Active since Oct 2021
Matsobane exhibited remarkable professionalism by taking the time to accurately diagnose and fix the problem. Several other technicians had earlier visited and reported no issues. Matsobane's commitment to delivering exceptional customer service makes him a highly valued asset and outstanding employee.
Matsobane was the only person who took time to actually find the problem and fixed it. We had several other technicians come out only to tell us there are no issues. Matsobane is truly an asset and phenomenal employee who ensures customer satisfaction.
There is nothing else to call this but a ****! Don’t waste your data and time. They claim to pay out within 7 days after you cash-out however I have been waiting since March with them claiming my account is on audit. They continuously reply with a generic response which provides no actual feedback or confirmation. There are hundreds if not thousands of people waiting for their money, with not a single response with concrete answers. Refrain from using this app, it will only cause frustration due to empty promises.
I am a new client and I am seriously beyond amazed by the phenomenal service received from OUTsurance. I didn’t think it was possible to turn a rather unfortunate and unpleasant situation into a pleasant one. Hands down the best service provider I have ever dealt with. I submitted my claim, my vehicle was assessed and claim approved, all in less than 24 hours. You simply don’t get service like this anymore. I will be moving over all my other policies to you guys. Thank you OUTsurance.
Hi Wynand, As you have been ignoring us and failed to return to fix your mess you created, I have had no option but to report you to The Electrical Conformance Board as well as the consumer protection board. Furthermore you can expect a summons to appear in court as you have blatantly failed to properly install my solar system, thus resulting in me losing R125k. I urge you to respond or face the full consequences of your ********* business practices.
Good day, We have been trying non-stop to reach Nadia Bhana without any success. She is not responding to emails and trying to reach her via your head office is impossible. May I please request that she respond to my email or alternatively contact us back to discuss the settlement proposal sent through. We would like to finalize this without any further delays.
I purchased a leather lounge suite from you Marlboro Sandton branch. It was clearance stock and I was informed that it was the last one and that I would receive the one on display, I paid R18k. When it was delivered there was major damage which was not as per the displayed suite AND IT BECAME EVIDENT that this was NOT the lounge suite I saw on display. I then visited the same store, only to find that the same lounge suite (THAT I HAD PURCHASED) was still on display even though I was told that this was THE LAST ONE. Do you think I am a fool, I expect this to be sorted out and replaced with the same quality suite I saw and bought on display which the one I received is clearly not. I do not care that your invoice states no guarantee, I will escalate and report your organization to the Consumer Protection Board should I not receive positive feedback and an amicable solution for this within the next 7 days. I bought an item which I expected to receive, you have been deceitful by delivering me a low quality, damaged lounge suite. I await your response! SEEING AS THOUGH NO ONE RESPONDS ON YOUR CUSTOMER CARE EMAIL ADDRESS, LET'S SEE IF THIS GETS YOUR ATTENTION!!!!!!!!!
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