BL
Bereng L
Active since Oct 2021
7
Reviews
0
Industries
Reviews
7 reviews13 months ago
Undelivered goods
Ordered Stadio text books with wize books on the 5th and they use dsv as their courier company. From Friday the 7th they said the books, student cars and t-shirt was on route to customer but nothing was delivered, on Monday the 10th they sent a text saying my order was delivered successfully but they did not deliver at all. We've been calling them every they hang up on us or say they would deliver the next but until this day I haven't received my order and I'm missing out on my studies.
0 replies
43 months ago
Unauthorized debit
I'm sick and tired of this bank, they've added an amount I didn't agree on on my installment even after I've called them 3 times and emailed proof of my fully comprehensive insurance 2 times and the last time they confirmed that they received it but they still took money from my account for the insurance they took for me without my consent even after I've proved that I do have my own, I'm already going through the most and can't afford to loose even R5 from my salary, I can't be insured twice I want my money back😡
266 replies
45 months ago
Refused my refund after double debit
I'm very disappointed at wesbank, I asked for payment holiday since I was going through some difficult time and they agreed to reduce my car installment for three months and everything was going well until this month with is the last month for our agreement and to my surprise they double debited me, they took the reduced amount and my normal installment. I called them the following day the lady said she can see the agreement but not sure how and why it wasn't honored and I should go to my bank and reverse it, my bank refused since it a debicheck, I called again they said I must wait for the funds to reflect on their side than they will reverse it, today they telling me they can't refund me because I'm in arrears whereas they agreed to my reduced installment. They have let me down as we speak my kids are at home no money for their transport and food, I can't even get to work I feel let down and would advise everyone against Wesbank Il take this to social media. Thank you for ruining my life
268 replies
47 months ago
Smooth claim
Special thanks to Masitsa Masiza from the claims department for the excellent customer experience. Well done to the entire team @ motorite, you guys are amazing
134 replies
55 months ago
Debt review
went to African Bank around June this year to apply for a loan, they rejected me and said I'm under debt review. I explained to them that I wasn't I've been cleared since I was placed there fraudulently from the 1st place, I gave them proof and the guy said he would call me as he had to email to their head office. He never got back to me, funny part is nedbank gave me a credit card and westbank gave me car finance. I went back to African as I really wanted to make sure I clear my name everywhere and was told the samething. Last week I received a call from them wanting to consolidate my loans, I told the lady I wanted nothing to do with them coz they failed to help me when I needed help. The lady was very nice and she asked me politely and agreed that she checks, she did and also cameback with the debt review story again, she said I should contact Trans union and ask them to update my details which I did and they said I'm not under debt review my credit score is 645 they sent a detailed report, I than called NCR and they also confirmed that I'm not under debt review, this is frustrating really and African Bank needs to sort this out urgently. I went back to the Kroonstad branch again today and found that same useless guy and he said he doesn't remember my case yet I spoke to him before and he said he would call me back, even now I asked him for a head office tel and email, when I got home I checked and he only wrote the tel no. He just can't get anything right, ****** useless and incompetent.
159 replies
55 months ago
Debt review
I went to African Bank around June this year to apply for a loan, they rejected me and said I'm under debt review. I explained to them that I wasn't I've been cleared since I was placed there fraudulently from the 1st place, I gave them proof and the guy said he would call me as he had to email to their head office. He never got back to me, funny part is nedbank gave me a credit card and westbank gave me car finance. I went back to African as I really wanted to make sure I clear my name everywhere and was told the samething. Last week I received a call from them wanting to consolidate my loans, I told the lady I wanted nothing to do with them coz they failed to help me when I needed help. The lady was very nice and she asked me politely and agreed that she checks, she did and also cameback with the debt review story again, she said I should contact Trans union and ask them to update my details which I did and they said I'm not under debt review my credit score is 645 they sent a detailed report, I than called NCR and they also confirmed that I'm not under debt review, this is frustrating really and African Bank needs to sort this out urgently. I went back to the Kroonstad branch again today and found that same useless guy and he said he doesn't remember my case yet I spoke to him before and he said he would call me back, even now I asked him for a head office tel and email, when I got home I checked and he only wrote the tel no. He just can't get anything right, ****** useless and incompetent.
0 replies
55 months ago
Assaulted
They used a tasor on use chocked my husband 3times telling us we had no right to be in her private property, when we bought a car from them worse they had taken our car to their machanic. We took the car in on Friday and it was supposed to be a 1day job, they called on Saturday to tell us they picked up some faults on the car and had to order some parts so we should wait till Monday. Mind you we came all the way from the Freestate Kroonstad at our own expense and it was actually the second time now, today in the morning we called the lady just so we can let her know that my husband can't afford another day in Johannesburg and he doesn't have any more leave days at work, Adell than snapped and said shes just a lady she only sell cars she's not a machanic she don't know when they will fix the car and she hung up, we called again she dropped the call, we than drove to her office and she wouldn't let us her and her daughter Nadine came out we taught she wanted to make us understand what was going on but she was also shouting at us, she wanted us to listen to her and she was not willing to listen to us, she even swore at me and said **** you her mother came back out we taught she was calmer and willing to reason and only to find out that came with a tasor and wanted us out of her property when they had our car and called security on us, I took a vedio of all this and we opening a case of assault for these people. They sell cars for foreign nationals who do have licenses her daughter told us and yes we are reporting them to the ombudsman aswel we won't let this go
0 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (85.71428571428571%)