MK
Maggie K
Active since Dec 2021
47
Reviews
0
Industries
Reviews
47 reviews1 month ago
MFC refusing to refund me
I am writing to formally request the refund of a payment made to MFC that was due on 23 February. Despite my account being fully settled and no outstanding balance owed, this payment was processed. I have since been sent from one department to another without resolution, and my concerns have not been addressed. I respectfully request that the amount be refunded immediately, as I do not owe MFC any money. Please confirm receipt of this email and provide a clear timeline for when the refund will be processed. For reference, the payment details are as follows: - Payment date: 23 February I trust that MFC values its customers and will resolve this matter promptly.
0 replies
1 month ago
Holding something that doesn't belong to you
I can't believe that, they, ve received my lumpsum from my insurer on the 24th already and they decided to keep quiet I called my insurance. Meaning that they wanted to chow my money. I want my money as in now. I don't owe you anything.
0 replies
2 months ago
Payment
I have filled a claim with M Sure but my payout is addressed to MFC of which I don't owe then a penny. When I'm sending them mail to a clarity on that, no one is responding to my mail. All want is to know whether the payment will be paid to MFC or to my account. What I did this morning because there was no response from M Sure. I wrote a letter to MFC seaking clarity from them. I know they will respond promptly because they take their customers seriously
0 replies
3 months ago
I don't care attitude for their customers
I am extremely concerned about the way my claims have been handled under my policy. When I was first diagnosed with cancer, I informed your office while my policy was active, yet I received no assistance. Later, when I reported damage to my car, I was again ignored. It was only after I posted on HelloPeter that I received claim forms—forms that should have been provided at the time of my initial claim. I incurred costs to have my doctors complete these forms and provided confidential medical information as requested. Despite fulfilling all requirements, I am now being told that my policy has lapsed. This raises serious questions: Why was I not assisted from the beginning when my policy was active? Why were claim forms only sent after I escalated the matter publicly? Why was I required to spend money and share sensitive documents, only to be rejected afterward? This experience has caused unnecessary financial and emotional strain, and I believe it reflects unfair treatment of a paying policyholder. I request: A full explanation of why my claims were ignored when my policy was active. Clarification on the handling of my medical documents and the costs I incurred. A transparent review of my case, with clear next steps for resolution.
56 replies
3 months ago
FNB
Today, I went to the FNB Mall of Thembisa branch to deposit money. Unfortunately, the ATM accepted my cash but then cancelled the deposit, displaying a message that the transaction was unsuccessful. When I approached the security guard for assistance, I was told the branch was closed. A teller then came out and repeated that the branch was closed, advising me to visit the nearest FNB branch tomorrow morning. She further stated that my refund would take 3–5 working days. I find this unacceptable for several reasons: There were customers still inside the branch, yet I was refused assistance. The teller claimed the ATM I used was for withdrawals only, but there was no clear signage or notice warning customers not to use it for deposits. The teller’s attitude was dismissive and unhelpful, showing no concern for the urgency of my situation. This money was meant for my debit orders, and I cannot afford to wait several days due to negligence on FNB’s part. If proper signage had been displayed, I would not have attempted the deposit at that ATM. I request immediate action to resolve this matter and ensure my funds are returned without delay. I also urge FNB to improve communication and customer service at this branch to prevent similar incidents in the future.
56 replies
5 months ago
Bad Service,. Milking Customers
Why did you tried to debit from my car, because my car is paid off. I tried reaching out to when I was diagnosed with cancer and with no income. We have tried to contact you with no success, the email that was sent indicates that the policy is still active. Once the finance has been settled the policy will be cancelled, should you still need to claim kindly contact us. For any assistance you may contact us on 086 092 7726.
212 replies
7 months ago
Debiting as in when it suits them despite the agreement
When a company fails to respond to customer complaints,especially on public platforms like HelloPeter it sends a clear message about how it values its clients. Ignoring feedback not only damages trust but also erodes brand reputation over time. Because they've got I don't care attitude, they debit as in when it suits them despite your agreement or arrangement. I guess this month they will on the 24th. I'm done with them. No more. The need to work of this I don't care attitude.
53 replies
7 months ago
Bad Service - Pls stay away from them
I've never seen the worst service provider in Gauteng. All the know is too send us this massage with I don't care attitude. Dear valued customer We are aware of the outage in the area and it has been reported to FMAS for further investigation. Further updates will be shared once more information becomes available. We apologize for the inconvenience. Regards Linteg Fibre Support
0 replies
8 months ago
Urgent Billing Dispute – Incorrect Pharmacy Charge on 2025-08-18
I am writing to formally dispute a charge listed on my medical aid statement dated 2025-08-18 from Arwyp Hospital Pharmacy for R727.52. I was discharged on that day and did not receive or collect any medication from the pharmacy. This charge is incorrect and should not have been submitted to my medical aid. Please urgently: Review your dispensing records for that date Confirm whether any medication was issued under my name Remove this charge from my account and notify my medical aid of the correction I would appreciate written confirmation once this has been resolved. That’s incredibly frustrating, especially when you’re trying to focus on your recovery and now have to deal with billing errors Thank you for your prompt attention to this matter.
5 replies
8 months ago
Refusing to pay my bill while i was hospitilized
I cant wait to be cancer free, because now Discovery is not paying Anaesthesiologist while i was hospitalized. Why must I pay this bill, i was admitted for good sake. My pharmacy medication , I will deal with Arwyp because I did not collect my medication because I have ran out of MSA and I went to my clinic for my antibiotics. Meaning that more bills are still coming yho. I need to contact Council for Medical Schemes.
213 replies
Review Distribution
5 Star
1 (2.127659574468085%)
4 Star
0 (0%)
3 Star
1 (2.127659574468085%)
2 Star
4 (8.51063829787234%)
1 Star
41 (87.23404255319149%)