Active since Jul 2022
I am extremely disappointed with the service received from Bash. On 21 April, I settled my account in full with a payment of R21,778 after experiencing financial difficulties due to unemployment. As a customer, I understand that falling behind on payments reflects poor credit management, which is why I made every effort to settle the account as soon as I was employed again. The following day, I contacted Bash requesting assistance with a paid-up letter and closure of the account. Since then, my emails have gone unanswered, agents have dropped calls claiming they cannot hear me, and the level of customer service has been rude, dismissive, and condescending. The agent Called Emihle is really horrible at handling a client who wasnt even irate What is most frustrating is that despite settling the account in full, Bash continues to apply charges while refusing to provide me with a paid-up letter. Customers who make the effort to settle their debt should not be treated this way. I simply want my account properly closed and my paid-up letter issued without further delays or unnecessary charges.
I am extremely disappointed with the service received from Bash. On 21 April, I settled my account in full with a payment of R21,778 after experiencing financial difficulties due to unemployment. As a customer, I understand that falling behind on payments reflects poor credit management, which is why I made every effort to settle the account as soon as I was employed again. The following day, I contacted Bash requesting assistance with a paid-up letter and closure of the account. Since then, my emails have gone unanswered, agents have dropped calls claiming they cannot hear me, and the level of customer service has been rude, dismissive, and condescending. The agent Called Emihle is really horrible at handling a client who wasnt even irate What is most frustrating is that despite settling the account in full, Bash continues to apply charges while refusing to provide me with a paid-up letter. Customers who make the effort to settle their debt should not be treated this way. I simply want my account properly closed and my paid-up letter issued without further delays or unnecessary charges.
Shout to Absolutely amazing service Goodness Mohlamonyane, great telephone etiquette, very informative and helpful.
I AM WAITING ON MY REFUND AND BOMA LODGE IS NOT ASSISTING, SAID THEY KNOW BOOKINGS.COM ARE *****LENT, I NEED MY MONEY BACK FROM ONE OF THEM!!!!
THE WORST CUSTOMER SERVICE EVER- CONTRACT CLIENT SHOULD NOT BE TREATED AS SUCH
THE STAGES RESTAURANT MANAGER STOLE MONEY FROM OUR BAG. IM OPENING A CASE AGAINST STAGES, BUNCH OF *****ERS
THE STAGES RESTAURANT MANAGER STOLE R1500 FROM OUR BAG AND HAD THE DECENCY TO SAY HE FOUND NOTHING AND CANT HELP US TRACE IT.
This insurance is USELESS !!! My premiums increased twice in one year??? And my excess is that much after 7 years insured with you and no claim was ever lodged?? I have been rejecting cheaper quotes from 1st for women but I’m taking their quote once you debit on the 15th, log a ticket with cancellations and call me cancel your pathetic insurance with pathetic service!!
Woolworths financial services has the worst customer service. I have been waiting for feedback on a query sent a long time, I constantly have to follow up and they never have answers or solutions. This is by far the worse customer service I’ve ever experienced
The most stupid insurance ever, I’ve been insured with them since 2015 but they refusing to assist with a key replacement claim whereas my premiums are still high!!! WORST INSURANCE
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