WH
Wentzel H
Active since Mar 2022
18
Reviews
0
Industries
Reviews
18 reviews4 months ago
African bank poor service
African bank poor service regarding cards and card transactions that don't go through. I made a transaction online and got a sms that it was deducted from my account but the recipient did not get the money. The bank decided it's ***** and hold back the funds after two previous transactions went through. The bank can not decide if my transactions are *****. Now I am the bank trying my ass of to get the funds payd or released to the recipient. I can not speak to a agent at the card devision directly to solve the problem it must be escalated by the contact centre which takes up to 48 hour's. My recipient is now already waiting for his funds for 42 hour's The agent I have spoken to on the phone escalated the query and included that it is urgent to call me. I'm sitting in the branch now waiting for nearly an hour and did not receive any call from any agent that works with the card devision. They just care about taking your money and not you as the customer
212 replies
16 months ago
Playstogo Risk and ***** department gives a ****
Hi guys I made a withdrawal from Playstogo last night as I did previousley but this time is different. For my previouse withdrawels I got it before 14:00 the next day but now I have to wait 72 hours for my withdrawal. I was told that my withdrawal was reviewde and processed after that payment should not take more than 5 hours to reflect. You see the problem is the Risk and ***** department only work as they want to cause it is my opinion that I must make a deposit and fund my account imidiateley to spin the slots and win so I feel that I must get my funds imidiateley after withdrawal as you get it at the land based casinos and as you get it from every other online casino. From other online casinos I have to wait a maximum of half an hour and my funds show in my bank no matter what time off day I withdraw from one online casino I withdrew 02:00 in the morning and by 02:30 I receivde my funds. You see with playstogo the Risk and ***** department gives a **** about the customers as long as they can enjoy themselfs on the cost of the customers. If I am wrong with the above statement they must proove me wrong and the only way that is going to happen is for them to pay my funds imidiateley after withdrawal even if it is at 02:00 in the morning.
0 replies
19 months ago
sunbet steels your money
Sunbet is steeling customers money. I made a deposit last week Thursday the 5th it is now the 11th and they dit not funded my account they e en have the guts to tell me I did not made a deposit after I have send the proof of payment for more than ten times. I mean my bank wont create a proof of payment if the money did not went of my bank account. waiting almost seven days is realy frustrating.
0 replies
20 months ago
poor customer seevice by sunbet
Hi all. I playd with sunbet not for long now and I always have a problem getting my funds to my players account. The agents on the live chat cant help you they always have to escalate your querey to another person and give you a time frame of 24 to 72 hours. but you have to wait longer. This is rediculous. I understand that they also want to get their piece of the pie but they must really get their act together. I would advise everyone to first find out if they have rectified this before joining and start depositing.
0 replies
24 months ago
Hollaafrica steels your money
Dont believe what you read about the happyhour they tell you deposit within happyhour and you will receive 50% back of your deposit. They lie ti you and not even telling you about the machines dont pay. You just dont get free spins. I'm honnest if playd 400 and got one free spin and it paid me 60 and then nothing. Some games you play like book of ra6 two free spins stop and the third one runs past why? just to rob you as player from getting free spins. Lets take a game like Choi sun Doa when you get free spins you choose your play and believe me I playd all choices on the amount of free spins and never had I got any wild with two symbols in a row in any of the five choices. They are setting their machines in such a way that you will nit get paid. They inly want to take your money. The law in South Africa says that any casino no matter land based or online based must pay back 40% of their money receivde to the players in form of winnings. Well at holla africa they dont even pay back 1% of their money receivde
0 replies
26 months ago
Beware of Avis
The service off Avis is poor or their people working at their desks are ***********. I hired a car from Avis for the extend of 40 days from the 7th of February 2024 till the 14th of March 2024. Everything was concluded in the contract and I paid the whole amoint for the duration till the 14th. Today I got a call telling me that they need to renew the contract and get a new withholding amount for the time till the 14th. I signde a contract for the duration and I was not told that I have to renew the contract after 30 days. I'm holding and using the car till my time expire and will take it back on the 14th and no one is going to tell me otherwise.
56 replies
33 months ago
*******ion at Cash Crusaders
People dont sell or borrow with Cash Crusaders. They are acting outside the law on buying your items. I have once spoken to a buyer at Cash Crusaders and he told me that the law on buying and selling second hand items comit them to not buy an item for less than 40% of its original value and then they cant sell it for not more than 60% off the original value. I wanted to borrow on an item I payd for R20,000 a month ago and I never used the item so there were no depresiation or any wear and tear and you now what they only offerd me 5% to 9% of the value of the item wich is between R1000 and R1800.
60 replies
36 months ago
South african banks behind in time
Good day everyone this cant be seen as a bad review nor as a good one it only comes down to your own final faughts. I'm asking all the banks in South Africa to help me with a lone on a lumpsum I'm waiting on that will be payde by the end of July and the only answer I get is we cant help you. South African banks is way behind other world fibancial institutions regarding this subject. I app**** at the bank of England and they wanted to help me imediatley. There was unfortunately a problem that made me decline and it was the intrest. All the banks in South Africa wake up your losing a lot
53 replies
36 months ago
South african banks behind in time
Good day everyone this cant be seen as a bad review nor as a good one it only comes down to your own final faughts. I'm asking all the banks in South Africa to help me with a lone on a lumpsum I'm waiting on that will be payde by the end of July and the only answer I get is we cant help you. South African banks is way behind other world fibancial institutions regarding this subject. I app**** at the bank of England and they wanted to help me imediatley. There was unfortunately a problem that made me decline and it was the intrest. All the banks in South Africa wake up your losing a lot
53 replies
36 months ago
South African banks behind in time
Good day everyone this cant be seen as a bad review nor as a good one it only comes down to your own final faughts. I'm asking all the banks in South Africa to help me with a lone on a lumpsum I'm waiting on that will be payde by the end of July and the only answer I get is we cant help you. South African banks is way behind other world fibancial institutions regarding this subject. I app**** at the bank of England and they wanted to help me imediatley. There was unfortunately a problem that made me decline and it was the intrest. All the banks in South Africa wake up your losing a lot
53 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (5.555555555555555%)
3 Star
0 (0%)
2 Star
6 (33.333333333333336%)
1 Star
11 (61.111111111111114%)