Active since Jul 2022
These days Customer service at Woolworths has sadly significantly dropped, the staff at customer care line and accounts department really lacks telephonic manners,Saturday 14/03 i paid my credit card at MOA store, after that i called accounts regarding my instalment details, she couldn’t assist when i asked to be transferred back to customer service she dropped the call, today i got a call from Anelisa Mankayi who called from WFS another rude one i couldn’t believe, she interjected me, her tone of voice, all because i told her i just emailed a manager and am waiting to hear from MOA,i ended up asking her names and the department,she then switched and said she is from customer care, i don’t know between these 2 departments which one she is lying about, Woolworths please do better,more training is required here, am very disappointed at this service.
Am very disappointed at Hundai when if comes to they’re Customer service,specially not that the matter is at head office however Ashika is dragging her feet to attend to it,can hundai get a competent sales manager to attend to me?
Am so disappointed at how FNB handled my car finance issue,in September was car shopping for business,i submitted OTP twice they took forever both vehicles would be sold by the time i get approval,i informed them about this but they override my application,i decided to do the application with the car dealer as i was frustrated by FNB at this point,the dealer found out my application with fnb was still active which now in the system it looked like am buying 2 cars,i was very upset because i informed my banker that i will not be going ahead,this is also messing with my scoring .
If you want a stress of delayed payouts with no explanation but excuses use ikhokha as a payment gateway,trust me your business will suffer,they don’t payout on time,they split your payments into 3 days,at time after delaying your payout your transactions might not even be all paid,its the worst company to deal with,i regret.
Very disappointed at the service,pay outs delays,my personal experience it’s Tuesday 13/05/25 I haven’t received a payout from 10/05/25 yesterday i called the problem was not fixed,same thing happened last week,it is really an inconvenience to delay with payouts knowing very well you’re dealing with small businesses,yesterday i requested for card application i was told the relevant department will call me regarding that,i didn’t any call yesterday and today,hope this company comes right regarding this matter.
I bought a machine years back at home and home which comes with 10 years warranty,the machine is faulty from November I contacted they’re customer care which was very helpful,I was invoiced for a call out after 3 days,though the call out fee to check the machine was expensive on its I didn’t think they’ll take this long to fix the machine,after they’re technicians confirmed what’s wrong with the machine am still waiting for the invoice for a week already,it’s now heading to 2 months with this back and forth,am extremely disappointed with the service let alone these 3 days waiting just for an invoice,no call from them whatsoever.
I went to Mall @reds FNB I received the worst service ever what a waste of 45min of my time at the bank,I need a scan to pay for my business so my customers can pay through that service,It was not busy at all,but the staff gave me a phone to talk to online banking department,the very same number they dialled kept transferring me to another department,I was a puff and pass till the forth department,I walked out without being help by the staff at the branch and online.
It’s a long story,don’t give this company your bank details,don’t confirm any indemnity form on your bank app,these are ****mers who ****med me in to opening an account.
I contacted these knowing my credit score but I wanted to know why is it growing slow,they offered me an account which cost 740 per month for 8 months,I didn’t go ahead however they wanted my bank details and the ID no to do all this enquiry,after that they opened an account without my consent,and further sent me a welcome letter,I disputed the account same day,a week later they tried to debit my bank account,after that I contacted the consultant who helped me,she confirmed I didn’t open an account she’s not aware that they’re debiting,they want my ID to close the account but they didn’t need an ID to open it,I want the public to be careful if these ****mers Erase Debt SA is not to be trusted with people’s data.
Worst service ever,I hate paying for something I can’t utilise,parking @co-space you pay for is a unit owner but never get to use the parking,if you remove paying for parking you then have nowhere to park and don’t forget they don’t tell you upon signing a lease,I feel this is cheating people.
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