Sibusiso

Active since Jun 2022

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Reviews

29 reviews

8 months ago

Unhappy about the repairs done on my vehicle

I’m very disappointed and disgusted about the repairs done by this **** company on my vehicle POLO TSI energetic orange in color. Automagic forced me to take my vehicle to Renew-it Mount Edgecombe for scratch and dent repairs on right front door dent and a rear bumper.They failed dismally to match the paint with the original paint their orange color is poor polishing is very poor too and I took the vehicle to them to try and fix the ******* they did on my vehicle but they refused to help me I phone my insurance company first for women and they promised to help me but they also failed both first for women and renew-it are ****mers and I don’t encourage people to use these companies.Automagic too is also a ****.I will make sure that justice prevails at the end of the day I will escalate this matter to Ombudsman.

1 reply

Lombard Insurance Company Limited

8 months ago

Complaint about AA insurance ****

I’m still struggling to get justice from this **** insurance company AA they refused pay to an amount of R7800.00 on my vehicle’s gearbox repair in December 2024 it’s been a year now they don’t want pay back my money that I paid toLandon Auto.I took this matter to Ombudsman and they instructed AA disputes department to resolve this matter but they refused again the matter went back to Ombudsman for further investigation.This insurance company is **** and I beg all people who covered by this **** to cancel their cover and look for insurance companies.This insurance company is ****ming their clients and even the service providers are complaining about this **** company they beg us to cancel it because they say even them are being ****med by this company when it comes to payments and also AA takes a lot of time to approve a simple claim and they want unnecessary documentation.

0 replies

Auto & General

8 months ago

Complaint against Auto&General on my claim that is not approved

On 2025-10-08 I lodged a claim of my vehicle left rear door but up until now my claim is not approved yet I even sent them the quote that they requested but Neo from automagic said she will call Palace Panel and Paint to validate the quote but now she is ignoring my emails I sent her 3 follow up emails but she never responded to my emails.I think Auto & General is ****ming me about this claim together with automagic.I’m thinking of canceling this **** now

1 reply

Lombard Insurance Company Limited

12 months ago

AA(****)is refusing to refund my money

In 2024 I had a warranty policy with AA when I claim in December 2024 they refused to pay the full amount to repair my vehicle’s gearbox which was covered for R20000.00.When I spoke to them for the first time they said that they will pay for c clip which cost less then R400.00 and a labour but after speaking to the manager they ended including the fifth gear they refused to pay the full amount I ended up paying an amount of R7772.00 out of my pocket.Please guys don’t join this insurance company it is a **** and they are very unprofessional.If you have a policy with this **** company please cancel it I’m talking from experience.I took the matter further to Ombudsman and ombudsman instructed them to talk to me and resolve this matter but up until now they are refusing to refund my money.This AA thing is a ****

1 reply

Pineapple Insurance

14 months ago

Pineapple I would li...

Pineapple I would like to thank Palesa who helped me to cover my cellphone since I was struggling to cover it via pineapple app but she was so helpful now I have a peace of mind because my cellphone is covered

1 reply

dotsure.co.za

15 months ago

I have problem with dotsure insurance which declined my warranty claim

I have a warranty insurance with dotsure when I lodged a claim today it just took them one minute to decline my clutch claim after sending them a quote and a service history from Landon Auto.They mislead people with their **** adverti*****t stating that they cover clutch up to R13000.00 which is not true at all and this is against ethics of advertising,they are lying and yes if you go through the policy document there are some exclusions but in my case my car is still drivable but the rev count is going up and down and I took the car to Landon Auto and they confirmed that the clutch has a problem.They gave a quote but dotsure decided to decline without a clear explanation.I beg all people who are insured with this **** to cancel their policy.Tomorrow I will go to the bank to reverse all my premiums and cancel this **** insurance company .

1 reply

Ombudsman for Short Term Insurance

18 months ago

Complaint about Ombudsman for short term insurance (IINFO)

On 2024-12-31 I app**** for for the assistance at Ombudsman for short term insurance on 2025-01-02 they sent me an email replying to my application and they gave me new application forms to fill and send back to them and I did that they also sent me the same application forms for the second time and I filled the forms for the second time and I sent back to them using the new email address that they gave me.Up until now I haven’t received any response from them and I think they got bribed from AA insurance because they are protecting AA insurance by ignoring my application.Ombudsman is a bias body abusing consumers receiving bribes from insurance companies and banks.Ombudsman is a **** and they are not serving consumers interests.

0 replies

Dialdirect

19 months ago

Unhappy about Dialdirect poor service

Dialdirect keeps on ****ming me by failing to authorize Palace Panel and Paint to do dents on my car I sent them the quote from the service provider but they keep on relaying to their unreasonable and unjust quote from automagic. This is not an insurance company but it is just a group of ****mers.

5 replies

Dialdirect

19 months ago

I’m not happy with the quote from Dialdirect

I have a scratch and dents policy with this **** insurance company i lodged a claim last year November.They authorized the claim but I’m not happy with the way they did assessment they don’t do physical assessment they only rely on photos and they failed dismal to do an accurate assessment they ended up telling me that i have to pay an excess of R1200.00 but my cover is R5000.00 On 10 January 2025 I decided to go to Palace Panel and Paint they did physical assessment and they quoted me R4830.00 only I sent the quote to Dialdirect last week up until now they didn’t give me any feedback yet.Palace Panel and Paint is factory approved repairer and they are very professional.

1 reply

Naked Insurance

19 months ago

I’m not happy with Naked insurance

I covered my iPhone 12 64 gig that I bought at Takealot with R13999.00 and I covered it with R14000.00 at Naked insurance unfortunately I lost it last week (03 January 2025).They approved the claim but now they are coming with stories now they want to replace my phone with a second hand phone instead of a Takealot or Istore voucher and if you minus R1000.00 excess they owe me R13000.00 voucher so that I can replace my lost phone I’m not happy with their decision at all

1 reply

Review Distribution

5 Star

5 (17.2%)

4 Star

1 (3.4%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

23 (79.3%)

Sibusiso

Reviews

Unhappy about the repairs done on my vehicle

Complaint about AA insurance ****

Complaint against Auto&General on my claim that is not approved

AA(****)is refusing to refund my money

Pineapple I would li...

I have problem with dotsure insurance which declined my warranty claim

Complaint about Ombudsman for short term insurance (IINFO)

Unhappy about Dialdirect poor service

I’m not happy with the quote from Dialdirect

I’m not happy with Naked insurance

Review Distribution

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