets that I can see. This to me is telling a consumer to take to or leave it which is not fair on myself and other client.
0 replies
2 months ago
unhappy client
I have spent over 3 hours trying to get my cell set up to the PHP exercise program. i was sent all the steps on how to do which i followed and was then told be a whatsapp agent Onele that they can see i am connected but would need to put me through to a Vitality Agent which then asked so many more question take photo shoot of this and that and send to them that's when i said i had had enough as this was ridiculous as i was then going to be transfer the Discovery Health by this time i had had enough and left the conversation. Why do i have to be on the app and whatsapp for over 3 hour to download and app
106 replies
3 months ago
Not Happy with Discovery Health Service
For the past 2 weeks or longer I have been trying to get info on my Classic Smart Plan as well as PHF and all I get is references numbers stating I'll get a call back within 2 working days and I have spent 45 minutes on the cell phone to Discovery trying to get help and was put on hold after sending the consultant screen shoots via email of that I am trying to find out with on offer to call me back as she need to ask for advice by this time I had run out of airtime. Yesterday being the 26.01.2026 I got a call from a consultant and told her I was in a shopping centre and could she call me back in the afternoon. Well I am still waiting for her call as well. Is this truly the way Discovery Health treat all their client but are quick to take there debit order monthly
112 replies
4 months ago
Competition Complaint
Good day. I bought the 850gr Parmalat Cheddar Cheese at Checker Ridgeview Wilro Park Gauteng on the 28.11.25 and entered the competition. On Sunday the 21.12.2025 I bought my second 850gr Parmalet Cheddar Cheese at the same shop and when entering it says I am not successful as I have already enter and the slip is invalided. I have phone the store with no help and I have phoned the customer care line number on the label and they will pass my query on to the right department. As the competition end the 31st December 2025 I would like to enter my slip or hear from someone as to why this is happening. If this does not happen before closing date you will have a very upset client and I will take the matter further as I have all info on my cell.
0 replies
4 months ago
Disgusted with DSTV
I am DISGUSTED in the way DSTV handle clients. they are Discontinuing 10 or more channels as of the 31st December 2025 with NO consecration to clients paying for a package they signed up for or compensating for what they take away. I am on Compact Plus and all 10 channels that I watch are been switched off but I still have to pay the Compact Plus price. If I step down to Family for less monthly I loss even more channels. All you are offering us now is Home improvement, House buying, Travel Cooking channels, change English speaking movies into an African language etc. Does DSTV think this is fair on your clients. We all know DSTV is losing clients to Streaming BUT some clients cant afford WIFI so DON'T punish us. If this is what DSTV is doing then you NEED to urgently look at your pricing on all your packages and DO A Costing DISCOUNTING to be fair to all. I will be totally surprised id DSTV reply to this email.
0 replies
5 months ago
PEP CLOTHING WESTGATE VERY GOOD SERVICE
i walked into PEP clothing Westgate Roodepoort for the first time looking for white Takkies R79.99. i had been to 2 other store looking for them as well. I give all the staff that helped me a big thank you. as they where so helpful and went the extra mile to help me where as the other 2 PEP did not take the time to help me. I'd like to give a very big thank you to all the staff in this shop. the sales lady saw i was walking with a walking stick and i mentioned to her that i was unable to stand in the long queue and she politely said mama come with me. She took me to the front of the queue to be help which i appreciated s a 80 year young lady. i will definitely be going back to shop as i felt they treated me with respect. so i give all staff a big THANK YOU AND KEEP UP THE WONDERFUL SERVICE.
0 replies
5 months ago
PnP clothing Ridgeview Refund
I bought an item at pnp clothing Ridgeview on the 28th oct and returned it on the 30th oct. i have spent the whole of today trying to get my refund and further instalments cancelled. it is now 5 working days and i still have not received the refund. i have spoken to the Bot and well as emailing various departments including a lady by the name of Jade Bender but still this matter is not sorted. i would like this matter sorted ASAP as i have been messed around long enough. the pnp ridgeview is also wait feed back to no avail.
0 replies
7 months ago
Unhappy client with help from Mometum in downloading app
It seems to me that Mometum are still giving me the run around.. when phoning in to join I was told by the consultant I will be covered from the first of the month and my dedit will go through on the 7th of each month as arranged. I now get an email from momentum saying the app can only be downloaded once the dedit has gone through. I would like to know when is my car covered from and is it to much to ask that Mometum pick up a phone and call a client. So if I can't download the app until the 7th and I get stuck on the side of the road I can't call momentum or use the Mometum Safety day's.app I am not impressed with Mometum at the moment
0 replies
7 months ago
downloading App
Appalled service at Momentum Ins in responding to clients problems taking so long. I have been wait almost 3 weeks for someone to help me. I got 2 email responses on Hello Peter after the first writing a review said looking into the problem . I have had so many missed calls from Momentum on my cell and if Momentum think I am SUPPER WOMEN to answers there calls in 3 seconds I'm NOT. when trying to call the number back it says incorrect number so please tell me what you intend doing about the problem or should I just go back to the Insurance company I was with. PLEASE Resolve this once and for all.
53 replies
7 months ago
app downloading problems
Signed up with Momentum Ins and having problem downloading the app still waiting a week later for them to help me after spending += an hour and a half on the phone with some lady who said she will get the support department to call me and help me. If I had the app Safedaz panic button app on my cell and had an accident I would be able to press it for help but I can't as I am having problems downloading the app
106 replies
Review Distribution
5 Star
1 (2.0833333333333335%)
4 Star
1 (2.0833333333333335%)
3 Star
2 (4.166666666666667%)
2 Star
17 (35.416666666666664%)
1 Star
27 (56.25%)