MM
Mukhethwa M
Active since Dec 2021
8
Reviews
0
Industries
Reviews
8 reviews1 month ago
Leroy Merlin, Ariston and everstream Poor Service
I bought 6 Ariston 30L Portable Geysers at Leroy Merlin Greenstone ( Stoneridge Centre) on Sunday 22nd Feb 2026 an my plumber installed them on Saturday the 28th of Feb. After installing them we found out that 4 of the geysers were working as expected and the other 2 were not switching ON. We uninstalled the 2 that were not functioning properly and i took them back to the shop the following day which is Sunday the 1st of March 2026. I go straight to return whereby i was told that geysers are not supposed to be returned to the store if they are not working. As frustrated as i was since those geysers were supposed to be used by tenants i decided to leave them there and the following day Leroy decided to courier the faulty geyser back to us to install them. We did as they advised and installed them. They said they will send out technician (everstream) to come and have a look at them. The guy called Sihle Zungu who seems to be the owner of https://www.everstream.co.za called and promised to send out plumber the following day with no luck. The plumbing department manager (Cliff Makhubele) from Leroy by the name of kept on promising that he will call me back but he never bothered. I had to find numbers for Ariston sales manager (Lucelle) but she kept on telling me that the engineers will go and fix it. When i called both Ariston Luccelle and Leroy they keep on referring me to Mr Sihle Zungu who seems to just play delay tactics. I am so ****ed off by these 3 companies hide and seek game. All i want is for them to refund me or fix their geyser. Bad service
53 replies
6 months ago
Pick and Pay Online Order Sucks
I placed an online Order on the 19th of September 2025 and received confirmation email that my order will be delivered on the 26 September 2025. To date i havent received the order and any formal communication that my order is delayed. I have been calling their call center number (0860996727) and their agents keep on telling me that they will comee back to me with feedback but never call. Today i spoke to the lady (Akhona) and she just told me that there is no SLA for online delivery. She mentioned that they can even deliver after a month which i feel a bit strange. I then asked to chat to her senior which she then called a guy called AMEER who mentioned that he is the team leader but the guy is very clueless on how to handle those delivery issues. He mentioned that they are just a middle man between the consumer and the store and the only thing he can do is to escalate to the shop and nothing eelse.
53 replies
7 months ago
Matrix Reaping me OFF
I have been with Matrix vehicle tracking for 2 and half years, I got a call from them on the 4th of September that my contract is due for renewal. I inform the agent that i don't want them to renew it because i want it to be on a month to month basis because i am in a process to upgrade my vehicle. To my surprise yesterday i noticed that they debited me R278 instead of R216. I decided to call them to find out why they increased my premium. They have been transferring me from 1 department to another and no one knows what transpired for them to increase my premium. What a BAD service. I want them to cancel my service but i am finding it difficult to go through their cancellation department.
53 replies
7 months ago
BuildIT Birch Acres Bad Service
Hi Everyone, I am so dissapointed with the service received from BuildIT Birch Acres. I bought 50 bags of cement from them because BuildIT Ebony park is not operating today due to water strike around Ebony Park. I went to BuildIT Birch acres since i their loyal customer. After paying for 50bags of cement i made an arrangement that they should be delivered to Allandale view or i will make arrangements to collect them at Ebony Park BuildIT. They all agreed and i even left my invoice/slip with their employee who is based in Ebony Park so i will collect from there. To my surprise when i get home i am now informed that the manager (Hendrick) is refusing to deliver nor even allowing me to collect the cement's at Ebony branch.
53 replies
11 months ago
Absa Activate Insurance
On the 16th April 2025, I was sitting minding my business then suddenly I received a call from a from Absa Activate insurance giving me a quote on my vehicle and it was very reasonable in terms of the premium and we reached an agreement that I'm taking the insurance and it must start on the 30 of April this year 2025. Then on the 5th May i called and Spoke to a lady called Lucia Lekone to find out if my policy is activated. To my surprise there was no policy under my name. Lucia was so useful and assisted me to get me new quote and also get me discounted price which is very reasonable. Big up to Lucia Lekone for her assistance.
58 replies
18 months ago
Webafrica Sucks
Webafrica call loggin system is ****. Our fiber have been down since yesterday (26 October 2024) and they don't bother to send us notifications to inform us that they have mechanical issues on their devices. After attempting to use their only channel to log a call on their website i waited for more then 4 hours yesterday (26 October 2024). Their chat bot willie only came back to me apologizing for waiting but no response from them at all. We then managed to chat to 1 if their consultant and she only advised that there is a Fault in our area and the Technician are working on it. When we asked about ETA then she informed us that there is no ETA provided. Their support sucks.
0 replies
44 months ago
Bad/Poor Service
Very very Bad/Poor service. Done the tests 3 weeks ago and paid them in full but still not getting our results. Tried to call them for follow ups but they don't answer the phone. Very disappointing. I also sent them several emails but they don't respond to emails as well.
0 replies
53 months ago
Faulty Fridge, Poor Service. **** Hisense
Hi, i have bought Hisense double door fridge at Makro and the other side is no longer functining. i then logged a call on the 15th November 2021. Their technician came to fix it but to my surprise he said there is a faulty part. He will come back and replace it after 3 days. I am still awaiting him to come back even today and when i called their call center number everyone just inform me that they are waiting for the spare parts. its been a month now waiting for their technician to come back and replace the faulty parts. Hisense is ****. Danm poor service.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (12.5%)
2 Star
0 (0%)
1 Star
7 (87.5%)