PS
Pieter S
Active since Jan 2010
10
Reviews
0
Industries
Reviews
10 reviews19 months ago
Return rejected
I tried returning a defective product after 30 days but it was rejected. The paint on the taps are coming off and the shower head is spraying in all different directions
0 replies
22 months ago
Disney Plus Error pl-3016
We have been getting a PL-3016 error on number of programs on Disney Plus that we were watching. because of this error we can no longer watch a number of programs. We have been experiencing this issue for a while now without a resolution been given. I would like to a part partial refund because of the programs that I can no longer watch. More importantly I would like Disney Plus to resolve this issue permanently as I have been advised that a number of customers are experiencing a similar issue.
0 replies
22 months ago
Canderel sachets empty
As of late the sachets of the canderel seems to not as full as it used to be. In the last batch we bought we had a couple of sachets that we bought is in fact empty.
0 replies
60 months ago
Extremely bad service
I have been trying to settle my account now for almost a month. Your call centre is pathetic as myself and my wife I have been spending close to 4 hours over a 3 week period trying to get hold of a department that can settle my account. This is extremely frustrating and very bad service
159 replies
60 months ago
Extremely poor service
Good morning I have been sending multiple emails and I have been trying to phone the call centre to make a new arrangement regarding my outstanding balance, but I am not getting any response. My balance that I owe today is more than what I borrowed, this is after 2 years of making payments. This is ridiculous as it seems that I am paying interest on interest. Please urgently get back to me so that I can make an arrangement
53 replies
70 months ago
No understanding from DirectAxis
I have been trying to apply for COVID-19 debt relief. I have tenants in 2 of my properties which can no longer make their rental payments. I also had my wife which could not work as an estate agent due to the lockdown. Their reply the whole time is they want a formal letter from my employer. I keep on explaining it is not my fixed salary that is impacted but it is this other income which I am no longer receiving which has caused me to be in a position that I can no longer meet my financial obligations. Even with all of this explanation I am not getting any responses or any willingness from them to assist during this period.
105 replies
70 months ago
No understanding from Sanlam Personal Finance
I have been trying to apply for COVID-19 debt relief. I have tenants in 2 of my properties which can no longer make their rental payments. I also had my wife which could not work as an estate agent due to the lockdown. Their reply the whole time is they want a formal letter from my employer. I keep on explaining it is not my fixed salary that is impacted but it is this other income which I am no longer receiving which has caused me to be in a position that I can no longer meet my financial obligations. Even with all of this explanation I am not getting any responses or any willingness from them to assist during this period.
210 replies
70 months ago
Poor service from Game Online
I have received very poor service after ordering washing machine through Game's online ordering system. I ordered the washing machine on 7 June 2020. The washing machine was delivered on 19 June. Firstly it took Game close to 2 weeks to deliver the machine. Which already is unacceptable. After the delivery the washing machine was connected but it did not work. It has now been over 2 weeks again I still I am not getting any committed for when my washing machine will be exchanged. This is completely unacceptable. A washing machine is not a luxury item and I now had to cope without a washing machine for over a month. I do understand that with the Corona Virus and subsequent lockdown the might be a delay with deliveries but not to this extend. I am also not get any feedback from Game. There is no replies on my emails. I have to phone every time and then I am just being told that it is awaiting exchange. I can't wait forever. The virus might be used as an excuse for below par delivery timeframe but there is no excuse for poor customer service. This is really unacceptable and I will not use the online service from Game again.
210 replies
80 months ago
Virgin active / vitality benefit cancelled
I now had the second experience in just over a year where my vitality membership was cancelled without informing me and this has resulted in losing my discount on my vitality membdership. This has now resulted me in paying just over R2000 to get my Virgin active benefit activated again. This is very bad customer service. I have tried contacting the customer centre but they just transfer me between departments.
0 replies
80 months ago
Vitality membership cancelled without any notification
I now had the second experience in just over a year where my vitality membership was cancelled without informing me. This has now resulted me in paying just over R2000 to get my Virgin active benefit activated again. This is very bad customer service. I have tried contacting the customer centre but they just transfer me between departments.
0 replies
Review Distribution
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2 Star
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1 Star
10 (100%)