M
Martin J
Active since Oct 2021
6
Reviews
0
Industries
Reviews
6 reviews5 months ago
Disinterested in service. Don’t touch Home of Living Brands or Russell Hobbs
Terrible service. They treat you as if you are not the customer. I had 2 consecutive issues. First time it took them 38 days just to tell me if they have a part or not in stock. And it only took 38 days because I eventually approached management. Everyone else was disinterested. Second time in a separate issue I got a response saying they had no stock. No apology. Not suggestion that they put any effort into it. I chased management agin, and then only then I got a sense they tried various suppliers. Having said that they would not approach head office in UK. It seems as if that would be mushroom much for Home of Living Brands to do. Ultimately they don’t treat you with the respect a customer should be given. I will never try their products again. Try Swan products! Also a UK company. Such a difference in service!!2 replies
6 months ago
Avoid MTN. They don’t care about you
Terrible terrible. I have a small issue yet impossible to contact a human being to speak to. It’s all run by a bot. But the bot is unable to help. Still no option on the system to speak to a human. Honestly. Avoid MTN. It’s not worth the pain when something goes wrong.0 replies
18 months ago
Never use One Deal a Day
Terrible! Over 3 weeks later and I don't have my item. One cannot call them. Engaged with them on WhatsApp and 5 times someone assured me they would send me tracking details and they just never did. I will never use them again. You should not either.0 replies
58 months ago
Jade Mooi-Bradshaw at Dotsure was amazing
Jade Mooi-Bradshaw was super professional and extremely pleasant. She listened and was knowledgeable. I was really really happy1 reply
Review Distribution
5 Star
1 (16.7%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.7%)
1 Star
4 (66.7%)