Active since Nov 2009
I spent R4000 on fancy new beds for my dogs, however, they let me know they didn’t have stock and offered me a refund, however, everyday I ask about the refund, I’m told it was done or will be done that day, but I still haven’t received my refund and it looks like I’ll have to do a charge back via the bank if I want my money back.
They phone you every day to try and sell you insurance for your decoder, it doesn't matter how many times you tell them you don't want insurance and they must stop phoning you, they still phone you EVERY. SINGLE. FREAKING. DAY!!! For the love of all things, PLEASE, PLEASE stop phone me! I. DO. NOT!!!! WANT. INSURANCE!!!!!!!!
I placed an order last week Tuesday, it was suppose to be delivered on Saturday but the delivery never showed up and now the order is no longer delivered and I haven't been refunded or anything.
When an order is delayed and you try to call the call center, they don't help and just tell you to phone the store directly for your online order. All that and I still have no idea what happened to my order or when I will get it.
They give all your contact and personal information to their million “partners” that then constantly phone you every day to sell you all types of insurance, life insurance, decoder insurance etc etc. I swear I get spam calls from DSTV partners several times a week, it’s gotten to the point where as soon as they mention DSTV I just hang up.
They promise "Guaranteed Same Day" shipping, but its not true because my order was not delivered in the same day as promise, in fact, it wont even be delivered the next day.
They send you an sms and an email asking you to submit documents to doccollection@absa.co.za However, that email address hasn't worked for months, so even if you apply for a new product or service, it just stalls at this point because the email address has never worked before.
After I was late for an exam and was denied entry, they contacted me and resolved my issue, allowing me to take the supplementary exam in July. I really have to give credit where credit is due, I was really upset and not very friendly with the person who phoned me. But despite my rude attitude he still assisted me in a professional manner.
They wouldn't allow me to take my exam because I was an hour late, now I have to take the subject again, but instead, I'm just not going to finish my degree elsewhere.
They wouldn't allow me to take my exam because I was an hour late, now I have to take the subject again, but instead, I'm just not going to finish my degree elsewhere.
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