MM
Moore M
Active since Aug 2022
13
Reviews
0
Industries
Reviews
13 reviews1 month ago
Exceptional service by Tumi n Lucky
Would give a 5 because of their Driver Lucky, and Tumi the sales lady who kept her word and followed up even when I had an issues with the bed purchased. I believe their management can learn a thing or two from them in terms of customer service, coz the back n forth with my issues I believe would have been avoided if they prioritised complaints. Thanks Lucky n Tumi, keep flying the JD. Flag high n I hope ur excellence is recognised.
0 replies
10 months ago
Worst customer service
For such a reputable company to have such a lousy treatment towards customers. I would have rated zero if I could. I reported issues with my base and a stain on the mattress to Russells which got Restonic as the supplier to make contact and Faith sent a WhatsApp to deal with the matter not even a call to understand my complaint. I'm being told they will give me another base due to the nails sticking out but as for the stain on the mattress it's not on them I must go to the store. I'm being thrown from pillar to post for something I spent my hard earned money on, for what?
0 replies
12 months ago
Worst network provider ever
If I could rate nothing I would have. If poor service was a person, Telkom would be it. I tried cancelling a SIM card by calling and no answer for 3 days now after I went in store and was told to call. Painful part is im using my airtime to call them and even selected different options only to be placed on hold forever. Can I be reached to cancel my contract please
0 replies
17 months ago
Keeps disappointing
One service provider who just never make effort to offer better service, let alone follow up even if you complain in store. I requested cancellation of my contract and was charged R1920 for it which I paid same day, instead of invoice stating final bill it shows expectation of another debit order to still go off in the new year. I have been on call for over an hour trying to resolve the matter but im being sent from one agent to another now I have been listening to the irritating music for 40min now. Worst part u go in store n they tell u cancellations are done by calling yet they never answer.
0 replies
17 months ago
Never make any decisions based on emotions
I guess indeed the grass isn’t always greener on the other side. After over 3 years with king price I decided to try a different insurance only to regret my decision in less than 6 months of leaving. As frustrated as I was when I got a ticket for a cracked windscreen I left after king price took 3 days to process my claim but honestly it was the first they had dropped the ball on me. Changed insurance n now im sitting in a car without a rear windscreen for over 24 hours because of poor service. I am definitely returning to King price, u were the best🥹🥹
56 replies
23 months ago
Continuously disappointed🚮
For a well known bank with so much years of experience, I really with we could be taken seriously for once. Last month I tried reporting a debit order that I didn't authorise debiting money from my account, and I was told it has been disputed to my surprise this morning money went out again with the same reference but number's added. I called FNB again for assistance and was hung up on asi spoke to Quinton from ***** department. I called again and asked to be transferred back to him as didn't want to start over only to be told it should be handled by dispute where I spoke to Lunga. I was told no matter how many time's I dispute it with a changed reference number it will keep going through.😏😏 I asked for a solution and he said general enquiry will provide me the people's numbers to call them to stop the debit orders but shockingly I was told they didn't have that information when I called last month. He transferred me before I could complete my questions which I feel was extremely rude. I got through to sales and Jenny who was impatient initially but later calmed down to listen to my story and assist. Shouldn't we authorise debit order's on our accounts,and if I didn't shouldn't that be regarded as *****? I'm more disappointed and wish FNB could just do better.🚮🚮 If I could rate a zero I would, but Jenny earned u that 1.
53 replies
24 months ago
Worst service, again🚮
Noticed *****ulent activity on my account after receiving a message of money that went out of my account. Been calling for the past 2 days now and so decided to go to the nearest branch only to be handed a phone to call the same number that kept me on hold for over 2 hour's on my attempts for assistance. If it wasn't for the FNB connect I surely would close the account. I would give a zero if there was that option
53 replies
27 months ago
I was assisted by Ka...
I was assisted by Kamogelo Malatjie n he was very patient while we located my car.
58 replies
28 months ago
Did a car unit test after forgetting to switch off my carwatch and Nicole Layte assisted
Did a car unit test after forgetting to switch off my carwatch and Nicole Layte assisted. Happy to continue with you guys, I’m however worried about about steps taken if I’m unreachable on my phones after an alert. Is it then ignored or? A call for clarity would be appreciated
129 replies
36 months ago
Fish dead n rotten
Checkers Sunninghill sold the best Jake ever, but recently the fish is either not well done, too dry or spoilt. I sent a colleague to buy me fish as usual only to find it green and rotten inside. Funny part is that I looked fresh outside.
0 replies
Review Distribution
5 Star
2 (15.384615384615385%)
4 Star
1 (7.6923076923076925%)
3 Star
1 (7.6923076923076925%)
2 Star
0 (0%)
1 Star
9 (69.23076923076923%)