LA
Lauren A
Active since Nov 2021
17
Reviews
0
Industries
Reviews
17 reviews4 months ago
Exceptional Support from Clint Smit and Megan Hulme
I would like to share a review regarding two staff members of HD Property Group, Clint Smit and Megan Hulme. They have provided truly tremendous service and care. I greatly appreciate the fact that they always respond promptly to my emails and assist wherever they can. They are consistently helpful, friendly, and professional. It is wonderful to have people like this managing the complex where I live—people I can rely on whenever I need assistance. A big thank you to both Clint and Megan for their ongoing support and excellent service.
0 replies
4 months ago
Impact of Parking Fee Increases on Customer Experience
I am extremely disappointed by the shopping centre’s decision to significantly increase parking fees. This change is likely to have a negative impact on the businesses operating within the centre. As a customer, I am reluctant to dine at a restaurant and then be required to pay an additional fee simply to park. Previously, the parking arrangements were far more reasonable, offering one hour free and an additional 30 minutes when shopping at selected stores. Due to the new pricing structure, I have chosen to do my grocery shopping elsewhere, as I do not want to feel rushed or obligated to pay for parking immediately after purchasing everyday essentials. These increased parking fees may ultimately discourage customers and hinder the centre’s overall success, as many people will prefer to shop at locations where parking is more convenient and affordable.
0 replies
5 months ago
Frustration With FNB’s ***** Process and Customer Service
**Review of FNB Bank – Concerns About ***** Case Handling** I recently logged a ***** case with FNB, and the overall experience has been disappointing. While the investigation was underway, the disputed funds were temporarily returned to my account. However, once the claim was denied, the bank not only removed the funds but also charged an additional fee for reversing the amount—despite the fact that I never requested the money to be returned before the case was concluded. I find this practice unreasonable and unfair. I dealt with a manager, Derek Singh, who assured me that he would assist with my case. He provided his personal number and promised to follow up, but I have not heard from him since. I have sent multiple messages without any response. This lack of communication feels unprofessional and disheartening. I would rather not be offered assistance than be given assurances that are not followed through. What makes this even more frustrating is that I contacted the bank immediately after noticing the *****ulent transaction. At that moment, the funds were still pending, and I believe the situation could have been addressed more effectively if action had been taken right away. Although the amount involved is small, every rand counts, and the handling of this matter has left me deeply dissatisfied with FNB’s service and processes.
53 replies
5 months ago
Concerns Regarding Supervisor’s Customer Service Conduct
The supervisor, Tefo, displayed behavior that I found unprofessional and discourteous. In my opinion, her approach to customer service does not align with the standards expected in a customer-facing role. While the rest of the store staff have consistently been pleasant and helpful, her demeanor may have a negative impact on the overall customer experience if not addressed. I also observed that she did not smile or greet customers, which contributed to an unwelcoming atmosphere.
0 replies
11 months ago
Shocking !
Carlton hair needs a new Manager. Catherine is rude and unprofessional and should nor be a hairdresser. She has no idea how to cut hair ! I landed up having to go to a new hairdresser who couldn't believe what Catherine did to my hair. Not only I need.Did she wreck my hair?She couldn't care that I was upset and got up once.I told her I was upset and spoke about me to the other work colleague in front of me.And was exceptionally rude how unprofessional. She is a disgrace to the industry !
0 replies
15 months ago
Dont fall Victim to ****s on Booking.com
I have always used Booking.com for my bookings until I fell victim to a **** through the message on Booking.com through online messages with the hotel. I emailed all the proof and documents and was told they had not received an email. It's a struggle to get any response via email unless you phone them and still no resolution - They told me to go through my bank but it is Booking.com's responsibility for the incident. Still waiting on a resolution - I have since cancelled all my upcoming bookings. If they know what's good for them they would sort this out as it would be cheaper to assist with the refund or even credit towards a new booking than lose out on the 4 bookings that I had previously booked .... Now I don't trust the site - Beware of Booking.com
0 replies
29 months ago
Super Service
I would really like to praise CLIFFORD SIBANDA! The service are received was amazing and was very knowledgeable about all the items in the store. He is a definite asset and it is a breath of fresh air to receive a a warm greeting when you walk into a store with a friendly smile and treated with respect and kindness. He had all the patience to answer any and all questions and walk around with me well explaining the items. Thank you
0 replies
38 months ago
Dr Chantal De Pinheiro. IS A SHOCKING DOCTOR
I am disgusted at how a GP can show such blatent rudeness to a patient ! Her name is Dr Chantal De Pinheiro. Firstly I found her not very thorough but I thought if I went for a second appointment after still having pain issues - she might be able to assist further. Not only was my appointment time stuffed up but when I approached her while she was having a fat chat with colleagues - she blatantly looked at me with no acknowledgment and walked away! showing no care whatsoever . the fact she flat out ignored me is appalling !!!!
0 replies
39 months ago
The staff on whatsap...
The staff on whatsapp are always friendly and helpful
132 replies
Review Distribution
5 Star
6 (35.294117647058826%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (5.882352941176471%)
1 Star
10 (58.8235294117647%)