SP
Sharon-Dean Phillips
Active since Dec 2021
23
Reviews
0
Industries
Reviews
23 reviews3 months ago
Very disappointed
Misleading Delivery Promise and No Tracking Update I placed an order with Revibe based on a clearly stated delivery date of today, which I re**** on due to a scheduled job interview that required the device. As of 12:00 this afternoon, there has been no update on the tracking number, no confirmation of dispatch, and no real-time courier movement. I contacted support and was told the delay was due to “extended quality checks,” yet no proactive communication was sent before the delivery deadline passed. I was assured the matter was being “closely monitored,” but several hours later there is still no concrete update, no verified tracking information, and no transparency on whether the item has even been shipped. Offering a discount code for a future purchase does not resolve the immediate issue caused by a missed delivery commitment and lack of communication. This experience has been frustrating, disruptive, and avoidable with honest timelines and proper customer updates. I would strongly caution others against scheduling anything important around Revibe’s stated delivery dates.
56 replies
3 months ago
Supanot
Absolutely appalling experience with Supabets! My husband won a amount of money, but when it came time to withdraw, they sent the cash wallet number but not the PIN. We've been calling non-stop, and the customer service has been a joke. They keep escalating the issue, but no one seems to be able to fix the problem. It's like they're just stringing us along. We're now taking this to the National Gambling Board, as we're fed up with the lack of assistance. Avoid Supabets at all costs if you want to keep your money. Unbelievable that a company can get away with this level of service. Its little money but its worth it. I suggest you fix your problems now and not like you said this afternoon. Its just a god ****ed pin. Its not like he's taking you for all the money. Pathetic. Make sure to contact him if not I will have to escalate it. Email: mbantjies7@gmail.com
56 replies
3 months ago
Lulabet went down hill
Not very happy. The customer service is horrible. I deposit money in my acohnt and played through to get my 20 free spins on sweet bonanza for new years and they cant find it on their side? I made money and lost which is fine but I expected my bonus spins. I wasted money on a website I wo t be going. Again. Never got my fre3 spins, talked to a robot, there was no promo code. I followed the terms and conditions which I needed to send to them which is odd and ask me about what abouns I activated which there is none. Unprofessional. ****mers
0 replies
12 months ago
Overdue Provident Fund Paymen
I am writing to express my extreme frustration and disappointment on behalf of my mother, regarding the significant delay in receiving her provident fund payout. Despite persistent follow-ups and assurances, it has now been over two months since the process began, with no tangible progress or resolution. Throughout this ordeal, we have been met with repeated promises that the matter is being escalated, yet the situation remains unchanged. The lack of transparency and accountability from your team has been distressing, especially given the financial strain this delay has caused. Just last Thursday, my mother received a message stating that her claim had been processed and forwarded to SARS. However, as of today, two days later, she still has not received any payment or further communication. This inconsistency and lack of updates are unacceptable, particularly considering the prolonged nature of this issue. We urge you to treat this matter with the urgency and priority it deserves. . It is imperative that we receive a clear explanation and resolution without further unnecessary escalation. And please don't say we are investigating the situation because it's the same thing over and over again. Same song, different verse. She is supposed to get her money long ago. Her name Bereyldine Phillips Taylor Phone number IS +27662525347 If this matter is not resolved by today and the funds are not in her bank acount, drastic measures had to be hold. Because it seem blasting on every platform on social media will get ones attention but not resolve the solution.
58 replies
12 months ago
.
My mother is still waiting for her provident fund, how is people suppose to live if u hold their money hostage. They keep saying they escalating the situation to the right departments but nothing. So people have to go homeless first? It's not your ****ing money. People work hard and you are taking advtange of everyone. Email: we escalate. Favebook: we escalate. Phone: escalate. What are you people doing there? Sit on your thumbs? Will make to spread the awareness ofnyou people being ****mers.
232 replies
15 months ago
Sick. Physically and mentally
One plan does not do well. Especially when u are sick. I put in a claim to go the doctor, as my husband is really sick. The doctor we need to go to does not take cards. Only cash. We tried to withdraw the money but the card was inactive. We tried messaging on the WhatsApp line and no one is giving us a direct answer. The money Is loaded on their side but there is nothing on ours. Now have to deal with people who can't answer a straight message and talking to a computer while being sick and now dealing with this as well. I thought it was supposed to be easy and efficenct. It's not. I am canceling my claim and the insurance this month.
53 replies
16 months ago
Why
They don't answer on any platform. My package was supposed to be delivered yesterday. Why you people lying. Your company should not be in business. Its festive and the people need their parcels for Christmas. Don't lie and say it's going to be delivered and then I wait the entire day for it, then u don't show up. Canceling plans because if u are not there they will take your parcel back.
0 replies
17 months ago
Bolt
When uber didn't come through neither did bolt I personally messaged them to ask if bolt was located in my area and with confidence they said that it was. How can all their cars be busy??
0 replies
17 months ago
Canvas and none
I got recommended to them by Facebook saying if I sighed up I get a free 100 rand voucher from them. I tried purchasing an item. Nothing. The code doesn't work so I WhatsApp them on Friday the 1st and asked if someone can help me and I am still waiting. The person said they will find the right person for me to answer my question but they left me on read. Wanted to buy a few items for Christmas with a nice deal but nothing. Eheh not recommended at all.
0 replies
Review Distribution
5 Star
1 (4.3478260869565215%)
4 Star
0 (0%)
3 Star
1 (4.3478260869565215%)
2 Star
2 (8.695652173913043%)
1 Star
19 (82.6086956521739%)