Active since Dec 2021
Very frustrating, their chatbot has no option to report a box that is not working. Even the call line has no help their options are just crazt
What nonsense is this? And then where do I claim my money? I ordered food and the results I got after paying and waiting for Thabo to arrive was sorry your order has been canceled? What devil is this?
They always doing the opposite of what a client requests. My mum requested her natis on the 27th June 2025 from Romeo Tladi, today 17 July 2025 spoke to Nomsa Gougoh to find out why haven't she received it, only to find that it was sent to the dealership and received at the dealership not her attention, not even the dealership that she bought the vehicle from
Good Day. Your reference for your query is 6251458. Thank you I got a call on the 13th May 2025, I was offered a migration package from 100 G to 200g with the promise of paying the same amount. Today the amount has escalated to R 897 instead of R 478. I called customer care from 11h00 today 11/07/2025, was transfered to Billing transfered to sales- elite mobile, each of the person was very rude and didn't answer the question I have, the last person I spoke to is Lindiwe Simelane who couldn't give me an answer and said I must call billing department that couldn't help me to start with. WHERE DO I GET HELP? WHERE DO I GET HELP? WHERE DO I GET HELP
Ordered Rice and strips, chicken salad, 500ml Bonaqua still water Order delivered 2 x Saucy hot box x 2 - pap 1 x chicken livers 1 x Chillie bean 1 x Rotten Coleslaw 1 x 2L Coke
From R 599 to R 780 that I don't even understand how it came. The two calls I made didn't solve my challenge, I'm told I owe installation from 2023, why was it hidden until February 2025? I'm told again I lost discount when I changed payment method from debit order to cash, I've been paying with eft since I can remember
Galitos Lebowakgomo, Arrived at 08h55, the door was open and a sign at the door to show that they not yet open, sat in front of it untiled 09h10. Asked the lady that was packing salads inside what time they opening she said we will open in a while, what time I asked she said in a while. We left, took business of R 600 to Chicken Licken
Their V Up discount doesn't have promo code, when I buy electricity or pay dstv via vodapay it needs a promo code or it doesn't discount. I called twice and was referred to their bot which "allegedly" referred me to a human being who promised to call me but she didn't. Their coupons are expiring on the 29th Jan 2025.
I need explanation on my price lock account and warranty period, customer service could not help me they transferred me to price lock department, price lock department said they can't help me I must cut the call and call customer service from the beginning. What the hack is that nonsense?
Vehicle and Asset Finance They took my call, send me a reference number, told me it was done on the promised date, only to find that they messed up the account worse today. Mercy was the person I spoke to on the 3rd October and Mpho is the one who helped us today. We so disappointed with this back and forth we will never recommend that bank to be used by anyone.
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