ZN
Zanele N
Active since May 2022
28
Reviews
0
Industries
Reviews
28 reviews2 months ago
Disappointed
I am writing to follow up on my refund request. I have called several times regarding this matter. I was previously informed that you were waiting for the other premium to reflect on your system, and once it reflected, the refund would be processed. On 18/02/2026, I was advised that the amount had reflected and that the refund would be made. You also requested my ID copy and bank statement, which I submitted as required. However, as of today, 21/02/2026, I have not received the refund, nor have I received any further communication regarding the payment. Kindly provide me with proof of payment and confirm the exact date the refund was processed. I would appreciate urgent assistance in resolving this matter.
159 replies
2 months ago
Disappointed RSA Retail bonds
I am writing to follow up on my previous query (Incident #2444414 logged on 4 February 2026), for which I have not yet received any response. I am extremely concerned about an amount of R4 000 that appears to be missing from my RSA Retail Savings Bond account, and I request an urgent clarification. Below is a clear timeline of events for ease of reference: • On 17 December 2025, I did a rol***** on my RSA Retail Bond. • My Top-Up Savings was due to mature on 26 January 2026. • On 24 December 2025, before the rol***** and maturity, I deposited an additional R4 000 into the account. • On 27 January 2026, I received a statement reflecting that the R4 000 deposit was successfully credited to my account. • However, when I check my account now, the R4 000 is no longer reflected. Before the rol***** took place, the R4 000 was clearly visible in my account, and I have not received any communication explaining why this amount is no longer showing. I also contacted your call centre yesterday, where I was advised that I would be called back. Unfortunately, no feedback has been provided. I therefore request a detailed written explanation of what happened to the R4 000 deposit and confirmation of whether it was app****, moved, or reversed during the rol***** and maturity process. I trust this matter will be treated with urgency, as it involves my personal savings. I look forward to your prompt response
56 replies
2 months ago
Disappointed by Vodacom
Dear Vodacom Complaints Team, I am writing to formally lodge a complaint regarding misleading information that was provided to me by one of your agents, which has resulted in unexpected charges on my account. On 26 January 2026 at approximately 10:59, I received a call from a Vodacom number 076 551 8385. The call was made by a male agent who identified himself with the username MSOMK. During this call, the agent informed me about a supposed discount offer for migrating two of my Vodacom contract numbers. The agent explained the following: - For the 063 number, I was told I would receive R245 airtime together with discount. - For the 082 number, I was told I would receive R425 airtime together with a discount. - I specifically asked what the total amount I would be paying monthly would be, and the agent informed me that it would be plus minus R1,500, something ( not sure with exact amount) with a slight decrease from what I was paying before. Based on this information, and believing the offer to be beneficial, I agreed to the migration. However, to my surprise, when I later checked my invoice, I found that my monthly charge is now R1,910.22, which is R343.22 more than what I was previously paying. This amount is completely inconsistent with what was communicated to me during the call. I would not have agreed to this migration had I been given accurate information. I believe I was misled by one of your employees, and I am now expected to pay R1,910.22 by the end of February 2026 for services and charges that I did not knowingly agree to. I am therefore requesting that Vodacom: 1. Investigate this matter, including reviewing the call recording from 26 January 2026. 2. Rectify the billing in line with what was promised, or reverse the migration if necessary. 3. Provide a written explanation of how this discrepancy occurred. I trust that Vodacom will treat this matter with urgency and fairness.
56 replies
3 months ago
It’s okay
I am only allowed to make one purchase at a time then pay it off then I can make other purchase and I am always asked to pay a deposit I don’t know why is that.
56 replies
4 months ago
Extremely Disappointed – No Delivery, No Communication
I am extremely disappointed with the service I have received from Hi-Fi Corporation. I purchased a mini stove on 1 December 2025, and to this day I have received no delivery, no updates, and no communication from your side. I called your store on 9 December 2025, and the lady who assisted me assured me that she would email the warehouse and the courier handling my package, and that I would receive feedback within 24 hours. It is now well past that timeframe, and I have still not heard anything. I clearly explained that my current stove is broken and I urgently need this mini stove for cooking. Despite this, it feels like my concerns were completely ignored. I wasted my airtime and my time, only to receive no assistance or follow-up. If it were possible to give zero stars, I would have done so. I expect an immediate update on my order, including the delivery status and a firm commitment on when I will receive my item.
0 replies
6 months ago
****ed by Value Expess
It has never been nice if my parcel has been given to you, you are always a problem when it comes to deliver in time. My parcel has been saying out for since the 8th of October 2025 but until today I’ve never received any delivery. You are a problem.
0 replies
6 months ago
Very disappointed by Woolworths
I am very much disappointed with Woolworths I’ve emailed them on the 11/09/2025 a request of canceling the comprehensive insurance, they responded on 12/09/2025 by saying I forwarded the email to the wrong department but they have forwarded it to the financial department of which is the right department. I never heard from them since, I don’t know what I must do now but I don’t want this comprehensive anymore they better fix it before they lose a customer.
0 replies
7 months ago
Disappointed ☹️
I sent a form for change of my personal details and I was called but my personal details are still the same. I don’t know what must be done now.
53 replies
7 months ago
****ed with Nedbank
Nedbank suspended my Nedbank App I don’t know why I went to the Branch on Saturday 25/09/06 they couldn’t assist me, today I called them they say I must go to the branch for assistance. I am so disappointed with Nedbank I can’t use my App now and I don’t know until when. Nedbank if you don’t us to be clients anymore just say so.
0 replies
8 months ago
Regretting
Stadio I am still waiting for my response regarding my cancellation, is this how are you doing business. I need my studies to be cancelled cos you said it be cancelled in 3business days from the 28th of August 2025 but until today there’s no communication whatsoever.
53 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (3.5714285714285716%)
3 Star
1 (3.5714285714285716%)
2 Star
1 (3.5714285714285716%)
1 Star
25 (89.28571428571429%)