OS
Otsile S
Active since Jan 2022
7
Reviews
0
Industries
Reviews
7 reviews11 months ago
Extremely Poor Service and Faulty Product – Still No Response
I am deeply disappointed by the service I’ve received regarding a refund request for a pair of shoes I purchased just over a month ago. The shoes tore on only my second wear, which is completely unacceptable for a new product. I have sent multiple emails to your customer service team with no response. I even followed up by calling your call centre, where I was told the agent was busy and asked to provide my order number so they could look into my email. Despite doing so, I have still not received any feedback. Your team continues to ignore my query and has shown no effort to resolve the issue. This level of disregard for a customer complaint is unacceptable. I am left with a defective product and no support. I expect better.
0 replies
15 months ago
Refund request
I am still awaiting a response on my defective toaster return request.
0 replies
15 months ago
Request for refund
The number displayed on google for customer service does not exist and there are no alternative contact details on their website. I am battling to return their defective toaster.
0 replies
29 months ago
Pathetic fiber
I am so fed up with your fibre service, lack of service rather. At this point I am more frequently without connection that I am with it. Go to hell Vodacom. I am fed up.
200 replies
36 months ago
Do not buy from makro online
I bought a charger from makro which stopped working shortly after I had purchased it. I then requested a return and refund and the charger has since been collected by courier from me on 17 April and I am yet to receive my money or any communication or feedback from makro.
53 replies
51 months ago
Closed account deposit
I desperately need help. Money was deposited into my account that I had recently closed. I need tge funds redirected
53 replies
52 months ago
Staneck Bank does not want to give me my money!
I had a refund processed by takealot on 17 December and the money was supposed to be in my account within 3 to 5 days however I still have not received the money and takealot said I should follow it up with my bank as the refund was successfully processed on their side I’ve been trying to contact standard bank customer care with no response no assistance
53 replies
Review Distribution
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1 Star
7 (100%)