GC
Guido C
Active since Sep 2021
21
Reviews
0
Industries
Reviews
21 reviews3 months ago
Thank you Naa'ilah
We experienced an issue with two oven dishes cracking. We contacted Le Creuset customer service. A response was received from Naa'ilah Charles a customer service agent. Naa'ilah was professional, helpful, understanding, I just can't say enough nice things about Naa'ilah. Our problem was resolved in the nicest way. Naa'ilah is a real asset for Lw Creuset.
1 reply
5 months ago
Poor Installation
We used Innovar Flooring - George to install our flooring, which we supp**** on a new building. Due to poor application the flooring lifted. David Jones the owner agreed to replace and install a replacement flooring. Which we accepted. We had to make some compromises, like delaying our move into the new home, having quarter skirting rounds added to the skirting boards and a change of colour. Within a month the flooring started to show signs of lifting. To make matters even more infuriating David is ignoring the contractors and our calls and messages. I have personally called at their office and left a written message which he is also ignoring. If he continues with his head in the sand strategy we will have no alternative but too proceed to litigation to recertify the situation. Absolutely not recommended.
0 replies
5 months ago
TOTAL CON
My wife and I tried the Salt & Copper for the first time. We ordered the Seashells Hake and Rib-eye (300g). The Hake and side was lovely. THE RIB-EYE IS A TOTTAL CON. A deboned t-bone steak is not a 300g Rib-eye steak, no matter how you present it. It is a total rip at a cost of almost R300, I feel ********** and do not recommend you try the Rib-eye as its not.
0 replies
5 months ago
Excellent Service
Once again excellent service by the Campos and Migco Team. If you want a transport company who are friendly and professional, who look after your belongings when moving then, Campos is the company to use.
0 replies
9 months ago
The list of *********** staff at Sage grows.
Following on my earlier post on the poor service received, there was a small flurry of activity with a temporary fix for a few days then back to normal. So Motasia / Bianca and Ana where are we with my access to my company accounts??
1 reply
10 months ago
Poor Service and Feedback
Trying to renew a subscription using the help desk is impossible. You are promised assistance and that's the end of it. Don't expect anyone to really help or give you feedback.
1 reply
12 months ago
Having an issue making a payment via eWallet
Having an issue making a payment via eWallet. Keeps saying I have exceeded my limit. When it’s the first time I’m using the payment method this month. Spoke to six people over 30 minutes call with no resolution to the issue.
1 reply
15 months ago
False Advertising
They claim a 24 hour turnaround delivery. This is NOT TRUE, I have never had in about five orders a 24 hour turnaround. Expect 7 days plus. My last order was placed on the 28 Feb it is 5 March and still no delivery. After a call they have promised to deliver today! I placed an order late, on the 3 March with Canine & Co. Delivery was received this morning.
0 replies
18 months ago
*********** staff
Is it a policy of the Bank to employ incompint people? Are the people within the department only able to process one item at a time? Mr N. Rolivhuwa knows very little about what his job is. Due to his incompetence he is affecting our build in a negative way. We are nearing builders closing for Dec, we should have the roof on by the 15 Dec. As a result of Mr Rolivhuwa we are not. This is not the first time we are having delay issues due to Mr Rolivhuwa incompetence.
1 reply
18 months ago
Great after Sale Service
We all make mistakes, the measure of a business is how they rectify the error. I had an issue with an online order for goods on special only to find after the special was over there had been a system error and payment had not taken place. To the credit of the online team who listened to my needs, which was for them to for full the order at the special price. No more or less. It took a few days to get the right internal approvals, which I was kept informed of. I am very happy to report they have delivered my order at the sale price. Great work.
1 reply
Review Distribution
5 Star
9 (42.857142857142854%)
4 Star
0 (0%)
3 Star
1 (4.761904761904762%)
2 Star
1 (4.761904761904762%)
1 Star
10 (47.61904761904762%)