MS
Miranda S
Active since May 2022
10
Reviews
0
Industries
Reviews
10 reviews4 months ago
Dissatisfaction with Cell C and their bad service
Hi I'm writing this review with a heavy heart, I'm not satisfied with how Cell C, yesterday on the 21st December 2025, I bought R20 airtime, when I try to buy data with that airtime, it said that I have insufficient airtime to buy data, when I check the balance, it says I have zero balance, and I called customer service to enquire about that, they told me that I did an advance airtime which I don't even know what button do you press to do that, I'm so angry with those people because it's for the second time that they do this to me, I complained this year, I can't remember the month, I even talked to the manager and he promised me to pay it back, but he didn't, that's another mistake that they do , because you don't lie to a client, try always to be true to your clients, here again, they did the same mistake again, I'm so angry with Cell C, hate them, hate is understatement, cI despite them Can you please tell Cell C not to reap the money from poor people, I'm not working, I depend on Sassa pension Thank you for allowing me to ventilate Yours truly Mirenda Sebatane
274 replies
39 months ago
Friendliness of the employees
The food is so delicious and unique, the waiters and waitress are friendly and always smiling to the clients, you don't wait long for your order
0 replies
40 months ago
Online Shopping on my Account
I'm so dissapointed in this Bank, on the 24th December at 17:07, there was an online purchase that was done on my account without my permission, with the amount of R325. 25, again on the 28th December at 17: 17:13, there was another purchase with the amount of R627. 58, also without my permission, on the 29th December, I went to the bank branch to report this 2 purchases, and the guy who helped me that day, told me that those transactions are online purchase, and there's no way they can reverse the transaction if it's done online, I asked him if my money is not safe in their hands, and he said, unfortunately there's nothing that they can do, all I can do is to cancel the card and do the new one, and I did that, I logged a complaint to Obssa, and Obssa told me that they'll get back to me if that problem is not solved within 10 working days, on the 10th January 2023, I got my money back into my account, thanks to Obssa, yesterday again, there was a purchase of R627, 58, with the same people, Can Hello Peter help me solve this problem please, because according to my knowledge, there's no transaction that is going to be through without authorization code from the bank, how did this get it right to go through my account, doing online purchase without authorization code (OTP)
132 replies
42 months ago
Poor Service
Very poor service My brother was on old age pension, he was a police man, so I came to inquire about his pension, when I'm at their office, there was a note saying that person is on lunch and she wrote her cellphone number on that note, and I called her, and she said she's on lunch, she'll be back at 14H00, when I check the time, it's 12:30, how can I wait outside for more than an hour waiting for someone who's on lunch? Why can't they leave someone when the other one is on lunch? In this era the offices are still closing for lunch and people should wait outside where there's no chairs to seat? I'm so dissapointed in this SALA office
0 replies
45 months ago
Unanswered calls
I'm not happy with Courier Guy office in Bloemfontein, they don't pick up the calls, I've been trying to make calls but with no luck, I want to trace my parcel TCG36609993 that took the whole week before it reaches the destination, that's not good way to treat their customers, the phone just ringing and no answer, it is called poor service
0 replies
46 months ago
Underpayment of my Claim
I had a policy with Old Mutual, and then in August 2013 I lost my job, and I went to their office in Middestad in Bloemfontein to report that I'm not working anymore, and I will pay cash every month, the lady who helped that day gave me their banking details to deposit there, after some time, I went down hill and I could pay my premiums, I went back to the office to report I won't be able to continue paying, that lady told me that my mom's policy of this number : 692530001402929. is paid up, I need not worry about paying it anymore, but when my dies, they'll pay me, so on the 4th May 2022, passed on, on the 5th May I went to the Old Mutual office in Rocklands, Bloemfontein, to submit the documents, and they said to me I'll get my payment within 48hs, after few hours I got the message of payment of R496, I thought maybe it's for air time or maybe for transport, the following day I went back to the office to ask what is that R496 for, and the lady told me that that is the claim that they've paid, I asked them Why is it R496 and not R32 000 that I'm expecting, so I'm asking a help from Hello Peter to ask Old Mutual what happened to the money I should get Thank you so much
134 replies
47 months ago
Unpaid claim by Clientele Life
have a funeral policy with B3 funerals, and their underwriter is Clientele, so my mom passed on on Wednesday the 4th of May 2022, on the 6th, same week, which was on Friday I went to B3 to submit the documents sothat they can pay my claim, I must wait until on Wednesday the 11th, coz they pay within 48hrs, on Wednesday the was no payment made , and I went back to the office to hear what could be the problem, they said I must wait again until Friday which is the 13th, still the money was not paid on that Friday 13th, on the 17th , which after the funeral now, I went back to the office, and they told me that their underwriter which is Clientele, declined the claim, and I asked the guy there at the office, is there any premium that is outstanding, and the guy said No, they are all paid, so I wrote to you Hello Peter help me with the matter
0 replies
47 months ago
Unpaid claim by Clientele Life
I'm so broken inside, my heart is bleeding because of Clientele that didn't payout my claim, ever since they say they escalated my review to the relevant department, they never came back to me even now, it seems to me that they are lying to people when they advertise themselves on TV, but in time of need, they just don't care about you and your problem, but funny our money is in their pockets, I lost trust in Clientele, I will never encourage my friends or my family to join Clientele, they are evil and mean 😭😭😭😭😭😭😭, I'm writing this review with tears in my eyes
0 replies
47 months ago
Unpaid claim by Clientele
On the 19th May 2022, I wrote a review complaining about my unpaid claim, they keep on sending back the msg and say they've escalated my review to the relevant department, they'll come back to me, but they never did, till now I'm waiting for their response, I just want to know if Clientele's job is to hurt their clients when they are hurt enough with their passing of their loved ones ? Because I'm deeply hurt with what they did to me, I don't even know their reason for not paying my claim because I don't owe a cent
0 replies
48 months ago
B3 Funerals
I have a policy with B3 funerals, my mom passed on on Wednesday the 4th of May 2022, on the 6th, I went to B3 to submit the documents sothat they can pay my claim, and they said I must wait until on Wednesday the 11th, coz they pay within 48hrs, on Wednesday the was not yet paid, and I went back to the office to hear what could be the problem, they said I must wait again until Friday which is the 13th, still the money was not paid on that Friday 13th, on the 17th I went back to the office, and they told me that their underwriter which is Clientele, declined the claim
0 replies
Review Distribution
5 Star
2 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (80%)