SS
Sharon S
Active since Sep 2021
8
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0
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Reviews
8 reviews10 months ago
Cartrack is a wate of time. Try anyone else but them
I have been with Cartrack for about a year. In April of this year I purchased a new vehicle and asked them to move my device onto the new vehicle. The cost was R870 spread over 3 months additional to my normal premium of 149. My car is without a device since the beginning of April. 2025. I keep getting calls abiug payments already made but no one has called regarding installation despite me repeatedly asking them to. I have been threatened with cancelation fees if I cancel even though I am paying for a service I am not receivibg and a device that has not been installed. Cartrack, let this serve as notice that I am canceling my service with you and if you try to charge me cancelation fees for a service that is not being rendered due to your incompetence I will approach the national consumer commission.
321 replies
12 months ago
Cartrack absolute incompetence
I recently contacted Cartrack to remove the tracking device form my old vehicle , which I had traded in , onto a new vehicle. At the initial point of contact I was assisted by a lady named Zandile April , who informed me that the cost attached to this service would be R870.00. After enquiring if it needed to be paid upfront, I was informed that it could be paid off in three instalments which would be debited every month. Later I the process I was called by another lady named Nelisiwe to schedule the deinstallation of the device. At no time was I advised by either Zandile or Nelisiwe that if I chose the 3 payment option that they would only be able to schedule the deinstallation after 3 months. Today I get a call from Cartrack and another female telling me that I need to do the payment up front. When I informed her that I had spoken to two other people who advised that I could do three installments, she then advised that they could only do the deinstallation after 3 months. Now I get sent a message via whatsapp asking when the first debit order should go off, to which I responded 25th of April and then lo and behold , they attempt a debit order on my account and then message to say it has failed and if they have to submit another debicheck request, they will charge me for it. Cartrack, what is going on with you? Do you have too many staff members that have nothing to do but create chaos and confusion? Are they all not on the same script? Perhaps some training is in order. I asked the thrid lady to find the call recordings to see that I was not informed of only have the deinstallation scheduled after three months due to me taking on the 3 month payment option. Someone who actually knows what is going on should call me as I am highly confused and highly irritated at that too. Maybe another service provider is in order as I was also advised by their Pinetown branch that payment arrangements could be made and yet again , no one advised that if Ic hose that route, then I would have to wait 3 months for this service. @Cartrack, stop trying to debit my account and charging me money for your incompetence. Call me 0670205264
58 replies
15 months ago
Rotten pet mince at Bluff Meats Pinetown
I have always purchased pet mince from bluff meats, from the Pinetown branch most often. At least the past 3 times i have purchased there the mince has been not just spoilt but rotten. I have had to throw it all away. The first 2 times i have given them the benefit of the doubt however since the 3rd time this has happened it must be deliberate. Now i know not everyone would care but i do as this is what i feed my babies and it could make them sick. If the meat is rotten please throw it away. Don't try to maximise your profits by poisoning our pets. It is already expensive and on top of that you want to sell spoilt meat? Catch a wake up bluff meats. You're an established name in the industry and should have higher standards. Would you eat something that was rotten? And im not talking to the servers as they do what they are told... I am speaking to owners and management. This is disgraceful. Perhaps the health department needs to pay your stores a visit.
53 replies
40 months ago
DSW incompetent as always
I have been trying to call dsw removal services for some time now with regards to two dogs that have been running over and killed on the Higginson Highway between Havenside and Bayview in Chatsworth Durban with the phone going unanswered repeatedly. The unfortunate animals are traffic hazard to motorists and also a distraction. Ethekwini Municipality never fails to disappoint with their non existent service delivery . And i suppose that now that we are entering the new years weekend all staff are in the holiday state of mind and really don't care about performing the duties they are being paid to do. If anyone has an alternate number or agency i can call to afford these animals some dignity in death and remove the traffic hazard please help by responding to this post .
0 replies
43 months ago
ABSA is a damn joke
I just received an sms stating that my online purchase was declined sue to insufficienr funds , however, i did not try to purchase anything. When trying to contact ABSA to query this , there is no answer on any of the lines , even the fraud helpline...their online banking chat is also a joke...why did i even bother ...rather just let rhw fraudsters steal what little i have ...
532 replies
45 months ago
NaTis online motor vehicle licence renewal - the joke is on us!
On the 8th of August I applied online to renew my car licence disc as it seemed a quicker and more convenient way to do it than standing in line at the licencing offices (hoping that we might make the cutoff). It was pretty simple, submit your info, do the payment, choose the courier service and voila , you're done. The website indicated that delivery would take 3 days and because I had submitted the application on a Wednesday, I thought that it should be with me by the following Wednesday at the latest. After not having received it by the 15th, I called their support line - no answer several times during the course of the day. I have tried every day since and they never answer. I have made several queries via email to the online support and not a single response in return. So today I called their offices in PMB , only to be directed to their offices in JHB and only to find that the phone goes on ringing and there is no answer. I suggest that maybe a welfare safety check is needed for the staff at their head offices as there is no answer either via email or telephonically and for all we know they might all be dead in there!!!!
0 replies
53 months ago
Telkom shocking service
Telkoms recent break down in internet /wifi service in the Chatsworth area of Durban, KZN left more than a few people disappointed and very angry. For a major service provider their response to every query we made on a daily basis was that they could not say when services would be restored and nor could they give any feedback on what alternat measures would be put in place until the issue was rectified. At one point we were even told that upper management was discussing whether the missing cables would even be replaced to begin with. So what did they plan to do with the 100's if not 1000's of clients in the greater Chatsworth area? Tell us to go jump off a cliff? This treatment of its clients and service rendered was shocking and showed just how unprepared they are as a service provider.
0 replies
55 months ago
Durban & Coast SPCA
I have called the Durban and Coast SPCA on several occasions to report a case of neglect. Although the inspector has been to the premises on at least three occasions the porr animal is till on a shot chain to a wall and left out in the sun and pouring rain with no shelter or even a blanket to rest his body on. What a useless organisation they are. What use is it to have rules and regulations when you are either reluctant to enforce them or just apathtic about performing your duties . The poor rescuse organisations do more to alleviate animal cruelty and these are private citizens who do this out of a love for animals .
159 replies
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