GS
Gary S
Active since Feb 2010
8
Reviews
0
Industries
Reviews
8 reviews15 months ago
Dishonest in Claremont
We are beyond disappointed with Velocity cars. We bought a Mazda bakkie in November 2024. This has been the worst buying mission I have ever undertook. Staff changes means nothing to the dealer principal. The service has been beyond pathetic we have ever experienced from any trading company. We do not have a service book, Cape Town license plates and spare set of keys. We bought a maintenance warranty on the premise that the service is up to date. I do not know if we have a ****** vehicle as the level of service competence is beyond desperation. They do not return calls and it is impossible to speak to the dealer principal. Do not touch them - they are dishonest! Shady is a word I am using!!
0 replies
34 months ago
FNB Does It Again! Or Not?
I have written two negative reviews about FNB on HelloPeter before. Yet I still have no idea if I have a business banker. I have never been contacted or introduced in over four years with this account. I want to enquire about an overdraft. I first phoned the call centre on 087 736 2247. The quality of the line was as bad as the call centre agent. She went with the name Anukelani - not an easy name to pronounce and I asked her three times before spelling it. Her attitude was less than pleasant so I ended the call. I then went to my branch in person - Sun Valley in Noordhoek. I first inquired about why I do not have a virtual card of my business Visa card. She (Beigh) waffled something about me requiring a personal profile on my business account before I could access a virtual card. She had no idea why that was the case and resigned her thoughts to the status quo - no innovative thinking or even a hint of enthusiasm for thinking out of the box! To prevent online *****, FNB should make it easy for the business owner. Not so with Beigh and FNB. So, I inquired about the process of an overdraft, which was why I was there in the first place, seeing the call centre cannot invest in clear-line technologies. Although I placed my Visa card on the desk - she didn't even try and acknowledge me as a customer - by first name, surname or even company name. And then, I was informed that the branch could not deal with overdraft matters - even though I opened my business account at that exact branch. It would have been most convenient had I known that before I climbed into the car and added more fuel to global warming. So here we are again FNB. It is obvious that my business and I mean nothing to you. Beigh gave me a person’s name and the email address of someone who should be my business banker. How do I know who this person is and how could she know as she hadn’t even acknowledged me or my company or even checked the ‘system’? What would have been polite is for her to offer this person to call me. That would have been the correct response to prevent everyone from having to read this diatribe. If any other banks are reading this negative review of your competitor, please contact me. I am open to working with another bank.
53 replies
50 months ago
FNB Business Banking Drops the Ball AGAIN!!
Maybe it is time for us to part ways. I cannot deal with FNB Business Banking anymore. Last week we had hassles awaiting an answer from Forex. This week - it is a repeat of awaiting an OTP number for a courier service - my core business. Once again I had to wait more than 15 minutes for their very important call centre to answer - (yep - my shared cost and my time). This happened two weeks ago with a promise it would never happen again. Well - it has happened again. I really should have stuck with Nedbank. FNB - watch this space. I am now at the end of my tether. Obviously my business banking is not worth your time. I cannot and will not be subjected to an FNB call centre ever again!! Notice has now been served!
53 replies
51 months ago
Does FNB Still Have A Forex Department?
On Friday I waited for more than 10 minutes on a call for FNB Forex - just to inquire on a service charge fee to send money to Zimbabwe (business). No one bothered to answer the call. I tried using their bot - no answer either when they transferred me to forex. Sent a complaint through - no answer still. Sent an email - still no response. It is Monday and I still do not have an answer - no call answered again after waiting more than seven minutes. And we pay these buffoons service fees - for what? They stole 30 minutes of my life on Friday, and today they intend stealing more. And it is a shared call - so I am paying them to steal my time too. Strange - Mukuru and other companies give you their service charge costs upfront. Cannot FNB actually make their services user friendly and put an online calculator on their website so we don't bother their forex agents?
53 replies
64 months ago
Considering Momentum Health - Think Again!
We asked Momentum Health to swop Principle member with Dependent for tax purposes. Boy did they really stuff up!! I have not experienced such an arrogant, incompetent, and dishonest corporate company in my many years. For such a large company to demonstrate such incompetence with such a simple instruction is mind-boggling! I am now questioning how competent is Momentum really when it comes to all the other financial products I have invested with them? Is the Momentum Group prepared to have its brand and reputation to be sullied by the incompetence which they call Momentum Health? That is the million rand question. I cannot fathom how such a company can actually tolerate such low standards and incompetence within its group. I am currently reviewing every product I have with the Momentum Group and will be migrating to other companies that protect their brand and ethics. At this stage, I cannot recommend Momentum and recommend readers to look at other options.
61 replies
66 months ago
Keto Premiere - Scam!! Don't give them any of your Details.
I ordered on 6 October 2020 and have contacted them many times without any feedback. Please stay away from this company. Their call centre is not in South Africa as you can here from the dreadful VOIP connection. This is a scam and they should be banned from operating in South Africa.
0 replies
66 months ago
Utter Incompetence by a So-called International Company - Dreadful DHL
The absolute incompetence by DHL and their inability to communicate properly is astounding. A parcel I sent "EXPRESS" to China is still in Cape Town 6 days later. Between Postnet and DHL - they said they need a copy of my ID? I had to call as I was concerned that the parcel hadnt moved. NOBODY can pick up a phone and ask me for a copy of my ID on day one - I spent more than 30 minutes at Postnet ensuring that all documentation was right. The Post Office has competition with the most dreadful service from DHL and Postnet. I wish they would stop apologising and actually deliver on their EXPRESS!!
56 replies
69 months ago
The Most Dishonest Money Transfer Company in the World!
This has to be the most incompetent dishonest company I have ever dealt with. The lies are astounding. I would not recommend anyone to deal with this company. Rather use more reputable companies out there. Stay away from these bunch of clowns. Lies! Lies! Lies!
0 replies
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