M
Mduduzi
Active since May 2022
14
Reviews
0
Industries
Reviews
14 reviews8 months ago
Untrained staff, lengthy process,repeated delays.
When its time to get your money,you will swim from cape to cairo,when you get to kairo they will send you to durban,from durban you must go to india and learn their native language,then write a 1000 letter in that language.Then go to russia and convince them to make peace with america. Only then wait for 5 working years.
319 replies
10 months ago
MONEY MAKING DELAY TACTICS
I asked for my account to be downgraded and twice they say they've called but did not and in fact send emails saying they're unable to get to me,to which i reply with the my current number(when selling me products they call me through the very number,but when losing money through a downgrade they suddenly cant reach me)they again delayed a second time after me complaining and debited on the current account schedule meaning FNB is intentionally delaying so they can make more money from me.JOIN FNB AT YOUR OWN RISK!!!
56 replies
10 months ago
Misrepresentation.
I cancelled my subscription on june 24th and they promised they wouldn't debit(proof of screen shots)for june but to my surprise they've debited and they've disconnected their services no wonder their business is plunging so hard...I want a full refund.
0 replies
10 months ago
Misleading practices!
I went to a branch to downgrade my account but to my surprise i was told a request has been put in and they'll call me... fastforward a few days later ii get a notification that they've closed my request because they tried calling me and im not answering my phone but they never called.End of the month is nearing and it looks like they gonna charge me from the current account which i requested to downgraded.IS THIS INTENTIONAL TO MAKE MORE MONEY FROM ME BY DELAYING?
106 replies
13 months ago
*********** STAFF/ADMINISTRATION/********** SERVICE!
Disgusting service!!!!with my wife's pregnancy we constantly have to call to get them to do their job.claiming for refunds means you have to call 1 million times for the same result(no payment)they keep postponing payments and every week you have to call!NOW AFTER PROMISING MY WIFE IS ON THE MATERNITY PROGRAM,WE GET TOLD BY THE GYNAE THAT SHE'S NOT AND THEY TOO ARE STRUGGLING TO COMMUNICATE WITH THE MEDICAL AID.COMPLETELY FUTILE MEDICAL AID
0 replies
16 months ago
MTN bad service
MTN charged me even though I was not using their data,they were also not loading data for me,got arrears that were handed over to the lawyers,i will never open a contract with MTN again.
56 replies
17 months ago
Most terrible service I've ever received!!!
Lack of communication and my parcel keeps moving to Witbank and from Nelspruit, absolutely no communication unless i use their WhatsApp line and even there they lie and say my parcel is coming today when its not.
0 replies
25 months ago
A sinking ship!!!
Iv had rain for a couple months now but the past month it has been a nightmare!!!iv called and been asked to move it closer to a window but it still buffers like crazy,i cant even watch anything on youtube without buffering!!! distasteful.
371 replies
30 months ago
Don't value customers
I've banked with FNB for about 10 years(I have an excellent credit score).bought a car with Wesbank(last installment November 2023), payed off 2 devices with them,credit card, revolving loan YET THEY CHARGED ME MAXIMUM 29% for a personal loan yet I've been with them for so long but they don't care!!!no customer benefit of the doubt!!! I'm changing bank's they don't value customers .
262 replies
31 months ago
****MERS IN BUSINESS!!!
DO NOT TAKE A CARTRACK CONTRACT/TRACKING UNIT,THEY ARE ****MERS AND THEIR UNITS ARE ALWAYS FAULT!!! I post a review complaining about their tracking unit so they reply and promise to reapond but never bother following up.next thing i test my tracking unit and it's off by 50km(RIDICULOUS) essentially in the next town's position so i call after they reboot it and they tell me it needs repairing and that i must pay for the repair and i must pay a cancellation fee should i want to cancel the contract *** is that?
524 replies
Review Distribution
5 Star
2 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (85.71428571428571%)